Outdoor pool

Reviews of Stella Maris Beach Danang

4 out of 5
Stella Maris Beach Danang
03 Vo Van Kiet, Phuoc My Ward, Son Tra District, Da Nang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 456 reviews" "
Rating 8 - Good. 89 out of 456 reviews" "
Rating 6 - Okay. 23 out of 456 reviews" "
Rating 4 - Poor. 6 out of 456 reviews" "
Rating 2 - Terrible. 8 out of 456 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robichard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが素晴らしかった Nataly 朝食盛りだくさんだった。
Response from Stella Maris Beach Da Nang Hotel on 28 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member is so polite and helpful
Stayed 5 nights in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 26 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

4/10 Poor

Loc

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room was small and there was nothing to put your stuff by the sink. The sink is on pedestal, the worst thing is there is no iron to borrow. I’ve worn a wrinkle shirt first time in my life. But the hotel staff was super nice. As for Expedia, i had a difficult time to contact for the change. We ended up moving to another hotel and lost 3 nights. Next time I’ll book directly and no agency.
Stayed 6 nights in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 28 Apr 2024
Dear Sir/Madam,May we begin by thanking you for choosing Stella Maris Beach Da Nang for your stay. We are glad to read that you appreciated our staff assistance.We regret that some inconvenience made your experience less than perfect. Please know that we are continuously improving our service with our ongoing staff training or constructive maintainance.Thank you for letting us know where improvement is needed. It is comments like yours that help us continually enhance our service levels and strive for excellence. We look forward to welcoming you back in the future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Good

tracy rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was magnificent but the sound proofing was not so good because you can hear the cars during the night.
Stayed 3 nights in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 23 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Manuel, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect spot to admire the view of the beach, or simply walk around the boardwalk. Plenty of great places to eat close by, great breakfast buffet and the staff is extremely friendly. If you can upgrade to the ocean view, where you will witness an amazing sunrise.
Stayed 1 night in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 19 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Tyrell

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well worth the money. Nothing was too much trouble for the staff. They went over and above for my boyfriends birthday and we can’t thank them enough. Food was excellent and the roof top bar and pool were just what we needed to relax. Thank you !
Stayed 1 night in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 14 Apr 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Good

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of this hotel is really how excellent and attentive the staff is. They’ll remember you and what room you’re in, and will follow up on any requests you’ve made. The beach is also right across the street and the free shuttle to/from the airport is a nice plus. Otherwise I have to say the room was a bit small for a 4-star hotel - the bathroom especially felt a bit cramped and the sink being outside of the bathroom in the middle of the room is a strange design choice (but excellent water pressure!). But overall this was a good stay in a decent hotel that is right on the beach managed by excellent staff.
Stayed 2 nights in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 12 Apr 2024
Dear Valued Guest,Thank you so much for taking the time to leave a review of your recent stay at Stella Maris Beach Đà Nẵng.We're thrilled to hear that you enjoyed your experience with us and that you appreciated our facilities, services and our team members.Your kind words mean a lot to us, and we're grateful for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Warm regards,Kim Anh - Guest Service Supervisor

10/10 Excellent

Rita

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Not all 4 stars are good but this one was amazing. Breakfast is delicious. The beach is just a couple of minutes ( 1 min haha ) walk away because they are in front of beach. Staying at Stella Maris Beach is an enjoyable and unique experience.
Stayed 1 night in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 11 Apr 2024
Dear Valued Guest,Greetings from Stella Maris Beach Đà Nẵng.Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel.We look forward to welcoming you back to the Stella Maris Beach Đà Nẵng.Regards,Kim Anh - Guest Service Supervisor

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly with courtesy. The room is being cleaned daily and good variety of foods provide for breakfast.
Stayed 3 nights in Apr 2024
Response from Stella Maris Beach Da Nang Hotel on 10 Apr 2024
Dear Valued Guest,Thank you for choosing Stella Maris Beach Đà Nẵng as your accommodation.It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team and will definitely continue to challenge ourselves to achieve better guest's experience for hotelOnce again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Fujiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビーチが近くて便利 裏手のベトナム料理屋さんも美味 スタッフがフレンドリー
Stayed 1 night in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 3 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Stella Maris Beach Da Nang Hotel on 1 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Marie

