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Gem Riverside Hotel Hoi An

4.0 star property
Upscale riverwalk hotel, walk to Hoi An Cloth Market

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Gem Riverside Hotel Hoi An

Photo gallery for Gem Riverside Hotel Hoi An

Balcony view
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Daily full breakfast (VND 200000 per person)
Reception

Overview of Gem Riverside Hotel Hoi An

Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 162
Price available on 24/04/2024

Check out the area

Map
14, Luong Nhu Bich Street, Hoi An, Quang Nam
  • Popular LocationHoi An Market11 min walk
  • Popular LocationChua Cau17 min walk
  • Popular LocationHoi An Night Market18 min walk
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Room options

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
2 bedrooms
Blackout curtains
  • 76 sq m
  • River view
  • Sleeps 5
  • 2 Large Single Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
4 bedrooms
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, 2 Queen Beds, Bathtub

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
7 bedrooms
  • 50.0 sq m
  • River view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
Separate bedroom
  • 80 sq m
  • River view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Double Room, City View, Corner

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
5 bedrooms
Blackout curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Portable fan
14 bedrooms
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Portable fan
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Legacy Hoi An Resort
Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (623)
The price is RM229
per night
RM260 total
includes taxes & fees
30 Apr - 1 May
Legacy Hoi An Resort

About the area

Hoi An

Located in Hoi An, Gem Riverside Hotel Hoi An is in the city centre and on the riverwalk. The area's natural beauty can be seen at Cua Dai Beach and An Bang Beach, while Hoi An Impression Theme Park and VinWonders Nam Hoi An are popular local attractions. Hoi An Cloth Market and Hoi An Market are two other places to visit that come recommended.
Visit our Hoi An travel guideOpens in a new window

What's nearby

  • Hoi An Market - 11 min walk
  • Chua Cau - 17 min walk
  • Hoi An Night Market - 18 min walk
  • Cua Dai Beach - 15 min drive
  • An Bang Beach - 17 min drive

Getting around

  • Da Nang Station - 30 min drive
  • Da Nang (DAD-Da Nang Intl.) - 52 min drive

Restaurants

  • Market Terrace - 8 min walk
  • The Noodle House - 9 min walk
  • Ni Bà Già - Đặc Sản Cẩm Nam - 3 min walk
  • Hải Sản Hội An - 12 min walk
  • Mr. Son - 5 min drive

About this property

Gem Riverside Hotel Hoi An

Upscale family-friendly hotel near Hoi An Night Market
Located close to Hoi An Market and Hoi An Cloth Market, Gem Riverside Hotel Hoi An provides a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Ruby Restaurant, features local and international cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, babysitting (surcharge) and beach towels
  • Guest reviews speak highly of the helpful staff
Room features
All 59 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Childcare services, electric kettles and portable fans

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM–10:00 AM for a fee: VND 200,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ruby Restaurant

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the riverwalk
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • Building
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately VND 200000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

We should mention

Pool access available from 6:00 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

Does Gem Riverside Hotel Hoi An have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:30 PM.

How much does it cost to stay at Gem Riverside Hotel Hoi An?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Gem Riverside Hotel Hoi An on 24 Apr 2024 start from RM 162.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gem Riverside Hotel Hoi An pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gem Riverside Hotel Hoi An?

Self-parking is free at this property.

What time is check-in at Gem Riverside Hotel Hoi An?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gem Riverside Hotel Hoi An?

Checkout is at noon. Late check-out is available for a fee.

Does Gem Riverside Hotel Hoi An provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Gem Riverside Hotel Hoi An located?

This family-friendly Hoi An hotel is located on the riverwalk, within a 15-minute walk of Hoi An Cloth Market, Hoi An Market and Hoi An Impression Theme Park. Tan Ky House and Chua Cau are also within 1 mi (2 km).

Gem Riverside Hotel Hoi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 315 out of 427 reviews" "
Rating 8 - Good. 88 out of 427 reviews" "
Rating 6 - Okay. 15 out of 427 reviews" "
Rating 4 - Poor. 4 out of 427 reviews" "
Rating 2 - Terrible. 5 out of 427 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were so friendly and helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby, Lily and Hung made my stay very comfortable and had time for all my questions. They were friendly and caring about my stay in their hotel and city. The pool was very nice and quiet. I wouldn’t hesitate to stay there again. The back rooms like mine had a noisy rooster that was in a property behind the building which had a consistent 4am 4 or 5 calls each morning but still an ultra positive stay!
Stayed 7 nights in Mar 2024

8/10 Good

Claus, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service. Nice rooms and breakfast buffet.
Stayed 5 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Gem Riverside. The property was in a great location on a quiet street. It was only a 5minute walk to the old town. The room was massive with a comfy bed. The highlight for us was the pool - it was fantastic. It was very clean & had a shallow and deep end. We would definitely come back!
Stayed 5 nights in Mar 2024

10/10 Excellent

WAI PENG, WEST CHICAGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is very friendly and helpfully.
Stayed 2 nights in Mar 2024

8/10 Good

Maria Rita Tanya Ledesma

Stayed 2 nights in Mar 2024

6/10 Okay

PHOUA

Travelled with partner, Travelled with group
Liked: Staff & service
Like: The staffs were nice and polite. The hotel location is good. Don't like: Bath tub surface is not even, it slopes down from half of the tub to other end and very slippery, very dangerous, I almost fall couple times taking a shower. Breakfast area is very small, hotel has some chairs and tables set up outside to eat breakfast and was bother by people trying to sell merchandise and begging for money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs and customer service
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel that's away from the main activity but only about 8 minutes to walk to central market. Staff are super friendly and want to make sure you enjoy your stay. Pillow top bed was comfortable, absorbing the shoulders and hips after a day of walking around. Room is big and modern with lots of light. While it is a little out of the main tourist area, that is great if you want a quiet and comfortable room with friendly staff. Riverside 'gem' was truly a gem and I'd be happy to stay again.

6/10 Okay

Ivy

Travelled with partner
Liked: Staff & service
Great services and very friendly staff. Located in a quieter area but walkable to the center and most attractions. Room is very spaces and clean. Common areas need some updated and attention. Breakfast is very limited but sufficient.
Stayed 3 nights in Jan 2024