Balcony view

Reviews of Risemount Premier Resort Da Nang

5 out of 5
Risemount Premier Resort Da Nang
120 Nguyen Van Thoai, Ward My An, Ngu Hanh Son District, Da Nang

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 270 reviews" "
Rating 8 - Good. 82 out of 270 reviews" "
Rating 6 - Okay. 13 out of 270 reviews" "
Rating 4 - Poor. 12 out of 270 reviews" "
Rating 2 - Terrible. 7 out of 270 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the staff were amazing. Special thanks to Lieu Tran and Thu Trang who made our stay enjoyable
Stayed 3 nights in Jan 2024
Response from Hoang My on 8 Feb 2024
Xin chào Melissa,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Trang Nguyen on 24 Jul 2023
Dear Mr/Ms.Michael,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

8/10 Good

Sonny, arlington

Stayed 1 night in Jun 2023
Response from Trang Nguyen on 10 Jul 2023
Xin chao Mr/Ms.SonnyThank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Boutique style hotel. Very friendly staff
Stayed 3 nights in Jun 2023
Response from Trang Nguyen on 15 Jun 2023
Xin chao Mr/Ms.Sarah,Thank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

10/10 Excellent

Steven

Stayed 2 nights in May 2023
Response from Trang Nguyen on 31 May 2023
Dear Mr.Steven,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Excellent

YONGNAM

Stayed 3 nights in May 2023
Response from Trang Nguyen on 18 May 2023
Dear Mr/Ms.YONGNAMThank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

10/10 Excellent

HUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and friendly staff. Outstanding service overall. Excellent breakfast. Short walking distance to beach. Provide tours at very reasonable prices. We will definitely come back to this resort on our next visit to DaNang. We are very impressed and highly recommend this hotel for Price and Quality.
Stayed 5 nights in Apr 2023
Response from Trang Nguyen on 15 May 2023
Xin chao Mr.Hung Nguyen,We very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Nice pools Great staff Good location
Stayed 3 nights in Apr 2023
Response from Trang Nguyen on 11 Apr 2023
Dear Mr/Ms.TianaThank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future.Thank you and best regards,Trang Nguyen-Guest Relation Officer

6/10 Okay

Chokleang

Stayed 2 nights in Apr 2023
Response from Trang Nguyen on 14 Apr 2023
Dear Mr/Ms. ChokleangThank you for choosing our resort for your holiday in Danang. Thank you for letting us know your stay experience in Risemount. We are regretful that some negative points have made you unsatisfied. We apologize for any inconvenience that cause during your stay. Guest satisfaction is our most concern in our business development, hence your sincere comments is truly valuable for us to develop.We wish to have chance to welcome you back to Risemount to see how we have positively changed.Best regards,Trang Nguyen_Guest Relation Officer

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely go back again.
Loverly hotel on the main strip overlooking the beach, restaurants and bars just over the road. Spa was very good and had a great massage. Staff are very friendly and the food is nice. Our suite overlooking the bay was very well priced.
Stayed 2 nights in Feb 2023
Response from Trang Nguyen on 18 Feb 2023
Dear Mr.AdamWe very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

10/10 Excellent

YEONBOK

Stayed 2 nights in Jan 2023
Response from Trang Nguyen on 19 Jan 2023
Xin chao Mr/Ms.Yeonbok LeeWe very much appreciate your comments regarding your stay at the Risemount Premier Da Nang Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Trang Nguyen-Guest Relation Officer

2/10 Terrible

Trang

Disliked: Staff & service, amenities, property conditions & facilities

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Great property but lacked service.
Positives: Big, comfy beds in a clean room. Restocked with water bottles each day. Power shower and a long, sunken bath. Wide range of choice at breakfast. Food was tasty and replenished regularly. Great location to beach (10min walk away), shops, bars, restaurants etc. Lots of multilingual TV channels for down time. Even a TV set up in the lobby showing World Cup fixtures! Helpful staff aided us in renting a scooter, making it very easy and stress free. Room came with a 200k drinks voucher which we used at the bar. Good variety of alcohoic and non-alcoholic options. Happy hour prices very competitive. One pleasant afternoon tea was included with the room rate. Negatives: Constant music at front of property can be heard through rooms. Noisy sports centre behind property, constant use of tannoy system is disruptive as early as 7am in the morning. Downstairs pool was out of service for 3 days due to private pool parties. Upstairs pool lacked music, a bar and service. Staff jet washed the patio in front of our room at midnight, which was particularly inconsiderate. Randomly at breakfast another guest left a bag of rubbish on the seat opposite me. I know this has nothing to do woth the hotel, but it was certainly disgusting. Another customer sat on our patio chairs to pose for pictures without asking. Again, nothing to do with the hotel, but staff didn't do much to prevent these things from happening. It was a bit like a free for all.
Stayed 5 nights in Nov 2022
Response from Trang Nguyen on 6 Dec 2022
Dear Ms/Mr.BrandonThank you for taking your time to experience our services and we appreciate your valued feedback.We are delighted that you had a wonderful stay. Your compliment on our room, pools and staffs is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our team.Besides, please accept my deepest apologies for the unpleasant experience related to noise. Please rest assured that I have reviewed your comments with the department concerned and things are on the way processing. We hope you will give us a chance to serve you better when you come back.Thank you and best regards,Trang Nguyen-Guest Relation Officer