Stayed 3 nights in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 17 Apr 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating. We are glad that you loved our facilities and our customer service, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing.Once again, the hotel appreciates your kind words and look forward to serving you again in future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Ivy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is near the beach. I got the VIP service of having the room upgraded from partial ocean view to full ocean view. Kim, the staff who took care of us during our stay was fantastic and helpful. She gave my husband a birthday surprise by passing a nice, petite birthday cake during breakfast yesterday, which I didn’t think of. Response and action were prompt when I told Kim that the TV had lost connection. Other staff were also friendly and polite. We had a great time staying with Stella Maris and will recommend this hotel to my friends if they plan to visit DaNang.
Stayed 3 nights in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 28 Mar 2024
Dear Ms. Ivy Chui,We were thrilled to read your glowing review of Stella Maris Beach Đà Nẵng. We're so glad that you enjoyed your stay with us and that our team was able to provide you with excellent service. Thank you so much for all your kind words about our hotel, our service from the heart of our team, the beauty of the nature, the beach and pool areas.Thank you for taking the time to share your feedback with us and recommending us to others. We truly appreciate your kind words, and we look forward to the opportunity to welcome you back to our hotel in the future.Best regards,Kim Anh - Guest Service Supervisor

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 25 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Good

K L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 4 nights in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 23 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If I could give the staff more than five stars I would. Travelling through Vietnam and this is the best hotel we have stayed in. Spotless! Great location . Can walk to the dragon bridge , the beach and the market.
Stayed 4 nights in Mar 2024
Response from Stella Maris Beach Da Nang Hotel on 11 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

hortensia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ! Near My Khe Beach !
Response from Stella Maris Beach on 8 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Good

Ong Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are polite and nice. They approach you when they see you need help on directions to get grab. Nice place to stay and just opposite beach
Stayed 2 nights in Feb 2024
Response from Stella Maris Beach Da Nang Hotel on 4 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

hortensia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very warm, service is excellence. We got a surprise birthday cake as they saw our passport birthday. Hotel is located at good location, We love the hotel it’s very bright and clean. Breakfast buffet has various choice. We were enjoying our stay here !
Stayed 1 night in Feb 2024
Response from Stella Maris Beach Da Nang Hotel on 4 Mar 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
기본적으로 직원들이 모두 친절한 편입니다. 가끔 한국어를 어설프게 사용하셔서 오히려 의사소통에 장애가 있을 때가 아주 약간 있었습니다만, 그마저도 추억이겠거니 하고 즐겼네요. 16층의 수영장은 큰 편은 아닙니다만 간단하게 수영을 즐기기에는 전혀 문제 없습니다. 물론 사람이 많다면.. 자리잡기부터 쉽지 않습니다. 수영장 위쪽 루프탑에 와인바가 있는데 와인바의 직원분들이 아주아주 친절했습니다. 분위기도 좋고 저녁에 가볍게 한 잔하기 나쁘지 않았습니다. 체크인, 체크아웃 모두 원활하고 빠르게 이루어졌습니다. 조식은... 그냥 조식이네 하고 드실만합니다. 맛있다!! 이건 아니고 정말 맛없다! 까지도 아니었습니다. 그냥 무던~합니다.
Response from Stella Maris Beach Da Nang Hotel on 4 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

8/10 Good

Huonc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice view! Room clean! Bathroom is a little small. Breakfast is ok!
Stayed 2 nights in Feb 2024
Response from Stella Maris Beach Da Nang Hotel on 4 Mar 2024
Dear Valued Guest,Thank you for leaving us such a wonderful rating.We are happy to hear that you have had a great stay with us at Stella Maris Beach Đà Nẵng and we trust our team will continue to strive to achieve even better for all our valued guests. Thank you for taking time to share this invaluable confidence to our hotel and it would definitely cheer up our team spirit.Looking forward to welcoming you and family once again in near future.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice, very neat n pretty property managed by hardworking, smiling n ever helpful staff. The Guest Relations executives keep checking with you if everything is all right - Ms. Kim was every so forthcoming helpful. Breakfast is good. They have a SPA, but i did not get a chance to use it. Area around hotel is neat walkable, with a nice beach across d road. The staff arranges cabs and Grab drops to d airport too... Loved the hotel and shall be back one day. Thank you for a lovely stay... Cheers
Stayed 1 night in Feb 2024
Response from Stella Maris Beach on 1 Mar 2024
Dear Ms. Rachel,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

