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Reviews of Minh Toan Galaxy Hotel

4 out of 5
Minh Toan Galaxy Hotel
306, 2/9 St., Hai Chau Dist, Da Nang

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 508 reviews" "
Rating 8 - Good. 195 out of 508 reviews" "
Rating 6 - Okay. 56 out of 508 reviews" "
Rating 4 - Poor. 17 out of 508 reviews" "
Rating 2 - Terrible. 12 out of 508 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hyangsoon

Stayed 3 nights in Dec 2023

2/10 Terrible

do

Stayed 2 nights in Aug 2023
Response from Ban Quản lý khách sạn on 6 Sept 2023
Quý khách thân mến, Lời chào trân trọng từ khách sạn Minh Toàn Galaxy. Chúng tôi rất tiếc về trải nghiệm của quý khách. Chúng tôi sẽ không ngừng nâng cấp chất lượng cơ sở vật chất, chất lượng dịch vụ với hi vọng được phục vụ quý khách được tốt hơn nữa. Cảm ơn quý khách đã đóng góp ý kiến. Trân trọng.

10/10 Excellent

Kevin-Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Nguyet Pham on 3 May 2023
Thank you for the wondeful review! We are so happy you enjoyed at our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
They offered very nice breakfast. The room was very clean but sadly no windows... When I visit here next time I'm sure I'll stay window side room. The stuff are really nice to us. Thank you
Stayed 4 nights in Feb 2020
Response from Minh Toan Galaxy Hotel on 19 Feb 2020
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020
Response from Minh Toan Galaxy Hotel on 3 Jun 2020
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet tasted great! And everything looked amazing! Very comfortable and close by to attractions, food, and coffee.
Stayed 1 night in Feb 2020
Response from Minh Toan Galaxy Hotel on 10 Feb 2020
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

6/10 Okay

RIYA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We had booked the Premier Suite for a 1 night stay in Da Nang. Although room is located right next to Han River
Stayed 1 night in Dec 2019
Response from KHANH LINH on 14 Dec 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to compliment Mr. Luu Tan Thinh (RIN) for his good service. I was dining at the dining area dining my two nights' stay at the hotel. On the morning of 25/11/2019, on my last day of stay, we had breakfast at the dining area as normal. I was at one of the food stations taking food. My son wanted me to carry him, and so I had to put my plate down. Mr Luu (RIN) saw me and he came by to help me take my plate of food and followed me around while I carried my son. I'm very pleased and feel appreciated to Mr. Luu for the help he offered me. He helps out at the kitchen preparing the food as a cook. But he is still serving the customers when he sees anyone who needed help. His service had exceeded my expectations! I hope there can be more staff like Mr Luu (RIN) who is customer-oriented. I enjoyed my stay here at Minh Toan Galaxy hotel and it's also my first visit here at Da Nang. The staff at the reception are also very friendly. I look forward to my next visit here. Ms Foo Soo Yee 25/11/2019
Stayed 2 nights in Nov 2019
Response from KHANH LINH on 26 Nov 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Minh Toan Galaxy Hotel on 26 Oct 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Location and great facilities. Resort feel in the middle of danang cbd. Short distance to major tourist attraction.
Stayed 3 nights in Aug 2019
Response from Hotel Management on 28 Aug 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

8/10 Good

Edo, Hirosaki, Japan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for staying in Da Nang if you're with a family--there's an amusement park across the road from the hotel and it's close to the airport. But it's not that close to other tourist destinations like the Chohan Market and Dragon Bridge (they're only a short car-ride away, I walked and it took me about 30 mins). The staff was excellent and very helpful! I had an issue with the WiFi in my room and it was fixed quickly. The only drawbacks are that the awesome pool on the roof closes at 8pm and the hotel's location (not terrible, just slightly inconvenient). I used Grab bikes to get around and it was super easy for the drivers to find. I would definitely recommend this hotel for a single or family stay in Da Nang!
Stayed 5 nights in Aug 2019
Response from Minh Toan Galaxy Hotel on 29 Aug 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and daughter spent our vacation in Da Nang. The Minh Toan Galaxy is located across the street from a nice amusement park. A short taxi ride to China Beach and if you like Sushi, there is an OUTSTANDING restaurant, called The Sushi Bar, a short walk down the street. We loved our stay and plan to return!
Stayed 7 nights in Jul 2019

6/10 Okay

CHUNG KO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Minh Toan Galaxy Hotel on 11 Aug 2019
Dear Sir/Madam, Thank you for staying at our hotel. I was very concerned to read your comments which reflect dissatisfaction about your recent experience in our property. We have shared your comment to relevant department for further improvement. Should your travel brings you to Danang again, we do hope you will grant us a second chance to look after you. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to the wedding venues
Stayed 1 night in Jul 2019
Response from Minh Toan Galaxy Hotel on 20 Jul 2019
Thank you for staying at our hotel. We appreciate your feedback. We look forward to your stay with us next time!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Swimming pool, big room
Stayed 3 nights in Jun 2019
Response from Minh Toan Galaxy Hotel on 20 Jul 2019
Thank you for staying at our hotel. We appreciate your feedback. We look forward to your stay with us next time!

