Premium bedding, desk, blackout curtains, iron/ironing board

Reviews of Quality Inn & Suites Crescent City Redwood Coast

2.5 out of 5
Quality Inn & Suites Crescent City Redwood Coast
100 Walton St, Crescent City, CA

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 265 reviews" "
Rating 8 - Good. 79 out of 265 reviews" "
Rating 6 - Okay. 56 out of 265 reviews" "
Rating 4 - Poor. 30 out of 265 reviews" "
Rating 2 - Terrible. 27 out of 265 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Scott on 22 Apr 2024
Hello Trina, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Kelly

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
It was clean, old but clean.
Stayed 1 night in Apr 2024
Response from Scott on 17 Apr 2024
Hello Kelly & Catherine, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Elizabeth, Battle Ground

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although you can tell it’s an older property, the room smelled and felt clean and the staff was very friendly and helpful. The big screen tv in the room was a pleasant surprise as most hotels have much smaller screens. This was a nice place to lay our heads for the night before heading out to the Redwoods. The continental breakfast was what one would expect-the waffle was good, was the biscuit even real? Was the egg actually an egg?
Stayed 1 night in Apr 2024
Response from Scott on 15 Apr 2024
Hello Elizabeth, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, good breakfast, nice quiet grounds, well lit parking in front.
Stayed 1 night in Apr 2024
Response from Scott on 11 Apr 2024
Hello Lynne, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Nazareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very nice!
Stayed 2 nights in Mar 2024
Response from Scott on 1 Apr 2024
Dear Nazareth,Thank you for your feedback! We're thrilled to hear that you received awesome service during your stay with us. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We're always here to ensure your stay is as enjoyable as possible. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!Best regards, ScottQuality Inn & Suites, Redwoods Coast

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Scott on 28 Mar 2024
Hello Carlos, On behalf of our entire team, I would like to apologize for failing to meet or exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer the best experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards, Scott

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Scott on 26 Mar 2024
Dear Megan,Thank you for your feedback! We're thrilled to hear that you received awesome service during your stay with us. Providing exceptional service to our guests is our top priority, and we're delighted that we could meet your expectations.If there's anything else we can do to enhance your experience or if you have any suggestions for improvement, please don't hesitate to let us know. We're always here to ensure your stay is as enjoyable as possible.Thank you for choosing our hotel, and we look forward to welcoming you back again soon.Best regards,ScottQuality Inn & Suites Redwoods Coast

8/10 Good

Colby, Medford

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Fair price, good proximity to the harbor (eats), staff was great but small thing–no chairs on the ocean view patio and the sliding glass door was a team lift to open. Breakfast had decent options which was nice.
Stayed 2 nights in Mar 2024
Response from Jon Tuscher, Quality Inn Team member on 10 Mar 2024
Thank you for your review Colby. Our guests comfort and happiness is the most important thing to us. Your concerns will be put into action so your next stay with us will be even more enjoyable.

10/10 Excellent

Amy

Nice size room. Clean and comfortable bed. Big tv and quiet motel.
Stayed 1 night in Feb 2024
Response from Scott on 1 Mar 2024
Hello Amy, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Scott on 4 Mar 2024
Hello Thomas, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

8/10 Good

R.

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Scott on 23 Feb 2024
Hello R, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

8/10 Good

John

Stayed 3 nights in Jan 2024
Response from Scott on 29 Jan 2024
Hello John,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Scott

10/10 Excellent

Amy

Business traveller
Nice team member who checked us in. Gave nice dining suggestions. Room is very comfortable. Nice to have laminate flooring. Bed is very firm and comfortable.
Stayed 1 night in Jan 2024
Response from Scott on 26 Jan 2024
Hello Scott, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Chenghao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Scott on 9 Jan 2024
Hello Chenghao, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Brooke

Stayed 2 nights in Dec 2023
Response from Scott on 8 Jan 2024
Hello Brooke, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Monica