6/10 Okay

jovo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was really clean. Not worth the price overall
Stayed 4 nights in Feb 2024
Response from Stella Maris Beach on 1 Mar 2024
Dear Mr. Martens,Thank you for your feedback regarding the cleanliness of the room. We're pleased to hear that you found it to be clean. We apologize if you felt that the overall value did not meet your expectations. Your feedback is valuable to us as we continuously strive to improve our services and offerings. If there are specific areas where you believe we can enhance the value for our guests, please feel free to share, as we always aim to provide the best experience possible. We hope to have the opportunity to welcome you again in the future and exceed your expectations.Best regards,Kim Anh ( Ms )

10/10 Excellent

Gn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2024
Response from Stella Maris Beach on 26 Feb 2024
Dear Mr. Gavin Wei Wen Gn,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent and breakfast buffet was delicious with many food choices.
Stayed 3 nights in Feb 2024
Response from Stella Maris Beach Da Nang Hotel on 20 Feb 2024
Dear Mr. Tam La,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

TON DAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Response from Stella Maris Beach Da Nang Hotel on 20 Feb 2024
Dear Mr. Duong Ton Dat,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Jacqueline Ka Man Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Da Nang. We stayed in the suite in this hotel for 4 nights. We got pick up and dropped off at the airport for free. We were taken extremely good care by a very nice and great staff named KIM during our whole stay. She is the best guest relations staff I ever met. I had travelled many places during my life, but Kim is the best one and she had taken care for my needs in details, also planning for our day of when to send housekeeping to our room, also arranged two special private tours for me and my husband to celebrate Valentines Day! She is very kind and polite and professional. It so great to meet her, make our trip so special! Room and clean and good view, nice roof top pool, lots of seafood restaurants and spas around. Breakfast is good varieties, services are great. Would recommend people to pick this hotel.
Stayed 4 nights in Feb 2024
Response from Front Office Manager on 17 Feb 2024
Dear Jacqueline Ka,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM - Front Office Manager

6/10 Okay

Yip

Disliked: Cleanliness, property conditions & facilities
Dirty and torn sheets
Stayed 2 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 6 Feb 2024
Dear valued guest,Thank you for your review.On behalf of our Stella Maris Beach team, I want to extend my sincerest apology for the negative experience that you had during your stay.Also, I want to thank you for bringing this issue to our attention. We will definitely look at it carefully. As we are always looking for ways to better our service, and your feedback is an invaluable part of that process.Thank you again and please don’t hesitate to contact us with any further concerns.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with view of the water. Great breakfast buffet.
Response from Stella Maris Beach Da Nang Hotel on 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Hieu

Stayed 5 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

SAMMY CUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 27 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great 😊. The staff very nice. Breakfast is very good. Only problem with my stay was the TV didn’t work.
Stayed 4 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were wonderful and staff were nice. Upstairs pool provided a great view of the city. Location is also walking distance to the beach. Only thing I personally didn’t like was the open concept for the bathroom sink as there was not much room to put your own toiletries. Views from the room was also beautiful. Hotel is close (5 min walk) to one of the most highly rated spas in the area.
Stayed 5 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 24 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Ngan T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Kim for such a great accommodation. She welcomed us very kindly and showed us million of tourist spots and restaurants that we cannot find on google. Thanks again for heartwarming accommodations!
Stayed 3 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Huyen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean nice view, reception friendly Kim Anh, she take care good for us
Response from Stella Maris Beach Da Nang Hotel on 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