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Trang Nguyen on 23 Jul 2022
Dear Mr.Andrew, Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We are so pleased to hear that you had a fantastic experience with our team and enjoyed every aspect of your stay with us. We look forward to having the pleasure of welcoming you back in the future. Thank you and best regards, Trang Nguyen-Guest Relation Officer

10/10 Excellent

PHAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday!!
Beautiful resort, cleaness room, friendly staff, nice view for checking
Stayed 1 night in Jul 2020
Response from Chau Nguyen on 11 Jul 2020
Dear Pham Thank you very much for the great review. We are delighted to hear that you had a wonderful stay here with us, your satisfaction will be our encouragement to keep increasing hotel service for all the valued guests like you. Please come back to visit us on your next trip. Your sincerely, Chau Nguyen Front Office Manager

10/10 Excellent

DAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff was very friendly and helpful. Location is good, close to the beach and few restaurants around.
Stayed 5 nights in Mar 2020

8/10 Good

Karl

Stayed 3 nights in Sep 2019

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Highly recommend!
Amazing stay, nothing to fault. Location was close to shops, food and easy to travel in and out of. Food and drinks at the hotel was great, we even had their special Friday Live Seafood BBQ outdoors with live music. Two choices of pools to swim in, bonus! Overall amazing stay, we had the Duplex room, which was very clean, huge and more than enjoyable. Two very large rooms and a living and kitchen area, best for 2 couples of friends! Thanks for the enjoyable stay! (Special note to the hotel staff at reception, they helped with booking activities, cars, transfers and everything in between, thanks for the amazing service!)
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Nguyen Chau on 8 May 2019
Dear valued guests, Thank you for using our accommodation. Thank you for your feedback! Hope to have chance to welcome you back with Risemount Premier Resort Danang. Best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely entrance all and liked the gardens and swimming pools.
Stayed 2 nights in Apr 2019
Response from Nguyen Chau on 19 Apr 2019
Dear valued guests, Thank you for your stay with Risemount Premier Resort Danang. We are really happy to learn that you are satisfied with our service. Hope to have opportunities to welcome you back. Many thanks and best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Ray, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and make the experience of staying at the resort very smooth. I really enjoyed the very peaceful environment, and cleanliness of the hotel and the breakfast buffet. Exceptional!
Stayed 5 nights in Mar 2019
Response from Nguyen Chau on 28 Mar 2019
Dear Mr/Ms. Ray, Greetings from Risemount Premier Resort Danang and I hope everything is going well with you. Many thanks for your choosing Risemount Premier Resort Danang as your accommodation and thank you for lovely review. It will be very useful for travelers when getting real feedback and real experience from you. I myself and entire of my team are very happy to learn that we could be a part of your memorable trip in Danang. Hope that we will have opportunity to welcome you back with Risemount Premier Resort. Wish you an excellent day! Many thanks and best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, very clean, nice size room, friendly staff. Ms. Chieu was very nice!
Stayed 1 night in Jan 2019
Response from NGUYEN CHAU on 20 Jan 2019
Dear valued guests, I would like to express my appreciation for your kindness in sharing your lovely experience during your recent visit at Risemount Resort Danang on Expedia.com. Having your stay relaxing and comfortable is always our goal and we are excited to learn that you had a good time with us. Your compliment will come to all staff for sure, especially Ms. Chieu - our front desk staff. Once again, thank you for your choosing Risemount Resort Danang your for your holiday and look forward to welcoming you in the near future. Best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, worth a stay!
It was an amazing experience for us. The service was great, although not all the staff understood English, they were helpful. The room was beautiful and comfortable. We especially enjoyed the breakfast. There was a range of choices - Vietnamese or western, and they offered authentic Vietnamese coffee too! Lovely hotel, would definitely recommend it.
Stayed 1 night in Dec 2018
Response from Nguyen Chau on 7 Jan 2019
Dear Mr/Ms. Sarah, Thank you very much for your nice support to Risemount Premier Resort Danang and thanks for taking time to share your review for us. We are really happy to learn that you and your family were satisfied with our service., Your beautiful words will be our encouragement to try and improve our service for the best one. Thank you and hope to have opportunities to welcome you back with Risemount family. Have a good day! Many thanks and best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Remus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful new hotel.
4.5 star new beautiful hotel. Receptionist Ma Ngan & Ms Trang were excellent. WiFi, breakfast, and beds were super. Only issue is the ground floor insulation and room cleanliness to be improve.
Stayed 2 nights in Dec 2018
Response from Nguyen Chau on 27 Dec 2018
Dear Mr/Ms. Remusang, Warmest greetings from Risemount Premier Resort Danang. Thank you very much for taking your time to share your valuable feedback on Expedia.com. It is really detailed for our service and useful for all travelers who are going to Danang city. I definitely will give your review for the entire of staff to make sure that they know their efforts was being recognized especially for our staff: Ms. Ngan and Ms. Trang - Front Office Staff. Hope to have chance to welcome your back with Risemount Premier Resort Danang. Many thanks and best regards, Nguyen Chau Front Office Manager

