Front of property

Reviews of San Blas Backpacker Hostel

2 out of 5
San Blas Backpacker Hostel
tandapata 160, San Blas, Cusco

Reviews

5.8
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 5 out of 16 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

The location is good in old San Blas, however you must walk the last few meters, as there are no driving Streets. View is terrific, but there's no central heat. The staff speaks little English, but are very helpful. There's a cool artists market on Saturdays in San Blas Plazoleta. It's only a 10 minute walk to Plaza des Armes & the 13 angle stone is on the way.
Stayed 20 nights in Mar 2019
Response from Hernan on 3 Apr 2019
Thank you again for the kind, positive remarks

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Would not book again
Old, cold building. Had to sleep with my clothes on and even a hat on. Poor shower. The hot water is lukewarm and the water pressure is very low. Communication is hard as only one person speaks English. Located on a street where cars have no access, at first even the taxi driver didn't know where it was. Found it thanks to Google maps. Located at the to of the hill so hard to walk there at the end of adventurous day. The only positive thing about the place is a great view of the city.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff changed the room reserved to another more expensive and then changed again to another less valorated room that was not required. Pictures on site do not match with real
Stayed 3 nights in Nov 2017

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and very good staff
While this hostel isn't very exquisite, it is perfect for the common traveler. If you can deal with a shared bathroom and an outdoor setting, (for super cheap), then this place is for you bro. The owner Harry gave us an amazing deal on a tour to Ollantaytambo, and was very chill. His mother was at the front desk and was so kind. One of the teens working there brought us up the road (literally up) to a restaurant that had a ridiculous view of Cuzco. The upstairs of the hostel has an amazing view too, all of Cuzco it seems. The restaurant above the hostel had amazing food too, I recommend the Causa and Lomo Saltado. This hostel has all you need for a cheap price.
View from upstairs
Restaurant above hostel, not too expensive
From inside our triple room

2/10 Terrible

E, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service. Terrible location.
We had arranged with the hostel for airport pickup because THEY had contacted US. We gave them our flight info and they agreed to pick us up. We waited TWO hours at the airport until we finally conceded. After arriving at the hostel in a personal taxi, we asked, "why didn't you pick us up like we had arranged!?". To which the old lady in charge of check in replied, "ohhh...". Not even an apology or any gesture of empathy simply would rather play dumb. We were given a LOCK for our room so we could lock our room door with since there was NO DOOR LOCK. Since you could place a lock from the outside, this proved a huge security concern had someone decided to lock us in. Further, the room was tiny, dirty, old, extremely cold, and not as advertised. We were extremely disappointed but were willing to tolerate for a few nights until something else happened. Expedia listed a free breakfast was included so I went to the lady to ask for details since they did not provide it at check in. I asked, "where and what time is breakfast?". She replied, "Oh, we do not offer breakfast here". To which I pointed out in a printed copy of our itinerary it indicated a free breakfast and then she replied, "Oh yeah, it is at 7 am". They had tried to rob us of a free breakfast we had already paid for. Lastly, at night, it was loud and the owner of the hostel was extremely loud. I overheard TWO different guests complain to the owner to keep it down because they were trying to sleep.
Response from sanblas on 26 Aug 2016
Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión

10/10 Excellent

jess , ny,ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible view, affordable, sweet staff!
Located in the best neighborhood in Cusco. We were so surprised and thrilled after seeing the hotel and room especially taking into consideration the price we paid. The staff was beyond sweet and helpful. We were so greatful when we had to wake them up in the middle of the night because of leaving and returning from our treck. they also provided free storage. Would absolutely recommend and stay again!
Response from hernan on 10 May 2016
muchas gracias por su comentario estamos para servirlos y recuerde que cuando vuelva el hostel es su segunda casa.

6/10 Okay

Inge

Travelled with family
Disliked: Cleanliness
Middelmatig
Het hostel ligt in leuke buurt vlak bij San Blas. Wel eerst wat trappen klimmen. Kamer op de begane grond is rustig en heeft een prachtig uitzicht over de stad. Ontbijt, een drankje of iets was er niet. Schoonmaken was ook niet echt een prioriteit. Alles is een beetje verlopen en aftans. Eigenaar rekende 5x de prijs voor de was. Jammer anders waren we misschien wel terug gegaan.
Stayed 2 nights in Dec 2021

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Hernan on 26 Jul 2019
Gracias y estamos siempre trabajando para que su estadia sea la mejor experiencia

10/10 Excellent

Anthony Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor
Muy cómodo. Habitaciones amplias. Trato amable de parte de todos en general. Muy buena vista.
Stayed 2 nights in Jan 2019
Response from hernan on 22 Mar 2019
Gracias por visitarnos Estamos contentos de que haya encontrado lo que estaba buscando. Nuestro objetivo es que siempre esté confortable. Esperamos volver a verle de nuevo. ¡Que tengas un gran año!

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, room comfort
Solo travelers
If you are a woman traveling alone this hostel offered me safety, great staff service and good price for low budget accommodation. I will stay for more days there for sure!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夜景が綺麗
英語は通じないがスタッフの対応がよかった。
Stayed 2 nights in Sep 2017

4/10 Poor

Montserrat, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gou away
I need to live the hotel in the following day. I could not sleep at all.
Stayed 5 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal mal mal muy fría muy húmeda con él baño sucio sin luz sujetando él interruptor de luz con cinta adesiva. sin papel con una puerta del siglo pasado
Stayed 6 nights in Jul 2017

2/10 Terrible

camilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont choose this hotel!
We were realy disapointed abort everything here. Det første rommet vi fikk hadde skittent laken. Når vi omsider fikk byttet etter noen sure miner manglet det nye rommet vann, søppelbøtter til dopapir, dopapir, håndklede og såpe. Frokosten er servert frem til ni, noe vi ikke ble informert om da vi sjekket inn. Mistet da frokost første dagen da vi ikke var i resepsjonen før halv ti. Generelt skitten, lukter kattepiss og ekstremt dårlig og treg service. Anbefaler å finne noe annet.
Response from General Manager on 11 Jan 2017
Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión We felt that he did not enjoy the maximum of his stay; We will try to solve the problem indicated. Thank you for your opinion.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cusco
Las fotos que muestran en su perfil son falsas, no es comodo y los baños son terribles.
Response from hc on 28 Nov 2015
me parese que te equivocaste de hotel , las fotos son correctas el hotel es muy grande y acogedor y los baños muy buenos y limpios principalmente