8/10 Good

Cecily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good and convenient. Friendly staff and they are very helpful.
Stayed 4 nights in Apr 2019
Response from Minh Toan Galaxy Hotel on 3 May 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Lac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean luxurious inexpensive
Great service, clean luxurious hotel, decent free breakfast
Stayed 3 nights in Apr 2019
Response from Minh Toan Galaxy Hotel on 2 May 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

William D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Minh Toan Galaxy Hotel on 2 May 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Minh Toan Galaxy Hotel on 29 Apr 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Wei Cong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Other than we got locked out of the room due to keycard not working.. it has been fantastic 🙌
Stayed 2 nights in Apr 2019
Response from Minh Toan Galaxy Hotel on 29 Apr 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Minh Toan Galaxy Hotel on 29 Apr 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

4/10 Poor

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is very clean and the bedroom comfortable but the service is nothing like a four star hotel. The front office refused to change a large note for smaller change for taxis. There was no hot water coming through when I went for a shower. The safe had to be released for use, the kettle was non operational. All of these faults were fixed quickly I would add but we're not needed after a long journey .when we went to use the pool the attendant refused to move the sun shade and told us to sit elsewhere before going back to play on his phone in the gym area. The breakfast Buffett was not refreshed and looked very tired on our first morning and I would therefore not consider returning to this hotel
Stayed 2 nights in Mar 2019
Response from Minh Toan Galaxy Hotel on 12 Mar 2019
Dear Sir/Madam, Thank you for staying at our hotel. I was very concerned to read your comments which reflect dissatisfaction about your recent experience in our property. We have shared your comment to relevant department for further improvement. Should your travel brings you to Danang again, we do hope you will grant us a second chance to look after you. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Minh Toan Galaxy Hotel on 22 Jan 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Minh Toan Galaxy Hotel on 3 Jan 2019
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

6/10 Okay

Billy

Liked: Cleanliness, room comfort
After checking out and ready to leave. 1 staff stopped our taxi said 2 mandarin in room were LOST, asked us to pay. We didn’t eat but had put them in fridge. That’s v mean and ridiculous. We never asked for fruit, why they put in room. This is like a trap. Most hotels in Asia have complimentary fruit plate. How much do 2 mandarins cost that need to stop the guests who are about to hurry to the airport even if the guests consumed them?
Stayed 4 nights in Nov 2018
Response from Minh Toan Galaxy Hotel on 20 Dec 2018
Dear Sir/Madam, Warmest greeting from Minh Toan Galaxy hotel. At first, we are so sorry to hear your problem. If you don't mind, please provide us your reservation's name and check in date, we will check this situation. If you have any questions, please do not hesitate to contact us. Many thanks & Best regards, Reservation Department. Nguyet Pham (Ms)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable
Stayed 3 nights in Nov 2018
Response from Minh Toan Galaxy hotel on 12 Dec 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time! Best regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Minh Toan Galaxy hotel on 21 Nov 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Roberto, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good . Hotel is actually excellent. Very elegant
Stayed 1 night in Oct 2018
Response from Minh Toan Galaxy hotel on 19 Oct 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time! Best regards.

10/10 Excellent

Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, value for money, excellent.
Stayed 4 nights in Sep 2018
Response from Minh Toan Galaxy hotel on 26 Sept 2018
Thank you for staying at our hotel. Welcome you to our hotel again next time!

8/10 Good

Christopher

Da Nang
Hotel is very clean. Staff are friendly. Breakfast was very good. Room was nice and view was spectacular. Roof top pool was very nice. The only draw back is the location. It is a bit of a walk to the night time crowds but only a short can ride. I would definitely stay again.
Stayed 1 night in Sep 2018
Response from Minh Toan Galaxy hotel on 11 Sept 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

10/10 Excellent

Chng

A hotel that worth the value you paid.
The hotel is clean and tidy. Very comfortable to stay in. The hotel hospitality were great.
Stayed 2 nights in Aug 2018
Response from Minh Toan Galaxy hotel on 5 Sept 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
The Worst 4* Hotel Ever
There is no way this is a 4 Star Hotel, they even gave us second hand slippers! I was as close as I have ever been to leaving the hotel and going elsewhere
Stayed 2 nights in Jul 2018
Response from Minh Toan Galaxy hotel on 11 Sept 2018
Dear Sir/Madam, Thank you for staying at our hotel. Please let us know which reflect dissatisfaction about your recent experience in our property. We have shared your comment to relevant department for further improvement. Should your travel brings you to Danang again, we do hope you will grant us a second chance to look after you. Best regards.