8/10 Good

Heng, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
lovely decors and compounds of resort
The resort is located right at the main road which leads to the beach. However, nearby the resort, the selection of shops or coffee houses or eateries are not great..Read about the resort reviews of the poor soundproof.. they are real. We were lucky to be away from the restaurant side hence no draggy tables /chairs but yet, we could hear loud music ,playing from the roof bar.
Stayed 1 night in Sep 2018
Response from Nguyen Chau on 6 Oct 2018
Dear Mr/Ms. Heng, Warmest greetings from Risemount Premier Resort Danang and thank you very much for your stay with us. We are very delighted to learn that you are satisfied with our service and our staff. We really appreciate for taking your time and sharing such detailed feedback with us and other travelers. While taking this as an encouragement, we would definitely continue to strive for excellence and look forward to welcoming you back in the near future. Many thanks and best regards, Nguyen Chau Front Office Manager

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Fresh and Clean
Room was clean and bed comfortable. Great pool view. Service was adequate. Check in was slow. The major negative was we were on the 3rd floor. The 4th floor is where 6:00 am breakfast news starts. I could hear tables being moved, a woman in heals walking everywhere. Just avoid the 3rd floor and your stat will be awesome.
Stayed 2 nights in Jun 2018
Response from Nguyen Chau on 5 Sept 2018
Dear Mr. John, Greetings from Risemount Premier Resort Danang and I hope you are doing great. Thank you for your review and we are sorry that we know that we need to have improvement the soundproofing to serve all the guests better. Besides, many thanks for your compliment regarding to our pool, room, our hotel service. I do strongly hope you will come back to stay with us again to offer us a chance to serve you better. Best regards, Nguyen Chau Front Office Manager

4/10 Poor

Hiu To

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor sound proofing and bad drainage
We stayed for two nights, we were happy with the location as it is very convenient to restaurants and cafes, but the stay was a bit restless due to the very poor sound proofing walls and floor. You can literally hear everyone walking or talking outside your room. The drainage of the shower was really bad, it will flood if you take a bath longer than 5 mins.
Stayed 2 nights in Jun 2018
Response from Nguyen Chau on 14 Sept 2018
Dear Hiu To, I would like to personally apologize for the problems that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel services. Please accept our sincere apologies for any inconvenience and discomfort caused to you over this matter. Thank you for your visit and we hope to have an opportunity to welcome you back. With best regards, Nguyen Chau Front Office Manager

10/10 Excellent

Gareth, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, great spa!
Very good service from reception staff. Location is great and very close to beach. Two pools which are pretty decent. Very good spa with in room massage options available.
Stayed 1 night in May 2018
Response from Nguyen Chau on 5 Sept 2018
Dear Mr/Ms. Gareth, Warmest greetings from Risemount Premier Resort Danang. Thank you very much for your taking precious time to share your valued words with us. We are really delighted to know that you had a great stay and enjoyed your trip. We are proud of to be a partial contribution to your holiday. Wish that we have opportunities to welcome you back for the next time. Many thanks and best regards, Nguyen Chau Front Office Manage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thin walls. nice room, nice bathroom, large space, good facilities, beautiful interior design.
Stayed 2 nights in May 2018
Response from Nguyen Chau on 5 Sept 2018
Dear valued guests, Thank you very much for your lovely review on Expedia.com. Having your stay relaxing and comfortable is always our goal and we are excited to learn that you had a good time with us. Your compliment will come to all staff for sure and we always strive to be better ourselves so that we can serve guests in the best way. Many thanks and best regards. Nguyen Chau Front Office Manager

