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Reviews of Swiss-BelResort Tuyen Lam Dalat

4.5 out of 5
Swiss-BelResort Tuyen Lam Dalat
Zone 7&8, Tuyen Lam Lake Tourist Area, Ward 3, Da Lat

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 135 reviews" "
Rating 8 - Good. 37 out of 135 reviews" "
Rating 6 - Okay. 12 out of 135 reviews" "
Rating 4 - Poor. 5 out of 135 reviews" "
Rating 2 - Terrible. 5 out of 135 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Tacoma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great Just too far from city center Shuttle need more schedule to town
Stayed 2 nights in Apr 2024

6/10 Okay

nghe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good to be relaxing on weekends
Stayed 1 night in Mar 2024

10/10 Excellent

Hoang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Nhut

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one
Stayed 2 nights in Nov 2023

10/10 Excellent

Shera-Lynn

Liked: Amenities, property conditions & facilities
This hotel is absolutely gorgeous! It is a golf resort, which I wasn’t aware of and didn’t check out the course so I can’t speak to that, but from what I did see of it out our window it looked pretty spectacular. The staff here really go the extra mile (more like 10) to ensure you are well taken care of. The food was good, lots of options. We didn’t use the service, but they offer a free shuttle to and from Da Lat city centre. Massive bouquets of gorgeous flowers adorn the lobby, everything is marble and polished wood with a nice sitting area with a piano for live entertainment. Definitely would recommend this!
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Our Stay at Swissbel
The hotel is good for playing golf, not for normal tourist as you do not have path to walk about or any other activities. Food is not so good and plain, the the process of cooking need to be more careful and cleaner. We hope the hotel make this improvement, thank you.
Stayed 2 nights in Sep 2023

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and golf course
Stayed 2 nights in Jul 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel very relaxing, the manger John sets the pace for the staff who are on point to make sure all of our needs were met. Make sure to have the breakfast buffet on the patio, what a view!!...at the end of our trip there was a mix up on our transportation to Nha Trang, John told us to relax he would take care of it and within a few minutes we were on our way. Can't thank you enough.
Stayed 3 nights in Jul 2023

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and has great mountain range views. Friendly staffs.
Stayed 1 night in May 2023

10/10 Excellent

Tu

Stayed 2 nights in Mar 2023

8/10 Good

Elaine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The staff were warm and accommodating. The property was in a lovely setting in the hills. Our breakfast was included and was very good with a wide array of food. We enjoyed our dinners in the dining room. Our room was a little worn and unfortunately some noisy kids running in the hallway, but overall a great experience. I would highly recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
very good value for money! staff friendly and enthusiastic. biggest negative was lack of food choices but the Pho Bo and Bun Bo Hue were great at breakfast!
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
love the place. It is in the middle of nowhere. The scenery is great, love the atmosphere there also, staffs are nice, no complaint,
Stayed 2 nights in Nov 2020

8/10 Good

Xiao

Stayed 1 night in Oct 2020

10/10 Excellent

Oleksii

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Tina, Orange, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous with beautiful landscaping overlooking a nice golf course view. Room is spacious, nice and well decorated. There are an outdoor pool looking over the golf course and an indoor pool. For those who are seeking peace and serenity, for nature lover and golfholic p, this resort is for u!
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
staff needs serious training
when we arrived, staff was only rushing to send us to our rooms without explanations on hotel, amenities, restaurants, etc. This was the worst experience checking-in. There is no customer service and no one seems to care if you have a problem. Won’t recommend especially not suitable for western tourists
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place, clean and tidy. There aren't many tourists
Stayed 1 night in Dec 2019

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdoor pool
The outdoor pool was not clean. Much black ash from fire floating in water.
Stayed 2 nights in Dec 2019

8/10 Good

Joseph

Stayed 1 night in Dec 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, stunning views.
Extremely comfortable, quiet vacation. King suite with balcony hugely comfortable, staff very accommodating, hotel grounds stunning , good quality breakfast. Even the Chinese were well behaved 😱
Stayed 4 nights in Nov 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here to escape the hustle and bustle
Excellent place to relax. Large golf course if you like golf, but not many things to do here other than relax in or by the pool. Free bus into the city and back is great! Breakfast is a mix of asian and western, you will find something here to enjoy for sure.
Stayed 3 nights in Nov 2019

8/10 Good

Lay Hua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is situated on the mountain top and the view is to die for. It is absolutely stunning and felt like a dream. Staff was super friendly and helpful. Convenient shuttle bus that takes you to and from Dalat City Central and Tour options and schedules were available in English which was extremely helpful for non-Vietnamese speaking guests. I love this place and will absolutely return again!
Stayed 3 nights in Nov 2019

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in a beautiful corner of the mountains and with great facilities, this one is a keeper! The only thing I wish was higher end was the breakfast buffet. It is very extensive on options but it lacks the same finesse as the rest of the resort.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019

2/10 Terrible

roger karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing is half clean bathroom has fungi
Stayed 1 night in Aug 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Wonderful beautiful place to stay,everything was good,free bus into Dalat was good.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Food selection too little. Massage not up to standard.
Stayed 3 nights in Jul 2019

