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Reviews of Residence Inn by Marriott DFW Airport North-Irving

3 out of 5
Residence Inn by Marriott DFW Airport North-Irving
8600 Esters Blvd, Irving, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 498 reviews" "
Rating 8 - Good. 131 out of 498 reviews" "
Rating 6 - Okay. 37 out of 498 reviews" "
Rating 4 - Poor. 27 out of 498 reviews" "
Rating 2 - Terrible. 20 out of 498 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin, Rockville

Stayed 1 night in Apr 2024

10/10 Excellent

satoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kitchen while traveling for business. Ten mins from the airport. The lady at the front desk also let me check in early. She was great. Will stay again when ever i travel back to dallas.
Stayed 2 nights in Mar 2024

10/10 Excellent

robert, Bangor

Stayed 1 night in Mar 2024

10/10 Excellent

Harshad, Fort Smith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this for my parents when dropping them off at DFW. Spacious rooms, well-lit, comfortable beds, nice breakfast -- no complaints. Marriott is reliable for quality.
Stayed 1 night in Mar 2024

4/10 Poor

Maureen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very low quality, dreadful decor, not typical of Residence Inn, felt like a dungeon
Stayed 1 night in Mar 2024

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Grace

Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Mario at the front desk was super helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Kachun, East Amherst

Business traveller
Disliked: Cleanliness, property conditions & facilities
This place is old looking. Need a major refresh. Bathtub drain is clogged.
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
My room lock was broken and the heater wouldn’t work. It was under 49 degrees outside. I told the front desk and they said the manager would call, nobody called me.
Stayed 1 night in Dec 2023

10/10 Excellent

Lynley

Stayed 2 nights in Dec 2023

8/10 Good

Erica

Stayed 3 nights in Nov 2023

2/10 Terrible

Juan

Travelled with family
Bedroom sheets was discussing filthy, coach bed did not have sheets, additional money was charge for taxes , receptionist had a bad attitude and not knowing her job, will not recommend this place at all
Stayed 1 night in Oct 2023

4/10 Poor

Dulbrando

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it was bad. Bugs in the room, outlets not working
Stayed 2 nights in Oct 2023

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Zulma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Katherine

Business traveller
Liked: Staff & service
Cleaner smell was so intense in the hallways. Very convenient for getting to the airport early in the morning.
Stayed 1 night in Sep 2023

8/10 Good

Edurado

Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia, Vicksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and near restaurants. Staff was gracious and very accommodating. Would definitely stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Aug 2023

2/10 Terrible

Dorothy

Stayed 3 nights in Aug 2023
Response from Neal on 31 Aug 2023
Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Andrea

Stayed 1 night in Jul 2023
Response from Neal on 31 Aug 2023
Thank you for staying with us, we appreciate you feedback!

10/10 Excellent

Vickie

Stayed 1 night in Jul 2023
Response from Neal on 31 Aug 2023
Thank you for taking the time to review your stay with us. I'm so glad you rated us a 5/5 and I hope we'll see you again soon.

10/10 Excellent

Charli

Stayed 1 night in Jul 2023
Response from Neal on 31 Aug 2023
Thank you for taking the time to review your stay with us. I'm so glad you rated us a 5/5 and I hope we'll see you again soon.

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness
Assessment
The elevators were not working. There was no ice, the internet was not consistent and the decor was 1990s the free amenities reminded me of a Motel 6
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Confirmed room - turned away
Refused a room that was prepaid and confirmed. Hotels.com failed to find me a replacement room. Had to pay for an alternate location and Uber out of pocket. No refunds yet, can’t wait for that fight.
Stayed 3 nights in May 2023
Response from DJ on 19 May 2023
I do apologize that we was not able to accommodate your stay with us. We did let expedia know a head of time to relocate you. And we did not charge you. Expedia will have to take care your refund.

6/10 Okay

Peter, Grovetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was one the first floor and it was really loud and could hear everything on the outside and didn't rest very well.
Stayed 1 night in Apr 2023
Response from DJ on 10 May 2023
I do apologize. we are a airport property that we have no control of sounds outside.

10/10 Excellent

gopinath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 1 night in Apr 2023
Response from DJ on 10 May 2023
Thank you

4/10 Poor

Jose

Stayed 3 nights in Mar 2023
Response from DJ on 10 May 2023
Thank you

10/10 Excellent

Tiffaney

Response from DJ on 10 May 2023
Thank you

2/10 Terrible

Ward

Business traveller
Disliked: Staff & service, property conditions & facilities
Not At Chain Standards
Rundown, not update and not kept up. Terrible Residence Inn. Louder than normal noise levels at the airport, widows rattle from planes flying over. Had to wait for staff a long time to show up for check in. Questionable people hang around the property
Stayed 6 nights in Jan 2023

4/10 Poor

Ward

Business traveller
Disliked: Staff & service, property conditions & facilities
Choose Another
Outdated, worn out, very unprofessional staff. Worst Residence Inn I ever stayed in. Waited 20 minutes for someone to even show up at the front desk for check in. I left trash outside my door for pick up at 6:00 am one morning and it was picked up the 3rd day after I had 2 bags sitting in the hallway. Marginal people are hanging out around this hotel with the staff at times. Have no idea how this place got the ratings.
Stayed 5 nights in Jan 2023

10/10 Excellent

bernie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!!
They had the most comfortable pillows so we slept very well! The lady at the front desk was very friendly and took care of us just like family, definitely recommend this hotel!!!
Stayed 2 nights in Dec 2022

8/10 Good

Myrna, Corpus Christi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing, friendly front staff is what really impressed us here. She was so friendly and helpful. It made it feel more homey and comfortable. I loved the breakfast. I was so impressed with how well the suite worked for our family.
Stayed 2 nights in Dec 2022

8/10 Good

Carlos

Stayed 1 night in Nov 2022

10/10 Excellent

Mandy

Liked: Staff & service, amenities, property conditions & facilities
The shuttle option was very nice to have. Clean place. Nice staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Phet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Roomy rooms with extra room with a TV...Great benefits!!! They always put on us on the sunny side of the morning. We always have to make sure the sun doesn't wake us up before time! Need more Bedroom Lights and one light in room #117 doesn't work. Didn't have up to date phone & laptop plugs. Everything else was great!
Stayed 1 night in Sep 2022

6/10 Okay

Ommanda

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2022

2/10 Terrible

Alex

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hotel shuttle had a wire sticking out of the seat and I tore my pants. Bedding has not been changed and had a body odor of previous guest. Carpet had disgusting stains.
Stayed 1 night in Aug 2022
Response from ThomasL on 29 Aug 2022
Hi Alex,I'm so sorry to see that you did not have a great stay with us. Someone has reached out to you for further details. I hope you will consider us again the next time you are in the DFW area.

10/10 Excellent

Rajhae

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2022
Response from ThomasL on 29 Aug 2022
Thank you for your review! We hope to see you again soon!

10/10 Excellent

Kelly, Rockwall

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Great place for family to stay
Stayed 1 night in Jul 2022
Response from ThomasL on 29 Aug 2022
Thank you for taking the time to review your stay with us. I'm so glad you rated us a 5/5 and I hope we'll see you again soon.

10/10 Excellent

Emeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I simply love the ambience in the environment. It is simply cute.
Stayed 1 night in Apr 2022

4/10 Poor

Roselyn

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

2/10 Terrible

KELLY

Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Feb 2022

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 14 nights in Dec 2021

8/10 Good

mayte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
cleaned
Stayed 3 nights in Dec 2021