10/10 Excellent

krystal, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero complains
From the first day we arrived, we were impressed by how wonderful the hote staff were. The concierge are always watchful of what happens around the hotel. Our receptionist Lan patiently assisted us when arranging our taxi from the Hotel to Ba na hills and Hoi An. The waiters are beyond lovely. Nga from the restaurant was so also great when sharing information about Danang. Everyone working at the hotel is efficient and kind.
Stayed 4 nights in Apr 2018
Response from Nguyen Chau on 5 Sept 2018
Dear Ms. Krystal, Warmest greetings from Risemount Resort Danang and thank you very much for choosing our resort for your accommodation during your trip in Danang. Thanks for taking your time sharing your experience with Risemount Resort Danang on Expedia.com. Being rewarded such a great compliments from you is our pleasure and we promise not to sleep on this victory but also will never stop trying to bring satisfaction to our value customers. Thanks again for your time and look forward to meeting you again soon. Kind regards, Nguyen Chau Front Office Manager

10/10 Excellent

KIM NGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services
Nice room and comfortable
Response from Nguyen Chau - Front Office Manager on 2 Apr 2018
Dear Ms. Kim Ngan, Warmest greetings from Risemount Premier Resort Danang. Many thanks for your choosing our resort for your accommodation. We are really happy to learn that you are satisfied with our service. Please rest assured that we will strive for better service and not sleep on the victory. Once again, thank you for your taking time to share a lovely review for us. We hope that we will have a opportunity to welcome you back. Best regards, Nguyen Chau Front Office Manager

8/10 Good

XY, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Zero room soundproof
Beautiful and clean resort, friendly staff, scrumptious breakfast, lovely room but really not soundproof at all - could hear all the action going on in the middle of the night
Stayed 1 night in Jan 2018
Response from Nguyen Chau Assistant Front Office Manager on 21 Jan 2018
Dear Mr./Ms. XY Thank you for having chosen SBH Risemount Resort as your accommodation for the holiday. Having you as a guest was our pleasure, and your review helps us so much in improving our services. And we are so sorry for the problem you had, we hope to make it up to you once you back to Danang. Wish you and your family all the best, and again, we are so sorry for the inconvenience. Best regards, Nguyen Chau. Assistant Front Office Manager.

8/10 Good

Han Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We shall return!
The resort remains new and clean. The place very comfortable and pleasant at first sight. Every staff we met in the resort puts on a smile and are very courteous. However only a few able to converse in simple English at the front desk reception. The bed is room is soft and not firm enough for sleeping comfort. As for the resort location, it is not too far from the beach and seafood galore fronting the street and is within walking distance. Overall everyone in the family enjoyed the stay!
Stayed 5 nights in Dec 2017
Response from Nguyen Chau Assistant Front Office Manager on 9 Jan 2018
Dear Han Kiat, Thank you so much for choosing SBH Risemount Resort Danang as your accommodation. We are happy to learn that you had a good time with us and that you enjoyed our facilities and service. We wish you all the best and the entire team and myself always look forward to welcoming you back to Da Nang - the most livable city of Vietnam! Kind regards, Nguyen Chau Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The staff are helpful and the room clear.
Stayed 1 night in Jul 2017

10/10 Excellent

Lizzy, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
8 of us stayed at the risemount for 7 nights. We thoroughly enjoyed our time there. We had a room overlooking the pool, which was bright and airy. Both pools were a pleasure to swim in. The breakfast. choice was excellent, something for everyone. The staff were incredibly hospitable, friendly, warm and helpful. The free mini bar was an added bonus and the spa massage invigorating. Would highly recommend
Response from Vu Nguyen on 2 Jul 2017
Dear Lizzy, Thank you very much for sharing your feedback and thank you for your stay with us. We are so glad to know that you have enjoyed your stay. We look forward to welcome back to our resort in your next trip in Danang Best regards, Vu Nguyen Front Office Manager