Liked: Staff & service
Disliked: Property conditions & facilities
No frills
Don't expect any frills, you'll get a made bed (a Lumpy one but a bed) and some clean towels. Period. All around good for a quick one night stop on the road. Night clerk is a flipping riot, funniest guy we've ever met while traveling! Super great service from him!
Stayed 1 night in Dec 2023
Response from Scott on 1 Jan 2024
Hello Monica, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Gorden

Stayed 1 night in Dec 2023
Response from Scott on 1 Jan 2024
Hello Gorden, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott on 1 Jan 2024
Hello Richard, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Scott on 22 Dec 2023
Dear Ian, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

2/10 Terrible

So Gu

Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible for my car to have been dropped from the ground because you have installed any danger mark in case of non-fence. Besides, the internet had never worked anywhere in the hotel. I had very bad experience because I was stopped during sending m important message. I spent one night because of mal-function of the internet and I told the manager of the hotel. But, I think the hotel may have charged two nights even if the guy said that they charged one night. Please refund me the bad accommodation.
Stayed 2 nights in Dec 2023
Response from Scott on 20 Dec 2023
Hello So Gu, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Scott

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean
Stayed 1 night in Dec 2023
Response from Scott on 15 Dec 2023
Hello James, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Scott on 13 Dec 2023
Hello Ed, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Tracie

Liked: Cleanliness, staff & service
The room is similar to the pictures however, the furniture is very cheap and dinged up. The slider door did not lock, but we were on the second floor. The heater was very stinky so we were not able to use it and it was loud extremely old probably original, they did a superficial remodel which makes it look good in the pictures, but it is still a very old hotel. Overall it was clean and the bedding was comfortable. I would not stay again, but may be suitable for others expectations.
Stayed 2 nights in Dec 2023
Response from Scott on 11 Dec 2023
Hello Tracie, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Steve

Stayed 1 night in Nov 2023
Response from Scott on 5 Dec 2023
Hello Steve, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

TOMOYA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Scott on 27 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

2/10 Terrible

Nidal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an over Haul
Stayed 1 night in Nov 2023
Response from Scott on 23 Nov 2023
Hello Nidal, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. On behalf of our entire staff we apologize for you the experience you had. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Regards, Scott

8/10 Good

Sharon

The staff that was the most helpful was Breanna (I think that is her name). She is a lovely Black lady who closed a window that was to difficult for me, helped me move some heavy luggage on checkout. She was so kind and pleasant I will think fond of her for the rest of my life. Regards and best wishes to this fine employee. Sharon Kaufman
Stayed 1 night in Nov 2023
Response from Scott on 23 Nov 2023
Hello Sharon, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, decent for the price.
Stayed 1 night in Nov 2023
Response from Jon Tuscher on 20 Nov 2023
Thank you for staying with us Shauna. We appreciate your feedback. Our guests feedback means the world to us. If there is anything we can do to make your say more enjoyable, please let us know.

6/10 Okay

Linda

Stayed 1 night in Nov 2023
Response from Scott on 8 Dec 2023
Hello Linda, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking and quite
Stayed 1 night in Nov 2023
Response from Scott on 10 Nov 2023
Hello Rafael, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

6/10 Okay

Ellen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property has been rehabbed but still needs work. Breakfast food that was supposed to be hot was icy cold 30 minutes after dining area opened. Room was very clean. Personnel were pleasant and responsive. Online Photos make this property look more attractive than it is. It doesn’t yet measure up to usual standards.
Stayed 1 night in Oct 2023
Response from Scott on 2 Nov 2023
Hello Ellen, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but great stay
The service was wonderful. It is an older hotel, but a newer, comrfortable bed, good TV and a great value with a good view.
Stayed 1 night in Oct 2023
Response from Scott on 1 Nov 2023
Hello Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Manjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Scott on 24 Oct 2023
Hello Manjit, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very inviting and courteous
Stayed 1 night in Oct 2023
Response from Scott on 16 Oct 2023
Hello Jodi, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

6/10 Okay

Lee

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Scott on 12 Oct 2023
Hello Lee, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was broken, shower curtains were coming off the walls. Some type of hardwood floors, no carpets. Did not meet the mininun expectations of a choice hotel.
Stayed 1 night in Sep 2023
Response from Scott on 9 Oct 2023
Hello Paul, Thank you for review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide the best experience. We hope that choose Choice Hotels for your next travel stay needs. Regards, Scott