2/10 Terrible

phorn

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible please, elevator sucks, u have to pay to the sky lounge after 6. U have to pay to go to the pool after 6. No toilet paper in the washroom, also my son went to the pool twice in 1 day and the second time they didn’t let him use the towel because he been there earlier that day, it just a towel, I will not come back. Also the infinity pool there a missing glass but they put tape n just go on with there day, one mistake and u are done? Dangerous!
Stayed 2 nights in Jan 2024
Response from Front Office Manager on 28 Jan 2024
Dear Mr. Philip Tram,Thank you for taking time to share your experience regard to your recent stay at Stella Maris Beach. I am regret that your experience at our Hotel did not meet your expectations. We are here guaranteed our guest will have service that deserved with the guest pay, which are, in addition, we did some serious checks on camera on your stay to verify it. Our pool is from 7 to 7, not to 6 and Bar until 10 o'clock at night, which valued guests can enjoy there unlimitedly without any additional fees, where there was no sign of your son's appearance on the pool before opening, as the camera. Besides, Our pool is definitely not an infinity pool, and neither do the missing glass, if any.We are Stella Maris and we wonder if you are mentioning our servies?We truly appreciate a bad review, since everybody reads it. Like this we have a chance to explain what happened. We look forward to hearing positive feedback from you soon. Have a great day! Sincerely yours,NATALIE PHAM (Ms.) - Front Office Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was totally amazing and top notch. Nothing short of a 5 star hotel. The staff were really courteous and helping. They kept checking on us to see if we needed anything all the time. The level of cleanliness and house keeping was top notch. The food and ambiance was really good. Thank you very much a totally recommended stay , no doubt. Special thanks to Ms. Kim for all their lovely words and assistance. Anyone who wishes to stay in Da Nang.... This hotel will surely exceed your expectations.
Stayed 1 night in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was totally amazing and top notch. Nothing short of a 5 star hotel. The staff were really courteous and helping. They kept checking on us to see if we needed anything all the time. The level of cleanliness and house keeping was top notch. The food and ambiance was really good. Thank you very much a totally recommended stay , no doubt. Special thanks to Ms. Kim for all their lovely words and assistance. Anyone who wishes to stay in De Nang.... This hotel will surely exceed your expectations.
Response from Stella Maris Beach Da Nang Hotel on 20 Jan 2024
Dear Valued Guest,Many thanks for sharing such a detail feedback about your recent stay with us.It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Stella Maris Beach Đà Nẵng . This would definitely spearhead us to the next level and we will continue to strive for customer excellence.Once again thank you and look forward to welcoming you and your family once again.Sincerely,Kim Anh - Guest Service Supervisor

6/10 Okay

Weihong

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Stella Maris Beach Da Nang Hotel on 16 Jan 2024
Dear Valued Guest,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Kim Anh - Guest Service Supervisor

10/10 Excellent

patrick, arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was amazing.
Stayed 4 nights in Jan 2024
Response from Stella Maris Beach Team on 13 Jan 2024
Dear Mr. Patrick,Thank you for taking the time to share your feedback! We are thrilled to hear that you had a positive experience with our hotel staff. Providing exceptional service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on our guests.If there are specific team members or instances that stood out to you, we would love to hear more about them. Your feedback helps us recognize and celebrate the efforts of our staff, ensuring that we maintain a high level of service for all our guests.We appreciate your choice to stay with us and look forward to the opportunity to welcome you back in the future. If there's anything more you'd like to share or if you have any suggestions for improvement, please don't hesitate to reach out.Warm regards,Phu Minh (Mr)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in our oceanview room; we could watch the waves rolling in from bed! Room was clean, spacious, and the beds were very comfortable. Check in was pleasant and efficient. A special thank you to Kim who made sure all our needs were taken care of and to Tram who gave me some beauty service recommendations! We gave them both a big hug before we left as they made our stay exceptional!
Stayed 3 nights in Jan 2024
Response from Stella Maris Beach Team on 13 Jan 2024
Dear Ms.Romania Lee,Thank you for choosing to stay with us and for sharing your delightful experience! We're thrilled to hear that you had a wonderful stay in our oceanview room and enjoyed the mesmerizing view of the waves right from your bed. Cleanliness, spaciousness, and comfortable beds are essential aspects of our commitment to guest satisfaction, and we're glad to know you found them to your liking.It's fantastic that your check-in experience was pleasant and efficient. We'll make sure to pass along your special thanks to Kim, who ensured all your needs were taken care of, and to Tram, who provided you with beauty service recommendations. Personalized service is a priority for us, and we're pleased to hear that Kim and Tram contributed to making your stay exceptional.Your mention of giving them a big hug before leaving warms our hearts. We truly appreciate your kind words and look forward to the opportunity to welcome you back in the future. If there's anything more we can do to enhance your next stay, please feel free to let us know.Best regards,Phu Minh (Mr)