10/10 Excellent

mike

Liked: Cleanliness, property conditions & facilities, room comfort
family holiday
This is a very trendy hotel. the design was friendly and modern. The check in was delayed and the water was empty in the gym for 2 days, other than that an excellent stay.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs
Overall a very pleasant experience. Staffs in the hotel are definitely the strongest asset, especially the checkin staff Miss Lan. She went above and beyond her duty by organizing our day trips to Hoi An and Hue, from transportation to recommendation of restaurants and things to do. She is always courteous and genuine, probably one of the best hotel staffs I've ever met. Regarding the room, our family stayed in the duplex residence. It's very spacious and overall nicely finished. However, there are 2 things which definitely need to improve on right away. First, there're few fixed windows and bathroom glass wall have no curtains. So there's no way to black out the room for sleep and we're forced to wake up everyday at sunrise. Secondly, sound proofing is close to none. Very loud PA from the military compound next door broadcasts everyday at 5am and 730am. We could even hear the footsteps from outside. Other than that, the hotel is beautifully furnished and presents good value.
Dear Albert, Warm greetings from Risemount Resort Danang. Thank you very much for taking time to share your feedback about your stay. We are so glad to know that you have enjoyed your stay and much appreciate your good comment about Lan. Your kind comment about Lan was shared to her which encourage her to move forward. We look forward to welcoming you back to Risemount. Best regards, Vu Nguyen Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with everything needed!
Hotel was lovely with all facilities. Breakfast was great with a wide section of choices. The hotel met all our needs especially as we were travelling with our 1 year old. We felt very relaxed and staff were all great! Location was good for the beach and also to local shops, restaurants etc.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Serious Noise Problem
Do not stay under rooms under restaurant, you can hear everything tables/chairs/walking from 5am till close. You can also hear next room talking......

10/10 Excellent

salv , melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again!
Staff were amazing, greeted my family and I ever morning and throughout the day! The resorts facilities were great, two amazing pools plus a gym what more could you ask for! Our room was clean with a beautiful spacious bathroom whilst the food at the restaurant was excellent such high standards! Reception was great, guided us with all the info we needed to know to tour Da Nang best spots. The resort was close to the beach about a 5 min walk. Would definitely recommend this resort to anyone as my family and I will certainly be back :)

10/10 Excellent

jessica, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
We love this hotel, clean and brand new. Staff are nice, VERY helpful. We would totally stay in the same hotel if we go to da nang again!

6/10 Okay

Verified traveller

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay and close to the beach
Staff were friendly and very accommodating. Hotel was 10 minutes away from Marble Mountain and there hotel helped us rent a motorbike for the ride.

10/10 Excellent

RH, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel
The free shuttle bus from the airport to the hotel is nice. The driver was pleasant. This hotel is walking distance to the public beach. My kids and I stayed 2 nights and only slept in the room. The room is a good size. Everything is clean and new. It rained so we did not get to use the swimming pool. the kid's playroom is small and adequate. Breakfast was decent. I would definitely stay here again.

8/10 Good

Julien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near the beach and many restaurants. The pool is very nice and so is the staff. It was only a bit to expensive for our budget , still we stayed 3 nights 😁.
Stayed 3 nights in Mar 2024
Response from Hoàng My on 17 Mar 2024
Xin chào quý khách của chúng tôi,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Excellent

KEISUKE

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hoang My on 8 Feb 2024
Xin chào Keisuke,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Excellent

Byungjoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hoang My on 7 Feb 2024
Xin chào Byungjoo,Thank you very much for your kind review. We always take great pride in providing our guests with a high level of personal service and comfort, and we are very pleased that you acknowledged this in your detailed review.Once again, thank you for being our guest and look forward to welcoming you back for a longer stay in the future.Sincerely,

10/10 Excellent

JOO HYUNG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
수영장을 비롯하여 부대시설들 그리고 직원들이 너무 칠절하고 훌륭했습니다. 다만 조식이 조금 타 호텔보다 떨어져 조금은 실망을 하였지만 다른 서비스는 만족하였습니다. 다음에 기회가 된다면 재방문 예정입니다.
Stayed 2 nights in Dec 2023
Response from Lieu Tran on 16 Jan 2024
Dear Mr. Joo Hyung,Risemount Premier Resort Da Nang would like to sincerely thank you for your compliments on the services and staff at the resort.Besides, we also apologize for the breakfast that made you unhappy during your stay. We would like to take note of your comments to continuously improve to bring the best services to you. client.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Lieu Tran-Guest Relation Officer

10/10 Excellent

PING YAO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Trang Nguyen on 11 Sept 2023
Xin chao Mr.Ping Yao,Thank you so much for your wonderful review about your recent stay Risemount Premier Danang Resort. We are so happy to know that you had such a magical time with us and it was a pleasure to take care of you. Your comments and praises will be shared with our team and we hope we will be able to welcome you back in the near futureSincerely,Trang Nguyen-Guest Relation Officer

6/10 Okay

??

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Trang Nguyen on 1 Sept 2023
Dear Sir/Madam,Thank you for taking your precious time to write us your feedback on your recent special stay at Risemount Premier Resort Da Nang. We look forward to have chance to meet you and your family in the near future.Sincerely,Trang Nguyen-Guest Relation Officer