10/10 Excellent

Peter, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the VIP suite & it was absolutely fantastic. So spacious & clean, we didn't want to leave. The breakfast was really nice with loads of variety. The staff were so friendly, probably the friendliest people in Vietnam !! Kelly & Michael were stars. The views from the pool area were amazing, especially at night. Very clean overall, would definitely recommend this place.
Stayed 1 night in Jun 2018
Response from Minh Toan Galaxy hotel on 2 Jul 2018
Thank you for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

8/10 Good

Chew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Clean and good service
Stayed 2 nights in Jun 2018
Response from Minh Toan Galaxy hotel on 21 Jun 2018
Thank you for staying at our hotel. Welcome you to our hotel again next time!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Minh Toan Galaxy hotel on 20 Apr 2018
Thank you for staying at our hotel. Welcome you to our hotel again next time!

10/10 Excellent

BoonCheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good location at a reasonable price
Clean room at a good location at an affordable price. Will recommend it to any business traveler or holiday visitor alike.
Stayed 2 nights in Jan 2018
Response from Minh Toan Galaxy Hotel on 17 Jan 2018
Thanks for staying at our hotel. We appreciate your feedback! Welcome you to our hotel again next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This time was second time we stayed here.Everything was ok. Only one thing I didnt like so it made me not feel comfortable: a few forks and spoons was not cleaning well on my table at breakfast area. I thought they hadn’t been washed
Stayed 1 night in Jan 2018
Response from Minh Toan Galaxy Hotel on 12 Jan 2018
Thank you for staying at our hotel. We appreciate your feedback! We have noted your situation and try to improve it. Welcome you to our hotel again next time!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Overall good stay. Raining my entire stay and nothing close enough to walk. Clean. Foods are okay. Staffs are friendly and helpful. Will stay again.
Stayed 2 nights in Nov 2017
Thank you for staying with our hotel. We appreciate your feedback. Welcome you to our hotel next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Thank you for staying with our hotel. Welcome you to our hotel next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Staff really helpful and friendly couldn’t do enough to make our stay special
Stayed 1 night in Oct 2017
Response from Minh Toan Galaxy Hotel on 10 Dec 2017
Thank you for staying with our hotel. We appreciate your feedback!

8/10 Good

Wing hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Thank you for staying with our hotel. Welcome you to our hotel next time!

8/10 Good

Seong Yong Hyun, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격 대비 훌륭함
가격 대비 방 컨디션 좋고 조식도 괜찮았으며 직원들도 친절했음. 잘 쉬고 왔음.
Stayed 2 nights in Oct 2017
Thank you for staying with our hotel. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Thank you for staying with our hotel. Welcome you to our hotel next time!

8/10 Good

Alana, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good views over the city.
Our overall experience was excellent, starting with a shuttle pick up from the airport, which was great when arriving late at night. We enjoyed a big buffett breakfast every morning. The beautiful pool was a welcome relief from the heat, and the spa facilities were very nice too. The staff were helpful when we need to organise transport to nearby attractions.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and location to airport
Good price. Breakfast is ok. Kind staff Close to airport
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel was great value for money and had excellent facilities, such as the pool and gym. Breakfast was also different both mornings I stayed there too.
Stayed 2 nights in Sep 2017

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
all very good
Stayed 5 nights in Jul 2017
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드리며 고객 만족을 위해 항상 최선을 다하겠습니다! Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Denise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Da Nang Da No!
Dining room booked out for function, only other place to eat was 37 degrees! Had room service food so bad could not eat it. Manager very helpful, breakfast very good.
Stayed 1 night in Jul 2017

8/10 Good

Ivan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
All Reception Staff spoke in polite manner with smiles on their faces during check in process. I let my vietnamese wife do the talking. I have stayed in other hotels and the staff changes their attitude only when I spoke in English instead of my wife. Rooms are clean. Breakfast is good. Reception staffs are very helpful with any enquiries. Most importantly the Hotel do not practice discrimination.
Stayed 2 nights in Jun 2017
Response from MINH TOAN GALAXY HOTEL on 3 Jul 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. High standard, reasonable price. Good breakfast with much varieties.
Stayed 2 nights in Jun 2017
Response from MINH TOAN GALAXY HOTEL on 10 Jul 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!