10/10 Excellent

Kang Seung

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 매우 친절하고, 차를 타고 오거나 나갈 때 에스코트가 5성급 수준, 조식도 너무 맜있다. 웰컴 드링크와 더불어 로비에서 기다릴 때 음료도 준다. 미케 비치 옆이라 아침에 바닷가 거느리기도 좋다. 양산 구비 필. 그리고 여기서 Son tra 야시장도 가깝다. 우리는 여기서 호이안과 바나힐 모두 다녀왔고. 이곳은 양쪽 다 가기에 중간지점인 느낌이었다.
Stayed 1 night in Jan 2024
Response from Stella Maris Beach Team on 13 Jan 2024
Dear Mr. Kang,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed your stay and appreciate your kind words about our staff, the 5-star level escorts, and the generous breakfast. It's always our goal to provide top-notch service to make our guests feel welcomed and well taken care of.We're delighted to know that you found our location convenient, being next to My Khe Beach and in close proximity to the Son Tra night market. It's fantastic that you were able to explore both Hoi An and Ba Na Hills from our hotel, and we're glad you felt it served as a perfect halfway point between the two destinations.We look forward to welcoming you back in the future and providing you with another memorable stay. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, please feel free to let us know.Thank you once again for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Warm regards,Phu Minh (Mr)

10/10 Excellent

TIEN BRADY, fremont

Stayed 2 nights in Jan 2024
Response from Hồi âm từ Ban quản lý nơi lưu trú on 12 Jan 2024
Dear Mr. Tien Brady,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and appreciated our great location, clean rooms, and comfortable beds. It's always our goal to provide a welcoming and comfortable environment for our guests. We're delighted that you found our pool enjoyable and that it felt safe for your children – their safety and well-being are top priorities for us.It was a pleasure hosting you, and we hope to welcome you back on your next visit. If there's anything specific that stood out or any suggestions you may have to enhance our services further, we'd love to hear them.Safe travels, and we look forward to the opportunity of hosting you again in the future!Warm regards,Phu Minh (Mr)

10/10 Excellent

Selena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful hosts. Rooms very clean and amazingly comfortable beds. Nice pool and safe for children. Thank you.
Response from Stella Maris Beach Team on 10 Jan 2024
Dear Ms. Selena,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and appreciated our great location, clean rooms, and comfortable beds. It's always our goal to provide a welcoming and comfortable environment for our guests.We're delighted that you found our pool enjoyable and that it felt safe for your children – their safety and well-being are top priorities for us.It was a pleasure hosting you, and we hope to welcome you back on your next visit. If there's anything specific that stood out or any suggestions you may have to enhance our services further, we'd love to hear them.Safe travels, and we look forward to the opportunity of hosting you again in the future!Warm regards,Phu Minh (Mr)

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely helpful, friendly and kind. They have made the stay very pleasant.
Stayed 2 nights in Jan 2024
Response from Stella Maris Beach Team on 9 Jan 2024
Dear Ms. Cindy,Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff's helpfulness, friendliness, and kindness contributed to making your stay exceptionally pleasant. Your kind words are truly appreciated.We strive to provide excellent service, and it's heartening to know that our team's efforts have left a positive impression. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future. Safe travels and warm regards!Best regards,Stella Maris Beach Team

