"We had a lovely weekend at the Heritage, it was our 2nd year anniversary, the staff were all so friendly, in particular a blonde manager of Seven Bar, I think her name is Kate but I can't be sure. She went out of her way to look after us and all customers on the two nights we were there, she was a credit to your hotel. The Blooms bar was a nice unexpected surprise. The only unfortunate critique I would have to advise on, was the bathroom and pool surfaces, although signs in places they are very slippy, I slipped coming out of the pool and room bathroom (even with flipflops) thankfully I didn't fall or hurt myself, but I would urge older people to be aware of this when staying.
The breakfast was lovely on the Monday morning, however, Tuesday morning seemed to be a different chef and both meals were extremely salty which we didn't finish and was a little disappointing on the last day..
Overall we had a lovely cosy stay, we enjoyed the comfort, relaxation and the friendly staff."
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