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Reviews of Long Beach Hotel

4.5 out of 5
Long Beach Hotel
14, Kalatoli Road, Hotel Motel Zone, Cox's Bazar

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 5 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mickey, Queens Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent hotel. All employees are good behavior and more
Stayed 3 nights in Sep 2023

8/10 Good

Saibal

Stayed 2 nights in Jun 2023

10/10 Excellent

Dipankar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent host, very caring and accommodating. The hotel overall is great at the cost charged. Food was enjoyable and serving are big. Overall very high rating from my side
Stayed 2 nights in May 2023

8/10 Good

Tobias

Stayed 2 nights in Mar 2023

8/10 Good

Monstarlab

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away.
Huge room, clean and comfortable with friendly, helpful staff.
Stayed 2 nights in Aug 2022

8/10 Good

Abu yousuf muhammad nurul

Stayed 3 nights in May 2022

8/10 Good

Shahriar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Mohammad Rana Iftekhar

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021

10/10 Excellent

Andrew, London, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, well maintained, spotlessly clean, European style rooms and modern bathrooms (without going overboard with extra frills). Hotel has good amenities, although the pool is nothing more than a splash pool for the kids. Dinner buffet is really good. Staff are very friendly, professional and helpful. The hotel is located on the main road, but rooms at the back are quiet. Beach is a short (and cheap) rickshaw ride away. Overall it's hard to fault the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Fawaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay lot's of places around
Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2020

2/10 Terrible

SarwarHusain, New York

Travelled with family
Disliked: Amenities, property conditions & facilities
They are not 5 star, not even 3 star. Everything was disappointing other then their Breakfas. Room was not made properl, no hand soap in the bathroom, floor was not clean, only one toothbrush, paste, and sandals were given in a room for two. In yhe toilet Toilet-Paper was not enoug. When i called the front office they told me to call Housekeeping and make my room!!!!"
Stayed 1 night in Feb 2020
Response from SH on 25 Feb 2020
Dear Guest, Thank you for staying with us. We appreciate your time and feedback. We are sorry that you had a bad experience. However, we management team has discussed your feedback and also shared it with our team members so that we can improve our service and standard. Again many thanks for your feedback. Best regards, Sales Manager Edit Remove

10/10 Excellent

Alistar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & friendly staff. Free Airport transfer. Very close to eateries like KFC, Pizza Hut, Salt Bistro..etc.
Stayed 1 night in Feb 2020
Response from SH on 25 Feb 2020
Dear Guest, Thank you for staying with us. We appreciate your time and feedback. We look forward to your next visit. Best regards, Sales Manager

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service
Good location and friendly staff but I think the hotel would benefit from an upgrade, particularly the shower as the water heater seems to be small and local to each bathroom. If you plan to have a bit longer shower, then you are in for a cold shower.
Stayed 3 nights in Jan 2020
Response from SH on 25 Feb 2020
Dear Guest, Thank you for staying with us. We appreciate your time and feedback. We management team has discussed your comments and at the same time, we have planned to improve our service and amenities further. Again many thanks for your comments. We look forward to your next visit. Best regards, Sales Manager

10/10 Excellent

Ziaul Alam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat stay
great stay well recommended
Stayed 2 nights in Jan 2020
Response from Sarowar Hasan, Manager, Sales & Marketing on 25 Jan 2020
Thank you for your kind feedback, indeed. We can't wait to see you with us again. Stay fine! Regards,

6/10 Okay

Doreen

Business traveller
Stayed 2 nights in Dec 2019
Response from SM on 25 Jan 2020
Thank you for staying with us. We appreciate your feedback and look forward to your next visit. Regards,

8/10 Good

Rahul, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Few things can be improve. I was missing blow dryer in the bathroom. Over all great stay
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Roky, Dhaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good but not best service.. They don't fulfill any special requests like put some flower in room... The switches and bathroom tools seems old and not working properly..
Stayed 2 nights in Nov 2019

10/10 Excellent

Ziaul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Sachie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Excellence" can be improved
Cleanliness was first class, which made me extremely happy and comfortable. In the swimming pool area including sauna and steam baths, there was no shower, I think. I could not enjoy sauna as much as I wanted because I could not cool myself down with cold water. Also, there was no room to change clothes. Since it was only me who wanted to use the sauna at that time, I put off and on my clothes inside the sauna. In the hotel room there was a kind of notice/advertisement saying something like, "20% discount for all room service menu", but there was no "menu" anywhere. I had to call the room service asking for a food menu to take my dinner. Then a restaurant menu was brought in. However, in other hotels there is a list of food that can be delivered as part of their room service. I also want to add here that the "20% discount" was not applied to my dinner bill though it was ordered as room service. The hotel has wonderful facilities and there should be a leaflet in the guest room summarizing them with locations and details on how to use them including fees. After making the hotel booking, I called the hotel to inquire whether the hotel provides or rents swimming costume to hotel guests. The answer was "Yes", but in fact there was no such service. Overall, it was a nice stay and I enjoyed very much. If only the hotel management may learn more how to run the hotel to maximize the satisfaction of guests as Long Beach Hotel has many excellent facilities!
Stayed 1 night in Oct 2019

2/10 Terrible

Aunik

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff,really feel at home. Free airport transfer.
Stayed 1 night in Sep 2019

8/10 Good

Ashraful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Kelly, Minneapolis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice and comfortable work reprieve during my stay.
Stayed 2 nights in Sep 2019

