All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Ken - Guest Services Manager. on 20 May 2024
Dear Mr. Teo Hock,Thank you for staying with us and for letting us know you had such a good visit at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with our team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.
Response from Cris - Ambassador Manager on 19 May 2024
Dear Mr./Mrs/ Edwin Yan Wing,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 15 May 2024
Dear Ms. Mio,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Warm greetings and accommodating. Great breakfast buffet choices.
Gilberto
Stayed 6 nights in Mar 2024
Response from Cris - Ambassador Manager on 28 Mar 2024
Dear Ms/Mr Gilberto,Thank you for staying with us and for letting us know you had such a good visit at Bay Capital Da Nang. It’s very kind of you to give us your nice compliments about breakfast. We continually receive great feedback from our guests regarding breakfast and the team will be delighted to know they have been recognized.We all look forward to welcoming you back soon.Best Regards,
10/10 Excellent
Martin
25 Mar 2024
Martin
Stayed 2 nights in Mar 2024
Response from Cris - Ambassador Manager on 15 Apr 2024
Dear Ms/Mr .MartinWe are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your high score feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
8/10 Good
Flavio
20 Feb 2024
Flavio
Stayed 1 night in Feb 2024
Response from Ken - Guest Services Manager. on 21 Feb 2024
Dear Mr. Flavio,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Sukhyun
Travelled with family
15 Feb 2024
Liked: Cleanliness, room comfort
Modern hotel, kind staffs
Sukhyun
Stayed 3 nights in Feb 2024
Response from Ken - Guest Services Manager. on 21 Feb 2024
Dear Mr. Sukhyun,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 30 Jan 2024
Dear Ms. Tran Quach,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Property is clean and spotless. Staff are friendly and helpful, particularly Soren who works at the concierge and gave us good suggestions on restaurants and activities. Buffet breakfast is great too.
Thanks Soren and all the best with your graduate study!
Kai Chung
Stayed 4 nights in Dec 2023
Response from Ken - Guest Services Manager. on 9 Jan 2024
Dear Mr. Kai Chung,Thank you very much for your glowing review about Bay Capital Da Nang Hotel. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with the team, especially Mr. Soren and they will more than happy to hear that.We hope to be able to welcome you back in the near future to spend time with our team.Best regards,Bay Capital Danang Hotel.
10/10 Excellent
Verified traveller
3 Jan 2024
Liked: Cleanliness, room comfort
Great riverside stay
True attention to detail including check in while seated instead of the usual standing over a tall table; welcome drink and, full introduction to how the room works. My view as perfect as was the room, and exemplary breakfasts.
I would highly recommend this property and would stay there again
Verified traveller
Stayed 4 nights in Dec 2023
Response from Ken - Guest Services Manager. on 9 Jan 2024
Dear Ms. MBEKEANI,We are delighted to know that our services met your expectations and you have enjoyed our central location. Your nice words regarding our breakfast were delivered to our team accordingly. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Denny
Travelled with group
30 Dec 2023
Liked: Cleanliness, room comfort
Denny
Stayed 4 nights in Dec 2023
Response from Ken - Guest Services Manager. on 5 Jan 2024
Dear Mr. Denny,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 10/10 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Great service, amazing transportation and great food buffet
Diana
Stayed 2 nights in Dec 2023
Response from Mike Nguyen on 1 Jan 2024
Dear Ms.Diana,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
MAI
20 Dec 2023
MAI
Stayed 3 nights in Dec 2023
Response from Ken - Guest Services Manager. on 5 Jan 2024
Dear Ms. Mai,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
If youre a picky person especially when it comes to bathrooms, this place is perfect for you.
Harash
Stayed 5 nights in Dec 2023
Response from Ken - Guest Services Manager. on 16 Dec 2023
Dear Mr. Harash,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 22 Oct 2023
Dear Valued guest - Vicente,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Excellence hotel and staff. Everyone is super friendly and welcoming. Hotel view is also superb, modern, stylish and clean. We really enjoyed our stays. Highly recommend the Bay Capital!
Hoai Thuong Truong
Stayed 2 nights in Oct 2023
Response from Ken - Guest Services Manager. on 9 Oct 2023
Dear Ms. Hoai Thuong,Thank you very much for your glowing review about Bay Capital Da Nang Hotel. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. We hope to be able to welcome you back in the near future to spend time with our team.Best Regards,Bay Capital Danang Hotel Team.
Super new property and amazing staffs. Room is amazing with super cold A.C. Thank you for treating us so nice after such horrible customer service at another hotel.
Tam
Response from Ken - Guest Services Manager. on 25 Sept 2023
Dear Valued guest - Tam,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Dear Ms/Mr. Ngoc,We are glad that you had good time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel Team.