8/10 Good

Debra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room looked clean but if you looked around, the floor was not cleaned and the grout in the bathroom areas was really dirty. Not appealing.
Stayed 2 nights in Sep 2023
Response from Scott on 26 Sept 2023
Hello Debra, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

8/10 Good

Floresita

Stayed 1 night in Sep 2023
Response from Scott on 16 Oct 2023
Hello Floresita, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

10/10 Excellent

Karen

Stayed 1 night in Sep 2023
Response from Scott on 16 Oct 2023
Hello Karen, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't the Hilton but we enjoyed our stay. It was clean and safe and staff very friendly.
Stayed 1 night in Sep 2023
Response from Scott on 22 Sept 2023
Hello George, Thank you for you review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide the best experience.We hope that you choose Choice Hotels again for your next travel stay needs. Hope to see you again.Regards,Scott

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet inside courtyard. No traffic noises.
Stayed 1 night in Sep 2023
Response from Scott on 20 Sept 2023
Hello Virginia, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide the best experience. We hope that you choose Choice Hotels for your next travel stay needs. Regards, Scott

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shore, helpful staff, nice room, comfortable beds, good dining choices nearby. Pretty much everything a traveler looks for in a motel.
Stayed 2 nights in Sep 2023
Response from Scott on 20 Sept 2023
Hello Bob, Thank you for your review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide to best experience. Regards, Scott

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
The hotel was good but Crescent City a little sketch.
Stayed 1 night in Sep 2023
Response from Scott on 12 Sept 2023
Hello Jason, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

8/10 Good

Ziqiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Scott on 11 Sept 2023
Hello Ziqiang, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive your feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Scott

4/10 Poor

Ralph

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Scott on 11 Sept 2023
Hello Ralph, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. On behalf of our entire staff we apologize for you the experience you had. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Regards, Scott

6/10 Okay

Rick

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very dated, front door of room did not fit well and had gaps at the bottom and sides, I'm glad I was armed. At the price I payed I expected something better, did not reflect the posted pictures.
Stayed 1 night in Sep 2023
Response from Scott on 7 Sept 2023
Hello Rick, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. On behalf of our entire staff we apologize for you the experience you had. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Regards, Scott

8/10 Good

Monica

Travelled with family
Disliked: Property conditions & facilities, room comfort
It’s okay
Hotel needs updating, hotel rooms are patch not professional remodel, sink on bathroom is very low
Stayed 2 nights in Sep 2023
Response from Scott on 5 Sept 2023
Hello Monica, Thank you for review of our hotel. We appreciate feedback from our guests about their stay here with us. Our staff aims to please all of our guests and strives to provide the best experience for everyone. we hope that you choose Choice Hotels for your next travel stay needs. Regards, Scott

2/10 Terrible

Sharon P

Nobody was there. The doors locked and not a single car in the parking lot! Why did you let me book a property that had been closed for 2 days? I could have booked elsewhere. It really ruined things for me.
Stayed 1 night in Aug 2023
Response from Scott on 31 Aug 2023
Hello Sharon, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. On behalf of our entire staff we apologize for you the experience you had. We did have a city wide power outage for a week due to a nearby local fire. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Regards, Scott

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Great size, clean bathroom, comfortable beds, and quiet surroundings. Staff were incredibly nice and accommodating. Gave us great tips for our drive into the national/state parks. Would absolutely recommend to anyone stopping in crescent city.
Response from Scott on 24 Aug 2023
Hello Aaron, Thank you for your review of our hotel. Our staff aims to please all of our guests and strives to provide the best experience possible. We hope that you choose Choice Hotels for your next travel needs. Regards,Scott

2/10 Terrible

Brendan

Stayed 1 night in Aug 2023
Response from Scott on 11 Sept 2023
Hello Brendan, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Crescent City Redwood Coast. On behalf of our entire staff we apologize for you the experience you had. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Regards, Scott