City view

Reviews of GRAND CITIVIEW DA NANG HOTEL

4 out of 5
GRAND CITIVIEW DA NANG HOTEL
No. 532, 2/9 Street, Hai Chau District, Da Nang

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 21 reviews" "
Rating 8 - Good. 5 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Greg

Business traveller
Liked: Staff & service, room comfort
Cheap and cheerful
If you’re looking for a cheap and cheerful hotel that is centrally located, 15 minutes from the airport, this one is ok. Nothing amazing, but the staff were great and tentative, which makes a difference.
Stayed 2 nights in Oct 2023
Response from Grand Cititel Da Nang Manager on 8 Nov 2023
Dear Mr/Ms. Greg,Thank you for choosing the Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeeded in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have a responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Muchaneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and modern hotel in a great location. Highly recommend this hotel :)
Stayed 3 nights in Sep 2023
Response from MANAGER FROM GRAND CITITEL DA NANG HOTEL on 20 Oct 2023
Dear Mr/Ms. Muchaneta!Thank you for choosing Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Lawrence

Good
Stayed 3 nights in Apr 2023
Response from GRAND CITITEL DANANG HOTEL MANAGER on 8 May 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed when a typhoon hit Da Nang, the staff was excellent during the storm and city shutdown. They moved guests to lower floors and extended my stay because of the airport shutdown at a discounted rate. Hotel was comfortably and nicely furnished.
Stayed 2 nights in Sep 2022
Response from LynhVo on 6 Oct 2022
Dear Mr. Philip,Thank you for choosing Grand Cititel Da Nang hotel on your recent visit to Da Nang City.We truly appreciate the time you took to write and share your recent experience with us.We are so glad that you are satisfied with your decision to stay with us and would be delighted to have the opportunity to welcome you back for another visit in the future.Kind Regards,Vo Ngoc Linh(Mr.) - General Manager

2/10 Terrible

Arumugam

Stayed 1 night in May 2022
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Mr/Ms. Arumugam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Mr/Ms. Jimmy!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay in Danang for this price range. The staff is absolutely delightful and the included breakfast is very extensive. The rooms are well thought out and the location is very convenient.
Stayed 5 nights in Nov 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

6/10 Okay

Tokunori

Ok
Stayed 4 nights in Apr 2024

2/10 Terrible

TOKUNORI

Business traveller
Liked: Staff & service
Good
Stayed 8 nights in Jan 2024

2/10 Terrible

Tjeerd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

JEONG

Stayed 1 night in Oct 2023
Response from GRAND CITITEL DANANG HOTEL MANAGER on 20 Oct 2023
Dear Mr/Ms. JEONG!Thank you for choosing Grand Cititel Da Nang Hotel for your trip. It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing! We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated. Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

hyoungsik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항에서도 가깝고, 위치도 아주 좋았어요. 룸상태와 직원들도 좋았습니다. 가성비 좋아요.~
Stayed 1 night in Feb 2023
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Mr/Ms. Hyoungsik!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

Minwoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
가성비 좋은 호텔
깨끗하고 깔끔합니다. 방음이 조금 약한편이지만 참지못할 정도는 아닙니다. 민감하신 분은 힘들 수도 있습니다. 조식도 다양한 편이고, 로비에 쇼파가 넉넉해서 이용이 편리합니다.
Stayed 6 nights in Jan 2023
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Mr/Ms. Minwoo !Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sight of 14 th floor Pool @aaaaaaaaaaaaaaaaaaasasa
Stayed 1 night in Jan 2020
Response from Nancy Tran on 5 Mar 2020
Dear Our Value Guest, Thank you for sharing your feedback about your stay experience with us recently. We look forward to welcoming you again at any one of our serviced residences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방이 엄청 좁지는 않음. 4일 지냈는데 불편할만큼은 아님. 룍조없음. 수건이나 가운 모두 있음. 모자라면 교체가능. 냉장고 많이 안시원함
Stayed 1 night in Nov 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

10/10 Excellent

JIKWANG

Stayed 2 nights in Nov 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

8/10 Good

TAya

Travelled with family
Liked: Cleanliness, staff & service
朝食は不満足。特にドリンクの種類が少ない
Stayed 3 nights in Jun 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Mr/Ms. Taya!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
立地が悪いのと一部スタッフが英語ができない
Stayed 1 night in Jun 2019
Response from GRAND CITITEL DANANG HOTEL MANAGER on 31 Mar 2023
Dear Sir/ Madam!Thank you for choosing Grand Cititel Da Nang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay, this thing is our mission and pleasure when you choose our hotel to stay. We should have responsibility to do this thing!We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service. Therefore, your reviews are very important to us because our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your time to give us encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Grand Cititel Da Nang Hotel