It was so great time of staying at the bay capital hotel. All of staff are really kind and supportive. It is nice location for dining, shopping and relax. Hope to stay at the bay capital hotel soon.
HONAM
Stayed 3 nights in Sep 2023
Response from Ken - Guest Services Manager. on 12 Sept 2023
Dear Mr. Yoo,Thank you very much for your glowing review about your stay with us at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations. Your kind words will be shared with our team, and they will be more than happy to hear that.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.
10/10 Excellent
B L
5 Sept 2023
Liked: Cleanliness, room comfort
The best hotel in Da Nang…everything 5 star….highly recommend
B L
Stayed 2 nights in Sep 2023
Response from Mike Nguyễn on 28 Oct 2023
Dear valued guest ,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Thank you for acknowledged the problem and quickly resolved. The hotel was nice and I would definitely be back when I have a chance.
Luc
Luc
Response from Mike Nguyen on 20 Aug 2023
Dear Mr.Lực,Thank you for staying with us and for letting us know you had such a good visit at Bay Capital Da Nang. We acknowledge the problem, it’s very kind of you to give us a chance to serve breakfasts at CLOVES restaurant. We continually receive great feedback from our guests regarding breakfast and this will be our motivation to keep delivering our guest the best values.We all look forward to welcoming you back soon.Best Regards,Bay Capital Danang Hotel Team.
Wow! What a hotel. Brand new. Couldn’t be better. Staff so helpful. Free mini bar and great breakfast included. I have just spent 6 weeks staying in hotels all over Europe and this is by far the best in terms of amenities and value for money. Keep it up.
Robert
Response from Ken - Guest Services Manager. on 29 Jul 2023
Dear Mr. Robert,We are delighted to know that our services met your expectations and you have enjoyed our central location. Your nice words regarding our breakfast were delivered to our team accordingly. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,KenGuest Services Manager.guestservices@baycapitaldanang.com
10/10 Excellent
Koichi
30 Apr 2024
Liked: Cleanliness
Koichi
Stayed 1 night in Apr 2024
Response from Ken - Guest Services Manager. on 2 May 2024
Dear Mr. Koichi,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 2 Apr 2024
Dear Mr. Yasuaki,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your "5 out of 5" feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 26 Mar 2024
Dear Mr. Nobuyuki,Thank you very much for your comprehensive feedback on your recent holiday at Bay Capital Da Nang. We very much appreciate the time and effort you spent on composing your review. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 21 Feb 2024
Dear Ms. Shoko,Thank you very much for your glowing review about your stay with us at Bay Capital Da Nang. We are thrilled to hear about how much you have enjoyed the interactions with our team and their attention to meet your expectations.We hope to be able to welcome you back soon.Best regards,Bay Capital Danang Hotel.
10/10 Excellent
MinSun
13 Feb 2024
Liked: Cleanliness, room comfort
MinSun
Stayed 3 nights in Feb 2024
Response from Ken - Guest Services Manager. on 21 Feb 2024
Dear Mr. Minsun,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Un gioiello!!!!Bellissimo hotel vicino a tutto.Camera grande e pulita.Colazione ottima .Personale molto cordiale e attento ad ogni esigenza. Un speciale ringraziamento a Tina a quale ci siamo affezionati tanto. Ada e Gil
gilberto
Stayed 5 nights in Jan 2024
Response from Ken - Guest Services Manager. on 30 Jan 2024
Dear Mr. Gilberto,We are delighted to know that our services met your expectations and you have enjoyed our central location. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Miao-Ling
28 Jan 2024
Liked: Cleanliness, room comfort
整潔舒適、散步到河邊遊船或到鬧區都很方便
Miao-Ling
Stayed 3 nights in Jan 2024
Response from Ken - Guest Services Manager. on 30 Jan 2024
Dear Ms. Miao Ling,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
WONSEO
22 Jan 2024
Liked: Cleanliness, room comfort
Excellent
깨끗하고 서비스도 아주좋았습니다. 머무는 동안 피트니스센터도 이용했는데 심플하지만 깨끗하고 최신 것으로 셋팅되어 좋았습니다. 조식도 다양하고 특히 과일이 맛있었습니다.
WONSEO
Stayed 3 nights in Jan 2024
Response from Mike Nguyen on 29 Jan 2024
Dear Mr. Wonseo, We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you back soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
???
5 Jan 2024
???
Stayed 3 nights in Dec 2023
Response from Ken - Guest Services Manager. on 9 Jan 2024
Dear Valued guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 9 Jan 2024
Dear Mr. Johann,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
JAEBUOM
2 Jan 2024
JAEBUOM
Stayed 4 nights in Dec 2023
Response from Ken - Guest Services Manager. on 9 Jan 2024
Dear Mr. JAEBUOM,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 10/10 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Eunkyung
Travelled with family
1 Jan 2024
Liked: Cleanliness, room comfort
만족스러웠던 여행
청결에 예민한 사람인데 대체적으로 만족스러웠습니다.
