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Reviews of Westward Inn

2 out of 5
Westward Inn
725 US Highway 101 North, Crescent City, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1001 reviews" "
Rating 8 - Good. 349 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good for the price I paid
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in with a very pleasant woman who was patient with me locking my key in the room before I did anything else. Place is very clean. Nice basic room . I would definitely stay here again and would recommend it to others. Parking lot is well lit and area appears to be quite safe.
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean and friendly
Stayed 1 night in Apr 2024
Response from Front Desk on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Roxanne

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph, Hansville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located conveniently on the main road. Clean room and friendly staff
Stayed 1 night in Apr 2024
Response from Front Desk on 25 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yang Ming

Liked: Cleanliness, staff & service, property conditions & facilities
newly remodeled
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in town. We stayed here two consecutive weekends. It is older but the rooms were clean, staff friendly. Definitely will book here again.
Stayed 2 nights in Apr 2024
Response from Front Desk on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wase

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, staffs were very friendly and helpful and location was great, close by stores n fast food. Awesome stay, we’ll definitely book again!
Stayed 3 nights in Mar 2024
Response from Front Desk on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived to a fairly comfy motel. The toilet seat was not screwed on safely so we kept almost falling off. The sink floor was tile and my husband I both slipped several times. The next morning the roll of toilet paper ran out. Not a spare in the room or the front desk. The lady said she had ordered it but here is a box of tissue. Then I tripped on a cord to the TV. Wow what a shi-poo time. The beds were soft though.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfy and staff was extremely kund. Best for value in Crescent City
Stayed 1 night in Feb 2024
Response from Front Desk on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Priscilla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Liu

Travelled with group
Liked: Amenities
Nice place and the room is clean.
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Janae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was a little hard but bathroom was nice and used mini fridge
Stayed 1 night in Mar 2024
Response from Front Desk on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Matt, Surrey

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
I stayed at this place for a night on the way to San Francisco. It's old and not very clean.
Stayed 1 night in Mar 2024

4/10 Poor

Nathan

Stayed 1 night in Mar 2024

2/10 Terrible

Ernest

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to get moved out of our original room due to black mold on the bathroom ceiling and walls and dirt in the tub that looked like parts of the ceiling had fallen in. Walls are paper thin. Neighbours were 2 girls who giggled at everything and a guy with serious digestive issues -- guess how I know this! The girl on the front desk was very nice.

10/10 Excellent

Lyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and well cared for.
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from Front Desk on 5 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Business traveller
The manager was great. Daniel was helpful and friendly.
Stayed 1 night in Mar 2024
Response from Front Desk on 10 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Leesha

Stayed 1 night in Mar 2024
Response from Front Desk on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Mar 2024
Response from Front Desk on 8 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It's fine
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the staff and the room. Staff was friendly and the room was clean, quiet, good bed, big TV, great towels and roomy. The shower curtain just needs to be remounted in a better position. I will definitely stay here again on my visits here.
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lana

Liked: Amenities
Quick check in and polite staff.
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great staff.
Stayed 2 nights in Feb 2024
Response from Front Desk on 3 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Pragna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and they took care of all small details, not the newest of properties but you get value for money!! We prefer non smoking room, but we could smell smoke, we had to stay for a night so it didn’t matter much
Stayed 1 night in Feb 2024
Response from Front Desk on 29 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 4 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 3 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms. Friendly, helpful staff.
Stayed 1 night in Jan 2024
Response from Front Desk on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Front Desk on 20 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

T

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was okay besides the night clerk and no instructions of what to do if your checking in after 10pm. We got there at 10:15pm after already paying online. It took about 45 mins for the clerk to come out and then was very rude to us. Wont be staying here again.
Stayed 1 night in Jan 2024
Response from Front Desk on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jean

Travelled with partner
Liked: Staff & service
I booked a room here but never stayed. It was totally my fault, and it was a non- cancellation booking. But I texted them about my mistake as soon as I could, and they kindly allowed the cancellation. So I can't comment on the motel itself, but can assure you that the management and staff are excellent.
Response from Front Desk on 28 Jan 2024
Thanks for this review. We really appreciate your feedback!

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated.
Stayed 1 night in Dec 2023
Response from Front Desk on 26 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! I’d stay again!
Response from Front Desk on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 25 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Morris

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
- Heating on Auto, but the fan never stops. - The toilet is very dirty near the top ring. - A lot of chipping at the bottom of the bathtub, at first glance they look like bugs falling from the ceiling. - Red marks/stain on the bedding sheet (it could be just a red marker ink)
Stayed 1 night in Jan 2024

8/10 Good

brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rosemary

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Front Desk on 11 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Fermin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angie

Stayed 2 nights in Dec 2023
Response from Front Desk on 4 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough
It was a nice room. Check in clerk was friendly and professional. The room was clean. A typical Super 8 like room. Nice to have microwave and fridge. They have a grab and go breakfast that starts at 7am. We left before that.
Stayed 1 night in Dec 2023
Response from Front Desk on 28 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deniece

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and very quiet. Would definitely stay here again if I’m back to the area.
Stayed 1 night in Dec 2023
Response from Front Desk on 28 Dec 2023
Thanks for staying with us. We appreciate your feedback!