Hotels near Crystal Mall

"The first unacceptable problem was that the property is NOT HANDICAPPED ACCESSIBLE!! The second issue was that the property listed many amenities on Expedia that DID NOT EXIST!! I specifically booked our stay for The Arcade,Gift Shop, vending machines,and expected the breakfast buffet to be like the pictures that were posted!! Not even close!! My advice from this experience is to call the property first before you book it!! Especially if you have children!!!"

"Great stay "

"The room was extremely clean upon our arrival. The stove and oven were very convenient, we were able to warm up leftovers and cook our own meals. The location is perfect for walks and it’s not too far from other popular stores. "

"You get what you pay for. This motel was the cheapest in the area for the weekend we needed. It was clean, mostly quiet and very convenient in location. However, if you need an actual kitchen, this was not it. There was a second sink but nothing else to allow cooking or any food prep."

"Affordable, clean room, and off street parking. Host was very pleasant. Great option if you're staying in the area. "

"It was nice the room came with a mini kitchen, however, there were no pots/pans/utensils available. The room was very clean though and shampoo/conditioner was available in the shower. "

"Breakfast ok, gym as well. "

"Smells funky but gets the job done :)"

"They cancelled my reservation and while they offered to rebook at a Hyatt for us I had to mar at least three phone calls to finally receive my rebooking reservation! I am extremely upset because I chose the hotel specifically for its location and I booked back in October of 2025! Then they cancel the two days before I am to arrive’ seriously! The lame excuse was technical issues which allowed for overbooking! I booked in October! Why did I get moved and then the other hotel was another half hour farther from my destination! I expect better from Springhill Suites! "