Hotel Royal

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Majestic mountain escape with gourmet dining

Surrounded by majestic mountains, this luxurious family-friendly retreat features elegant architecture and lush gardens. Enjoy the indoor pool, on-site spa, and gourmet dining at two exquisite restaurants.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, Balcony, Mountain View

A bedroom with a wooden headboard, a bed with white and pink pillows, a bedside table with a lamp, a chair, and a small table with a book.

Deluxe Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room, Mountain View (North)

A cozy hotel room with a large bed, a wooden headboard, two bedside tables with lamps, a chair, and a desk with a lamp.

Standard Double Room, Mountain View (North)

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Mountain View

A hotel room with a bed, a desk, a chair, a small table, and a view of mountains through the window.

Superior Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View

A hotel room with a large bed, two bedside lamps, a television, and a wooden ceiling.

Junior Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Royal Suite, Balcony, Mountain View

A spacious bedroom with a large bed, a television, and a balcony with a mountain view.

Royal Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Suite, Balcony, Mountain View

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, and a flat-screen TV.

Suite, Balcony, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Crans-Montana, Hotel Royal is in a rural area and in the mountains. Wine Museum and Lötschental Valley are cultural highlights, and some of the area's landmarks include The Wine Museum and Tourbillon Chateau. Travelling with kids? Consider Happyland Amusement Park and François-Xavier Bagnoud Observatory. Take in the nearby slopes with skiing lessons and a ski area, or try out other outdoor activities such as sledging and ice skating. Visit our Crans-Montana travel guide
Map
L' Ehanoun 10, Chermignon, Crans-Montana, VS, 3963

What's nearby

  • Crans-Cry d'Er Gondola
    3 min walk - 0.3 km
  • Rue du Prado
    5 min walk - 0.4 km
  • Golf Club Crans-sur-Sierre
    8 min walk - 0.7 km
  • Casino de Crans-Montana
    13 min walk - 1.1 km
  • Montana - Cry d'Er Gondola
    14 min walk - 1.2 km

Getting around

  • Randogne Montana Station
    4 min drive
  • Geneva International Airport (GVA)
    118 min drive

Restaurants

  • Café Bar 1900
    3 min walk
  • Restaurant Molino
    4 min walk
  • Hôtel de L'Etrier
    11 min walk
  • Taillens
    5 min walk
  • Mosaic
    14 min walk

About this property

Hotel Royal

  • Luxury family-friendly hotel in the mountains
  • A free breakfast buffet, a golf course and a terrace are just a few of the amenities provided at Hotel Royal. Adventurous travellers may like the cycling and archery at this hotel. Treat yourself to a body treatment, a manicure/pedicure or a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An indoor pool, along with sunloungers
    • A free local area shuttle, bike hire and self-parking (surcharge)
    • Babysitting (surcharge), a front desk safe and concierge services
    • Luggage storage, meeting rooms and multilingual staff
  • Room features
  • All 50 rooms feature comforts such as premium bedding and bathrobes, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, baths or showers and free toiletries
    • 40-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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9.0 out of 10, Wonderful, 120 reviews
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Frequently asked questions

Does Hotel Royal have a pool?

Yes, this property has an indoor pool.

Is Hotel Royal pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per accommodation, per night.

How much is parking at Hotel Royal?

Self-parking is available for CHF 15 per day.

What time is check-in at Hotel Royal?

Check-in start time: 3 PM; check-in end time: 4 AM.

What time is check-out at Hotel Royal?

Checkout is at noon.

Does Hotel Royal provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Royal located?

This family-friendly Crans-Montana hotel is located in the mountains, within a 10-minute walk of Rue du Prado, Crans-Cry d'Er Gondola and Golf Club Crans-sur-Sierre. Lac d'Ycoor and Casino de Crans-Montana are also within 15 minutes. Randogne Montana Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Royal Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 114 reviews
Rating 8 - Good. 20 out of 114 reviews
Rating 6 - Okay. 9 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff great location incredible views
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with fantastic views
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but lacking on the 5* experience side of things. Older style hotel with well maintained rooms, but the tub/shower setup is terribly cramped and dangerous for showering in. Nice rustic, chic rooms without AC. This is only a concern during the day during heat waves, but still should be noted. I would recommend this hotel to elderly folks who are into old school hotel setups, but not for the younger, sophisticated traveler. The hotel location is also at one side of town, and is a 20min walk into town for dining and shopping.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent service, excellent location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location and services for ski trip
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and exceptionally helpful staff. The shuttle service around the resort was fabulous. Room was as very comfortable with a lot of useful storage. The only downside is that the spa area and pool were a little small and tired with nowhere to really lounge by the pool. The rest of the amenities overwhelmingly made up for that aspect. Will certainly return!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Beautiful hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always 3rd time there
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski rental attached, driver to the gondolas every morning, driver to the funicular when leaving town
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice mountain hotel

Very nice room and good services. I like that the rooms and hotel in general have a true mountain vibe, not as impersonal as many hotels.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly & very helpful great locatiuon

Excellent & comfortable enjoyable warm clean tidy
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and all staff is super friendly , which makes the difference . Suite was spacious aient a lovely view. Some areas would benefit some modernisation/ upgrading but overall a lovely stay
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at this hotel beautiful town room very. Special
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadmissible your cooperation

I want my comprovatif of my payment because you can’t take money of my account and don’t take me the additional essue
Stayed 4 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Wonderful hotel but front desk staff could be a bit more attentive. I left my only warm jacket and called about two hoted after check out while still not to far and asked the front desk to check the room for my jacket. They said it was not turned in and would check and call of they find it. FIVE DAYS LATER they call to day they found it in the room. By that time i purchased a new jacket since I didn’t hear back. Now they want my credit card to send it to me. This is not what a expected form a five star hotel. Truly disspointed.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si sta molto bene e il petsonale è gentilissimo!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een uitstekend verblijf.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
muito bom. Quarto ótimo e equipe fantástica
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, room comfort

Fantastisk beliggenhed!

Hotellet har en fantastisk beliggenhed!
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Veldig slitent hotell, absolutt ikke 5-stjerner verdig
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel au petit soin! Très bel hôtel.
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Déçu de mon séjour

Très déçu de mon séjour . Client habitué de cet hôtel , j’ai pris une chambre côté nord . Nous étions au 4ème étage et avons dû prendre les escaliers (porter la valise) car l’ascenseur était en panne . Le spa n’est pas digne d’un 5 étoiles ! Piscine eau froide .. jacuzzi eau froide .. hammam froid ! Pire pas de machine à café dans la chambre . Habitué des hôtels dans cette station suis vraiment déçu de mon séjour et du rapport qualité/prix
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Royal

Uitstekend verblijf!
Stayed 14 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Feb 2024