조식, 미니바 이용 포함인데 가성비가 좋습니다.
직원들도 친절합니다.
다음에 다시 방문할 의사도 있습니다.
여기저기 다니기에도 위치가 나쁘지 않습니다~
Eunkyung
Stayed 2 nights in Dec 2023
Response from Ken - Guest Services Manager. on 8 Jan 2024
Dear Ms. Eunkyung,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Hideya
27 Dec 2023
Hideya
Stayed 3 nights in Dec 2023
Response from Ken - Guest Services Manager. on 17 Jan 2024
Dear Mr. Hydeya,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
JANGHO
24 Dec 2023
Liked: Cleanliness, room comfort
JANGHO
Stayed 1 night in Dec 2023
Response from Mike Nguyen on 1 Jan 2024
Dear Mr.JanghoWe are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Young jin
Travelled with family, Travelled with family and small children
Response from Ken - Guest Services Manager. on 20 Dec 2023
Dear Mr. Young jin,We are delighted to know that our services met your expectations and you have enjoyed our central location. Having encouraging comments such as yours does give us motivation towards providing exceptional service to all our guests. We look forward to welcoming you back again at Bay Capital Da Nang soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 16 Dec 2023
Dear Mr. Takashi,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
BUM HYUN
Travelled with family
13 Nov 2023
Liked: Cleanliness, room comfort
BUM HYUN
Stayed 2 nights in Nov 2023
Response from Ken - Guest Services Manager. on 14 Nov 2023
Dear Mr. Bum Hyun,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 10/10 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 2 Nov 2023
Dear Valued Guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
Verified traveller
28 Oct 2023
Liked: Cleanliness, room comfort
Verified traveller
Stayed 3 nights in Oct 2023
Response from Ken - Guest Services Manager. on 2 Nov 2023
Dear Valued Guest,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 10/10 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 22 Oct 2023
Dear Valued guest - Shiori,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
YOUNG SU
9 Oct 2023
Liked: Cleanliness, room comfort
YOUNG SU
Stayed 2 nights in Oct 2023
Response from Ken - Guest Services Manager. on 11 Oct 2023
Dear Valued guest - YOUNG SU,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
10/10 Excellent
JUNGHO
2 Oct 2023
JUNGHO
Stayed 1 night in Oct 2023
Response from Ken - Guest Services Manager. on 22 Oct 2023
Dear Valued guest - Jungho,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your 5/5 feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Response from Ken - Guest Services Manager. on 12 Sept 2023
Dear Ms. Ayano,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
8/10 Good
??
6 Sept 2023
??
Stayed 1 night in Sep 2023
Response from Ken - Guest Services Manager. on 28 Sept 2023
Dear Valued guest,Thank you very much for your comprehensive feedback on your recent holiday at Bay Capital Da Nang. Your feedback will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel.
Dear Ms.Risa,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,Bay Capital Danang Hotel Team.
10/10 Excellent
chihwei
Travelled with family
24 Jul 2023
Liked: Cleanliness, room comfort
Excellent, Strongly recommend for the stay in Dangnan
chihwei
Stayed 2 nights in Jul 2023
Response from Ken - Guest Services Manager. on 29 Jul 2023
Dear Mr. Chihwei,We are glad that you had such an enjoyable time with us at Bay Capital Da Nang. Your kind words will be a huge motivation for all of us to keep delivering to our guest the best experiences.We look forward to welcoming you soon.Best Regards,KenGuest Services Manager.guestservices@baycapitaldanang.com
10/10 Excellent
KYUNGWOO
Travelled with family
1 Jul 2023
Liked: Cleanliness, room comfort
다낭 사내 투어하기 좋은 완벽히 친절한 호텔
여기 직원들 완벽하게 친절합니다
조식은 뷔페는 아니지만 고급지고 추가로 다른 메뉴를 더 시키지 않아도 먼저 물어봐주고 달라는데로 줘요
KYUNGWOO
Stayed 2 nights in Jun 2023
Response from Bay Capital Da Nang Team on 1 Jul 2023
Dear Mr. Kyung Woo ParkWe would like to thank you for choosing accommodation and services at Bay Capital Da Nang. We hope that you had a pleasant stay with us and will kindly recommend our hotel to your friends and relatives.We are delighted to hear that you thoroughly enjoyed breakfast offerings. It brings us great joy to know that our efforts to provide a delightful culinary experience have resonated with you. Your positive feedback serves as a tremendous motivation for our team to continue delivering exceptional service and exceptional dining experiences to all our guests.Once again, thank you for sharing your experience with us and recommending our breakfast. We hope to have the pleasure of welcoming you back in the future for another remarkable stay.Bay Capital Da Nang Team with regards.