8/10 Good

Zubayer M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Raunak

Liked: Cleanliness, staff & service
Enjoyed my stay at Long Beach
Great location, great breakfast
Stayed 4 nights in Jul 2019

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long on value
Long Beach is the best high(ish) end hotel value in CXB. It blows away the nearby located and similarly priced Hotel the Cox Today (actual name). Long Beach has recently gone through a remodel and all the amenities were very nice. It’s breakfast is excellent, with an expansive spread of Bangladeshi and continental fare, as well as a made-to-order egg station. (Unfortunately no real coffee, only mix). It has a small gym and a moderately sized pool. The rooms have an extra nook with desk. Only minus was the bathroom did smell of sewage (I had stayed there previously in a different room and did not have the smell problem)
Stayed 1 night in Apr 2019
Response from Osama Bin Sayed on 20 Jun 2019
Dear Sir/Ma'm Greetings from Long Beach Hotel!!! We would like to take this opportunity to thank you for your valuable feedback. We are glad to know that you had a very comfortable stay with us. Your detail description of our services, food and property will surely provide a clear overview for the upcoming guests while choosing our hotel in Cox's Bazar. We at Long Beach Hotel, focus strongly on customer satisfaction and are glad that we could live up to your expectations. Once again thank you and we are looking forward to serving you again in near future. Regards Osama Bin Sayed

8/10 Good

Jan, GDYNIA, POLAND

Liked: Cleanliness, staff & service
Nice place for short stay, near airport, good food,
Stayed 1 night in Nov 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The location is excellent as you can walk to the beach in less than 10 minutes. The staff are kind and the hotel is fairly nice.
Stayed 1 night in Sep 2018

8/10 Good

Errol

Generally good. Staff attentive and polite. Room servicing was rather late. Front desk personnel did not have any tourist information.
Stayed 8 nights in Aug 2018

10/10 Excellent

Ahmed, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Nothing negative about this hotel. The pool was very nice.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, nice staff, good facilities Good Hotel, nice staff, good facilities
Stayed 3 nights in Dec 2017

2/10 Terrible

nasir, Bangladesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
Hotel is not so good condition. Service very bad. What hotel promise never give. Room tv very is 19" not 32".
Stayed 3 nights in Sep 2017

10/10 Excellent

Salauddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience
I really like the hotel. It was nice and clean. The staff were friendly.
Stayed 2 nights in Jul 2017

6/10 Okay

Pandora

Liked: Cleanliness, staff & service, room comfort
Easy access to a teakettle and an iron would have made my stay perfect. The front desk staff was helpful.

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Convenient Hotel in cheap price!
Hotel was good but their some service need to be update like TV, they use old small Display LCD TV but now maximum hotels are using LED big Screen TV. Very noise sound came from swimming pool music cafe. So hotel authority must change it asap.

10/10 Excellent

Sm Towfique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good looking hotel in cox's bazar. all stuff are very friendly

10/10 Excellent

Sm Towfique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
That was my amazing trip Because of hotels.com's Reservations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly nice hotel on main strip in Cox's Bazaar.
Even though Hotels.com messed up our booking and they phone representative could not speak understandable English, the Bangladeshi Management and staff were very helpful. In fact everyone in the Bangladeshi hotel spoke better English that the Hotels.com representative. Very nice stay and staff were excellent.

8/10 Good

steve, Arbroath Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Set up more for the locals, but had a great time. Food was great, No bar, but was offered beer with meal.

10/10 Excellent

Steve, Ridgecrest, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Nice Hotel and Staff
The Long Beach Hotel is exceedingly nice and has an excellent staff. We stayed at the hotel for four days and thoroughly enjoyed our stay. Our interactions with the hotel staff were always very pleasant and the staff continually did everything they could to make us feel comfortable and respond to any of our requests. A few examples would be when the security guard out front assisted in taking photos of us with local citizens, how the people working at reception provided outstanding assistance about visiting sites in town, the attentiveness of restaurant personnel and right up to the hotel manager going out to the street with us to assure our tom tom driver got the right directions. I want to highly commend how well the hotel employees perform their jobs. The hotel itself was outstanding. It was very clean and well maintained. We enjoyed both the hotel restaurant and the cafe which were very relaxing and comfortable with a good selection of food options. My stay at this hotel was better than any other I have ever experienced.
Hotel manager poised with us after assuring tom tom driver had right directions to the site we wanted to visit.
Long Beach Hotel security guard volunteered to take this photo of us posing for a selfie with local Cox's Bazar citizens.
Long Beach Hotel waiters were always extremely attentive.
Long Beach Hotel security guards were always pleasant and friendly. Here one of the guards showed me how the front entrance security gate worked.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

JAE HYUN

Business traveller
Stayed 2 nights in Jan 2020
Response from SM on 25 Jan 2020
Thank you for staying with us. We appreciate your feedback. Regards,

10/10 Excellent

inchan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice Breakfast. Ans nice price.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel trop vétuste . Humidité sur les murs. Staff pas tres agréable
Stayed 2 nights in Sep 2019

10/10 Excellent

北海道のおじさん, 札幌市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
町のメインストリートに面した広い客室のホテル
インターネットの接続がよくないこと，メインストリートに面しているためにクラクションの音や通行人の声が気になるが，広い客室と価格を考えれば，非常にお勧めのホテルであると思います。
Stayed 1 night in Nov 2017