10/10 Excellent

Quoc, Clarksburg MD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Fabulous breakfast buffet. Really a fantastic value.
Stayed 3 nights in May 2019
Response from Hai Yen on 6 Jun 2019
Dear Sir/Madam, Thank you for choosing stay with us at Swiss-belresort Tuyen Lam Da Lat. We greatly appreciate you taking the time to provide us with your feedback as your feedback is of great value to us. As a guest you have many options of places to stay and we are certainly delighted to hear that you enjoyed your time with us at the Curio. We take pride in delivering exceptional customer service as our guest experience is our top priority. Our goal is to always exceed our guest's expectations and each survey provides us with further insight into our guest’s experiences. Thank you for sharing your experience with us and we look forward to seeing you again. With best regards, Dang Hai Yen (Ms) General Manager

10/10 Excellent

Nummon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Relax
The place is amazing. The view is beautiful. Weather was nice. Having breakfast with a great view is a relaxing experience. Will be bringing some friends and family members back again in March. The shuttle service is convenient, but it would be more helpful, if there were more trips to the airport and to the city area.
Stayed 2 nights in Feb 2019
Response from Yen Dang on 13 Mar 2019
Dear Sir/Madam, Thank you so much to choose Swiss-belresort Tuyen Lam for your stay in Viet Nam and thank you to send this beautiful comments. I am very happy to hear you liked the locations but most of all I am especially pleased that you enjoyed the service provided by our staff. It is glad to read they provided to you an efficient service to help you. I always feel this is the most important and lasting memory of a hotel. It will be a pleasure to host you again in future. With best regards, Dang Hai Yen (Ms) General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

VU THIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Dalat hideaway
It was awesome trip that I ever made. The service was so good come along with excellence breakfast on site. Nice view from room to the golf course also a plus point. However, please be aware of the location is quite far from downtown and cost you about 200.000 đong ~ $9/trip by taxi. However, the resort has the shuttle bus for you, even from the airport to the resort and return. Anyway, this is one of your best choice whenever going to Dalat for your holiday.
Stayed 2 nights in Dec 2018
Response from Yen Dang on 13 Mar 2019
Dear Sir/Madam, Thank you so much to choose Swiss-belresort Tuyen Lam for your stay in Viet Nam and thank you to send this beautiful comments. I am very happy to hear you liked the locations but most of all I am especially pleased that you enjoyed the service provided by our staff. It is glad to read they provided to you an efficient service to help you. I always feel this is the most important and lasting memory of a hotel. It will be a pleasure to host you again in future. With best regards, Dang Hai Yen (Ms) General Manager

2/10 Terrible

kamran

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here.
I don’t know where to start. They will only give u one key. The rooms are terrible. We changed couple of rooms. Bathroom doors either the handles are broken or you can’t close it. The air conditioner barely works. The rooms above the kitchen smell like garlic. The gym has broken equipment and you can find hair all over the floor. The location is great if you want to be in the middle of nowhere. It’s very inconvenient to get to the town. I would not recommend this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Neeraj

It is a good hotel in a very peaceful ambience, sorrounded by golf course and hills. Little far from City..but manageable. Breakfast is good and staff is polite.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Service was bad...
Stayed 2 nights in Sep 2018

2/10 Terrible

dale, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was in the mountains as expected
Room was in poor condition. The bed was as hard as a rock. The food was terrible. I would definitely not recommend it to anyone
Stayed 3 nights in Sep 2018

10/10 Excellent

sirijun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good view and breakfast, best counter service, friendly receiption
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is a beautiful place. However the management cuts a lot of small corners to save a tiny bit of money. For example they refuse to give 2 guests more than 2 bottles of water a day. 2 guest get 1 small bottle of shampoo. The breakfast is nice, but they have no one serving coffee and tea. They have a pool bar but its closed. They have a lounge bar with a fireplace with no fire and no bartender. It's a beautiful property with nice rooms but poor management. It is about 20 minutes to the city center or about a 175,000 VND ($8 USD) cab ride.
Stayed 4 nights in Aug 2018

10/10 Excellent

Nicole, Union City, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice view
Although it was a bit far from downtown Da lat, it was a perfect location to escape from traffic noise, cars and motorbikes exhaust fumes. You definitely can relax here. Very nice hot breakfast served and good varieties. The rooms could use some updating but it was comfortable nevertheless. My family enjoyed our stay. Can’t complain with waking up hearing birds singing in the morning and beautiful golf course view.
Stayed 1 night in Apr 2018

10/10 Excellent

Gerald, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing rural location
Second time here and enjoyed it just as much as the first. If you want a quiet, relaxing place to stay in Vietnam this is it
Stayed 2 nights in Apr 2018

10/10 Excellent

Cheryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tranquil resort
My friend and I checked in on a sunday for two nights and we really enjoyed our stay here. It felt like we had the entire resort to ourselves. The hotel also provides shuttle service from the airport / city area but do remember to book in advance. The view is real and true to pictures. We love the weather and how quiet the resort is away from the city. The staff was very friendly and helpful. For e.g helping us with advance taxi booking.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good but
The hotel rooms are not well insulated. Noises from outside come to the room easily.
Stayed 3 nights in Apr 2018

10/10 Excellent

Manh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Absolutely beautiful
Stayed 2 nights in Mar 2018