Exterior

Reviews of Willamette Pass Inn

2.5 out of 5
Willamette Pass Inn
19821 highway 58, Crescent, OR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

camille

Travelled with family
Liked: Staff & service, room comfort
Cute little place to stay by Odell lake or Willamette Pass ski area. Not much in the way of food nearby, but it was a cute, but plain, comfortable little cabin. There was wifi. Carpet was pretty stained and while we were there the furnace did not work until the repairman came, then in the morning our CO2 alarm went off, so we opened doors and windows to make sure we were safe.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cabin and kitchen
Stayed 1 night in Oct 2023
Response from Becca on 1 Dec 2023
We hope that you enjoyed your stay.

10/10 Excellent

Mary grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy
Stayed 1 night in Mar 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort
Wonderful getaway
Very comfortable, clean, well maintained, located in the beautiful Cascade mountains. If you are driving from Mt. Shasta to Eugene or Portland this is a scenic alternative to I-5. It is exactly the same number of miles and hours as I-5 (check google maps if you don't believe me) and is a beautiful drive. Willamette Pass Inn is a great stopover along the way.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never use Expedia again, I came to find that you charged me $100 a night more than I would have paid if I would’ve booked directly with the hotel
Stayed 1 night in Oct 2022

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Becca on 7 Sept 2022
Thank you. We are glad that you enjoyed your stay.

4/10 Poor

Antonia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice room with comfortable beds but no room service. Did not replace towels, clean up bathroom or make beds. Lady nice but said they do not offer that service because room has fireplace, kitchenette etc. much better if they offered basic room service.
Stayed 3 nights in Aug 2022
Response from Becca on 19 Aug 2022
I apologize for the inconvenience. We can offer room service upon request after speaking with the owner at no charge. We did provide replacement towels when requested.

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and staff. Clean and not far from our destination- Crater Lake.
Stayed 1 night in Aug 2022

8/10 Good

Gary, Washougal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose for us. 5 minutes from an event that we came to participate. Clean. Fridge, stove, etc.
Stayed 2 nights in Aug 2022

10/10 Excellent

David M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The somewhat rustic, mountaineer decor in the room was well matched. The desk worker was kind and helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Room comfort
Price removes future visits
I’ve stayed here many times in the past with good overall experience. I always appreciated the snack goodie basket in every room. In past years it was less than $150, it been a bit on the dated side for a while but not a major downside. My most recent stay cost $224 with taxes and the snack basket is no longer included! I understand inflation reaches everything eventually but the increase in price combined with the loss of the goodies (small perk) and wifi that only works when others are in bed makes this most recent visit my last.
Stayed 1 night in Aug 2022

8/10 Good

Debbie

Travelled with family and small children
It was avery pleasant place to stay! Us midwesterners were thrown off by no AC, but we survived!!😊 The staff were very kind and helpful. The area needs more places for breakfast and meals.
Stayed 2 nights in Aug 2022

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and very accommodating. The rooms were nice. They need updating but it was okay for one night. The only complaint was that it was very loud. If you are looking for a quite place - this is not it.
Stayed 1 night in Aug 2022

6/10 Okay

Sreeja

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
The place is in a good location. It has a coffee place and a restaurant nearby. All the furniture, carpet and the property itself looked like it was last cleaned 10 years back. Apart from the cleanliness (which is a huge deal travelling with a 2 year old) we did not have anything else to complain nor to be happy about.
Stayed 1 night in Jul 2022
Response from Becca on 17 Jul 2022
I do apologize that you felt this way. We do clean our rooms after each guest.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly roomy and comfortable.
Stayed 1 night in Jul 2022
Response from Becca on 17 Jul 2022
We are glad to hear that you enjoyed your stay.

8/10 Good

qihui

Travelled with partner
Liked: Amenities
Bathroom curtain is not very clean, pinkish mold on the bottom of curtain. I requested the room without pets, but the room I got was pet friendly, they didn’t explain it until I found it out second day night.
Stayed 2 nights in Jul 2022
Response from Becca on 6 Jul 2022
I apologize for not specifying that the Chalet was pet friendly. It was a comparable Chalet to the other one which unfortunately was not available due to repairs at the time.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are looking for a rustic get away, you will be just fine.
Stayed 2 nights in Jun 2022
Response from Becca on 7 Jul 2022
Thank you. We hope that you will stay with us again if you are in the area.

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay for a couple of guys fishing. Prompt attentive check in. They more than accommodated us with boat parking. Allowing us to bbq our dinner. Never bothered us but super friendly as well. We were tired hungry and ready to eat shower sleep and get up super early and do it again and they understood and accommodated perfectly Thanks Will go back for sure
Stayed 1 night in Jun 2022
Response from Becca on 27 Jun 2022
We are happy that you enjoyed your stay.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here many times and always enjoy our stays. The chalets are cozy and the rooms with a wood burning fireplace are great. Front desk is always friendly.
Stayed 2 nights in May 2022
Response from Becca on 15 Jun 2022
We are so glad to hear that you enjoyed your stay.

10/10 Excellent

Aakash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Becca on 15 Jun 2022
Thank you.

10/10 Excellent

Malarie, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wood burning stove was so nice! Love that they provide the wood for $5 if you use half the pile, $10 if you use the whole. Such a nice amenity. The lady who checked us in was friendly without being overly (we're from Philadelphia so we like anonymity), and she recommended the broasted checked next door and WOW are we hooked. Just a nice little place.
Stayed 1 night in May 2022
Response from Becca on 15 Jun 2022
We are so glad that you enjoyed your stay and the food at the local restaurant.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Fireplace in the room was nice.
Stayed 1 night in Apr 2022
Response from Becca on 13 Apr 2022
thank you for your review. We hope that you enjoyed your stay.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills, but super comfortable. Staffing was very friendly and accommodating. Super convenient for skiing.
Stayed 1 night in Feb 2022
Response from Becca on 7 Apr 2022
Thank you for the nice review.

8/10 Good

Lyubov

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Non
Stayed 1 night in Jan 2022
Response from Becca on 7 Apr 2022
Thank you for your review.