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Hoian Sincerity Hotel & Spa

4.0 star property
Hotel with a sauna, near Hoi An Night Market

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Photo gallery for Hoian Sincerity Hotel & Spa

Relax by the pool surrounded by lush greenery and comfortable seating under a shaded canopy.
Experience the grand entrance with a symmetrical facade, ornate railings, and beautifully maintained garden.
Welcome to our lobby, featuring a polished floor, comfortable seating, and a stunning chandelier.
Relax in our stylish lobby, featuring a central seating area with cushioned chairs and tables, a glass-top bar, and a decorative pattern on the walls.
Relax in a stylish room with a large flat-screen TV, comfortable sofa, and a beautiful vase with flowers.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Balcony

View from room

Deluxe Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Rooms, Balcony

1 bedroom, minibar, in-room safe, desk

Connecting Rooms, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
  • 57 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Balcony, Pool View

1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Double Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Double Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Twin Room, Balcony, City View

1 bedroom, minibar, in-room safe, desk

Junior Twin Room, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Balcony

View from room

Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Single Beds
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About the area

Map
No1 Le Dinh Tham, Hoi An, Da Nang

What's nearby

  • Chua Cau - 20 min walk - 1.7 km
  • Song Hoai Square - 2 min drive - 1.9 km
  • Hoi An Night Market - 3 min drive - 1.9 km
  • Hoi An Market - 3 min drive - 1.9 km
  • An Bang Beach - 4 min drive - 3.3 km

Getting around

  • Ga Phu Cang Station - 28 min drive
  • Da Nang (DAD-Da Nang Intl.) - 46 min drive

Restaurants

  • ‪Golden Light Restaurant - ‬5 min walk
  • ‪ROM Vegetarian Bistro - Hoi An - ‬4 min walk
  • ‪HOME Coffee - ‬3 min walk
  • ‪Chuyen - ‬1 min walk
  • ‪Tin Tin - ‬1 min walk

About this property

Hoian Sincerity Hotel & Spa

Upscale hotel near Hoi An Night Market
Near Hoi An Market, Hoian Sincerity Hotel & Spa provides a poolside bar, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or a massage. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), bike hire and airport pick-up service (surcharge)
  • A front desk safe, newspapers in the reception and luggage storage
  • A 24-hour front desk, concierge services and barbecues
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 70 rooms have comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LED TVs with cable channels
  • Balconies, separate sitting areas and electric kettles

Languages

English, Korean, Vietnamese

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10.0 out of 10, Exceptional, 151 reviews
The price is RM219
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 2015
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 400000 per vehicle
  • Rollaway bed fee: VND 345000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

Property is also known as

Hoian Sincerity Hotel Hoi An
Hoian Sincerity Hotel
Hoian Sincerity Hoi An
Hoian Sincerity
Hoian Sincerity & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel
Hoian Sincerity Hotel & Spa Hoi An
Hoian Sincerity Hotel & Spa Hotel Hoi An

Frequently asked questions

Does Hoian Sincerity Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hoian Sincerity Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hoian Sincerity Hotel & Spa?

Hoian Sincerity Hotel & Spa doesn't offer parking.

What time is check-in at Hoian Sincerity Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hoian Sincerity Hotel & Spa?

Checkout is at noon.

Does Hoian Sincerity Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hoian Sincerity Hotel & Spa located?

Located in Cam Chau, this hotel is within 1 mile (2 km) of Chuc Thanh Pagoda, Hoi An Market and Hoi An Night Market. Phuoc Lam Pagoda and Hoi An Museum are also within 1 mile (2 km).

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Hoian Sincerity Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Excellent accommodations and breakfast buffet for the price! Excellent value!
Stayed 3 nights in Feb 2025

10/10

Their bus shuttle service
Stayed 3 nights in Apr 2025

10/10

Very nice hotel, and great service from the personal.
Stayed 12 nights in Jun 2024

10/10

Super serviceminded hotel and good location, near a really nice spa and café.
Stayed 4 nights in Feb 2025

10/10

We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
Stayed 4 nights in Apr 2025

10/10

Such great service, and really convenient with the shuttle to the old town and beach
Stayed 3 nights in Feb 2024

10/10

Nice hotel

10/10

The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
Stayed 9 nights in Dec 2024

10/10

Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Stayed 9 nights in Dec 2024

10/10

Very great service and accommodations. I highly recommend this hotel. Free bike rentals to get to Hoi An ancient city and the beach easily.
Stayed 4 nights in Jul 2022

10/10

Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Stayed 5 nights in Apr 2024

10/10

fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
Stayed 2 nights in May 2023

10/10

Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.

10/10

Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
Stayed 4 nights in Feb 2023

10/10

The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
Stayed 1 night in Nov 2023

10/10

Great staff. Very good service. The room was comfortable and very clean. Good value.
Stayed 1 night in Mar 2023

10/10

it was very clean and kind. The receptionist are always smiling 😃 I will visit again. Thanks Vi
Stayed 1 night in Mar 2023

10/10

We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
Stayed 2 nights in Jan 2023

8/10

Staff extremely friendly and efficient.Comfortable room.Good location.Even a laptop in your room for use although I didn't use it.Would stay again when in Hoi an.
Stayed 7 nights in Feb 2020

10/10

Very good value for money. Very helpful staff. The staff on the front desk were lovely and couldn’t have been more helpful, they also spoke very good English. Very quiet location with free bicycle hire to get to the town and beach which doesn’t take long. The town is also walkable (25 mins). Lovely breakfast too.
Stayed 3 nights in Nov 2022

10/10

All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.

10/10

This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
Stayed 5 nights in Jul 2023

10/10

Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Stayed 1 night in Dec 2022

10/10

It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
Stayed 3 nights in Jul 2023

10/10

The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
Stayed 4 nights in May 2024