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Five Volcanoes Boutique Hotel

3.5 star property
Hotel in Cyuve with free breakfast and 24-hour front desk

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Photo gallery for Five Volcanoes Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Breakfast, lunch and dinner served
Flat-screen TV
Minibar, desk, blackout curtains, bed sheets

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room Single Use

Minibar, desk, blackout curtains, bed sheets

Deluxe Double Room Single Use

Highlights

Balcony or patio
Separate dining area
Fridge
Flat-screen TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, desk, blackout curtains, bed sheets

Deluxe Double Room

Highlights

Balcony or patio
Separate dining area
Fridge
Flat-screen TV
Blackout curtains
Fan
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
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About the area

Map
B.P. 3103, Kigali, Cyuve

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 4.9 km
  • Musanze Modern Market - 6 min drive - 6.3 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 10 min drive - 10.8 km
  • Musanze Caves - 21 min drive - 21.5 km
  • Mgahinga Gorilla National Park - 57 min drive - 46.4 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Crema - ‬4 min drive
  • ‪Volcana Lounge - ‬5 min drive
  • ‪La Paillotte - ‬6 min drive

About this property

Five Volcanoes Boutique Hotel

Property highlights
A free breakfast buffet, a terrace and dry cleaning/laundry services are just a few of the amenities provided at Five Volcanoes Boutique Hotel. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a fireplace in reception and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and multilingual staff
  • A 24-hour front desk, smoke-free property and tour/ticket information
Room features
All guest rooms at Five Volcanoes Boutique Hotel offer comforts, such as separate dining areas and bathrobes, as well as amenities, such as minibars and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies or patios, separate dining areas and fridges

Languages

English, French

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Fan
  • Living room

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 265.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 250 per vehicle (one way)
  • Rollaway bed fee: USD 265.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Five Volcanoes Boutique Hotel Ruhengeri
Five Volcanoes Boutique Ruhengeri
Five Volcanoes Boutique
Five Volcanoes Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel
Five Volcanoes Boutique Hotel Cyuve
Five Volcanoes Boutique Hotel Hotel Cyuve

Frequently asked questions

Does Five Volcanoes Boutique Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Five Volcanoes Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Five Volcanoes Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Five Volcanoes Boutique Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Five Volcanoes Boutique Hotel?

Checkout is at 10 AM.

Does Five Volcanoes Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 250 per vehicle applies.

Where is Five Volcanoes Boutique Hotel located?

Situated in Cyuve, this hotel is 3 mi (4.9 km) from Cathedral of Ruhengeri and within 6 miles (10 km) of Shyira Diocese Cathedral and Musanze Modern Market. Red Rocks Arts Centre and Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund are also within 6 miles (10 km).

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Five Volcanoes Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2018

The staff were welcoming and accommodating. The hotel was quiet, clean and enjoyable. The food was good and the pool area was pleasant and inviting.
Stayed 2 nights in Jul 2018

8/10 Good

MANJIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely horrible! It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama. They don't have a restaurant, they have a cafeteria with a fixed menu. The portions are tiny (cheap) and I left each meal still feeling hungry. They do not have internet in the Rooms. They do not stock their minibar. Half of the electrical outlets in each room do not work. The entrance of each room is accessed through a back alley walkway so that the rooms feel like a Maids Quarters. Each room is built out of cinderblocks and no insulation, so it is very cold at night. The bathroom showers do not drain correctly so the bathroom will flood during a shower. The rooms are not properly cleaned for new guests, and running your finger along surfaces yields a large amount of dust. Criminally Overrated!
Stayed 3 nights in Mar 2021

10/10 Excellent

June, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool to relax by. Terrific staff and food.
Stayed 1 night in Dec 2019

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best!

This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
Stayed 2 nights in Jan 2020

10/10 Excellent

Robin, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore) to take me gorilla trekking. Couldn’t fault the place!
Stayed 2 nights in Nov 2018

10/10 Excellent

Milli, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar and kettle with coffees and teas supplied. I had a massage which was excellent and the cleaning of the boots post trek and snack pack provided all were nice touches that added to our positive experience. Would definitely recommend staying here!
Stayed 3 nights in Oct 2018