10/10 Excellent

KERVEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i have travelled around the world and have visited many 5 star hotels but at Stella Maris we had the best service with a huge thanks to Kim for looking after us! If i could give 10 stars for service, i would. We booked the executive suite and the room was stunning.
Stayed 3 nights in Jan 2024
Response from Stella Maris Beach Team on 9 Jan 2024
Dear Mr. Kerven,Thank you for your glowing review! We are truly honored to hear that your experience at Stella Maris exceeded expectations and stands out among your travels to various 5-star hotels around the world.We greatly appreciate your special mention of Kim and her exceptional service. It's wonderful to know that she made a significant impact on your stay. We will make sure to pass on your kind words to her and the rest of our team.We are thrilled that you found the executive suite stunning, and we take pride in providing a memorable and luxurious experience for our guests.Your generous words are the highest compliment, and we look forward to the pleasure of hosting you again in the future.Safe travels and warm regards,Stella Maris Beach Team

10/10 Excellent

quockhai, anaheim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice hotel that’s close to the beach. Our room has a partial view of the ocean, which was great. The surrounding area is very nice as well, it is very close to the minimart, is in walking distance to the Dragon Bridge and the night market. Staff are very helpful and went above and beyond their way to help us. They opened and closed the door for us every single time and are always there to help. The only downside is that the restroom is a bit run down, you can pretty much see the grimes and stains on the floor and glass and the toilet will starts to smell after one use even after the room was freshly cleaned.
Stayed 3 nights in Jan 2024
Response from Hồi âm từ Ban quản lý nơi lưu trú on 9 Jan 2024
Dear Mr. Khai,Thank you for sharing your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel, particularly the partial view of the ocean from your room and the convenient location close to the beach and local attractions.Your kind words about our staff's helpfulness are greatly appreciated. We're delighted to know that they went above and beyond to assist you and made your stay more enjoyable.We apologize for any inconvenience caused by the condition of the restroom. Your feedback is important to us, and we will address this issue promptly to ensure a more pleasant experience for our guests in the future.We value your patronage and hope to have the opportunity to welcome you back for an even more delightful stay.Warm regards,Stella Maris Beach Team

10/10 Excellent

Park

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick ! Friendly ! Staff knows that i am loyal customer.
Response from Hồi âm từ Ban quản lý nơi lưu trú on 9 Jan 2024
Dear Ms. Park,Thank you for your kind words! We're delighted to have you as a loyal customer, and it's always a pleasure to serve you. Our staff takes pride in providing quick and friendly service, and we truly value your continued patronage.If there's anything specific you'd like during your visits or if you have any preferences, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,Stella Maris Beach Team

10/10 Excellent

Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아주 친절한 호텔이에요. 담당 (Ms. Kim )직원이 정해져서 머무는 동안 아침부터 저녁에 돌아올때까지 계속 확인하고 편하게 챙겨주세요. 세탁서비스 이용하고싶어서 현지 통화하려할때도 도와주셔서 편하게 정보를 얻을 수 있었어요. 롯데마트 배송도 받아주신대서 기다리지않고 다른 일정 할 수 있었구요. 저희 가족은 여기 조식이 입에 맞아서 더더욱 만족스러운 호텔이었어요. 2박했는데 이 호텔 덕분에 베트남에서의 시작과 여행이 더욱 친절하고 감사한 기억이 되었어요!! 가격도 저렴한데 시설도 친절함도 서비스도 모두 최고에요!!
Response from Hồi âm từ Ban quản lý nơi lưu trú on 9 Jan 2024
Dear Ms.Park,Thank you for your warm review! We are glad that our services and facilities can make your trip more special.In particular, as your companion, Ms. We are glad that Kim was able to provide you with special assistance. What I remember about her is how she constantly took care of your convenience and offered assistance with her laundry services and local currency. Thank you for the Lotte Mart delivery, and we hope you were able to comfortably adjust your other schedules.We are also delighted to hear that your family enjoyed the breakfast, and even more so if your trip to Vietnam started with a pleasant and grateful memory.We would appreciate it if you could visit us again at any time, and we will strive to provide you with the best service in the future.Best regards,Stella Maris Beach Team

8/10 Good

Trung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, friendly and helpful staff. Highly recommend
Stayed 2 nights in Dec 2023
Response from Stella Maris Beach Team on 9 Jan 2024
Dear Mr. Trung,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be friendly and helpful during your stay. Your recommendation means a lot to us, and we appreciate your kind words.We look forward to welcoming you back in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Stella Maris Beach Team