Located in Cuiaba, Mato Grosso Palace Hotel is in the city center. Cine Teatro Cuiaba and Historical Museum of Mato Grosso are cultural highlights, and travelers looking to shop may want to visit Goiabeiras Shopping and Porto Market. UFMT Zoo and Sesi Park are also worth visiting.
Church of Nossa Senhora do Bom Despacho - 8 min walk
Shopping Estação Cuiabá - 4 min drive
Arena Pantanal - 4 min drive
Shopping 3 Americas - 5 min drive
Pantanal Shopping - 5 min drive
Getting around
Cuiaba (CGB-Marechal Rondon Intl.) - 21 min drive
Restaurants
Restaurante Mistura Cuiabana - 3 min walk
Restaurante Alavanca de Ouro - 1 min drive
Cacau Show - 3 min walk
Uai Cuiabá - Restaurante - 1 min walk
Confeitaria Primavera - 1 min walk
About this property
Mato Grosso Palace Hotel
A free breakfast buffet, dry cleaning/laundry services and a bar are just a few of the amenities provided at Mato Grosso Palace Hotel. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
Valet parking (surcharge), a TV in reception and wedding services
Meeting rooms, luggage storage and coffee/tea in reception
A 24-hour front desk, a gift shop and a lift
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
Wardrobes/cupboards, free infant beds and cable channels
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Secured, covered parking on site (BRL 15 per night)
Secured, covered valet parking on site (BRL 15 per night; includes in/out privileges)
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Alavanca de Ouro
Things to do
24-hour gym
TV in common areas
Family friendly
Free cot
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Wedding services
Business services
24-hour business centre
Computer station
Conference centre (2,153 square foot of space)
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
9 floors
Building
Built in 1986
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Hair dryer on request
Private bathroom
Towels
Entertainment
32-inch LCD TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Covered self parking fee: BRL 15.00 per night (in/out privileges)
Covered valet parking fee: BRL 15.00 per night (in/out privileges)
Pet fee: BRL 50.00 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: BRL 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Best Western Mato Grosso Palace
Best Western Mato Grosso Palace Cuiaba
Best Western Mato Grosso Palace Hotel
Best Western Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel
Mato Grosso Palace Cuiaba
Mato Grosso Palace
Mato Grosso Palace Hotel Cuiaba, Brazil
Mato Grosso Palace Hotel Hotel
Mato Grosso Palace Hotel Cuiaba
Mato Grosso Palace Hotel Hotel Cuiaba
Mato Grosso Palace Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 149 out of 328 reviews" "
10 - Excellent
149
Rating 8 - Good. 127 out of 328 reviews" "
8 - Good
127
Rating 6 - Okay. 38 out of 328 reviews" "
6 - Okay
38
Rating 4 - Poor. 8 out of 328 reviews" "
4 - Poor
8
Rating 2 - Terrible. 6 out of 328 reviews" "
2 - Terrible
6
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
John
15 Sept 2022
Liked: Staff & service
Disliked: Amenities
Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but below what I expected given the photos and price.
Bem localizado por nós. O Senhor Ricardo e seu pessoal eram muitos gentis e bom para ajudar. A Cida, a camareira, também muita boa. A comida era excelente junta a pessoal. Era limpo e gostamos muito.
Pastor Roberto
Poor breakfast without variety, unnatural fruit juices
Verified traveller
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveller
30 Jan 2019
Liked: Cleanliness
Verified traveller
Stayed 1 night in Sep 2017
6/10 Okay
Peter, Canada
30 Nov 2016
OK to stay for short time
The room was good, but the first thing we saw when opening the room door was a cochroche.
Dinner and service at the restaurant were disapointing, but breakfast was good.
Restaurant staff not very attentive and not very friendly.
No English speeking staff at the desk or in the restaurant.
Front desk staff friendly and helpfull, allowed us to store a suit case, which was not needed, at the hotel for a week.