1 bedroom, premium bedding, pillow-top beds, individually decorated

Reviews of The Iron Horse Inn

3.5 out of 5
The Iron Horse Inn
1034 N Main St., Cottonwood, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 708 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 42 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but well thought out and comfortable. Wish i could have stayed longer
Stayed 1 night in May 2024
Response from Denise on 10 May 2024
Tracy, thank you for your feedback we really appreciate it and hope to see you again in the future. Be well.

10/10 Excellent

JOHN, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m in cottonwood a night or two every month this is a super clean nice place where I can walk to all the entertainment on main at a really fair price… if it’s available when I’m booking it’s my first choice
Stayed 1 night in May 2024
Response from Denise on 9 May 2024
Thank you, John we loved having you as our guest and hope to see you again! Be well.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Denise on 9 May 2024
Thank you, Andrew we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating desk. The courtyard was nice, clean and secluded from all the adjacent downtown hubbub.
Stayed 2 nights in Apr 2024
Response from Denise on 3 May 2024
Thank you, Alan, we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Sallyanne, Sedona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the little courtyard and great location
Stayed 1 night in Apr 2024
Response from Denise on 3 May 2024
Thank you, Sallyanne, we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Denise on 3 May 2024
Thank you for your feedback, Chris, we hope to see you again, Be well.

10/10 Excellent

Miriam

Great stay!
Stayed 2 nights in Apr 2024
Response from Denise on 30 Apr 2024
Thank you we are pleased you enjoyed your stay, and we hope to see you again! Be well.

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we visit Cottonwood and we never have a bad experience. Very friendly staff and always accommodating. Cozy, clean and convenient!
Stayed 3 nights in Apr 2024
Response from Denise on 30 Apr 2024
Tanya, thank you for your kind feedback we appreciate it and hope to see you again! Be well.

10/10 Excellent

Bree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman working the front desk was delightful. I didn't catch her name sadly, but she was very pleasant. From was small, but expected and plenty for my friend and I. Lovely courtyard to enjoy early morning coffee and a smoke. Will come again.
Stayed 1 night in Apr 2024
Response from Denise on 28 Apr 2024
Thank you, Bree we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here. Great location because it is very walkable.
Stayed 1 night in Apr 2024
Response from Denise on 26 Apr 2024
Thank you for your feedback we appreciate it and hope to see you again! Be well.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Denise on 26 Apr 2024
Thank you, Lori, for your feedback and we hope to see you again. Be well.

6/10 Okay

Italia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bed was leaning which made it difficult to sleep. A very very small space but cute!
Stayed 1 night in Apr 2024
Response from Denise on 25 Apr 2024
Thank you! Be well.

8/10 Good

Scot

Travelled with partner
Liked: Property conditions & facilities
Amazing location, great staff, love the coffee room! Only thing keeping me from giving it a 5 is the in room ac is super loud
Stayed 1 night in Apr 2024
Response from Denise on 22 Apr 2024
Thank you for your feedback, Scot, we do hope to see you again. Be well.

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay.
Stayed 2 nights in Apr 2024
Response from Denise on 21 Apr 2024
Thank you for your feedback, Gayle, we appreciate it and hope to see you again!

6/10 Okay

Rosemary

Liked: Cleanliness, property conditions & facilities
The history of the hotel is quaint. Great location. The room is very, very small, smaller than I thought. The steep stairs to the second level could be problematic if you have issues with knees, hips etc. and especially so if you have heavy luggage. A pleasant stay.
Stayed 1 night in Apr 2024
Response from Denise on 18 Apr 2024
Thank you, Rosemary we appreciate your feedback. We hope you enjoyed your time in Cottonwood. Be well.

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying, I cant imagine wanting to stay at another hotel in Cottonwood other than this property. Such a great experience. Will absolutely be back.
Stayed 1 night in Apr 2024
Response from Denise on 15 Apr 2024
Thank you, Steven we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Denise on 12 Apr 2024
Thank you for your feedback, Joseph, we really appreciate it and we hope to see you again! Be well.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very convenient to wine tasting rooms.
Stayed 1 night in Apr 2024
Response from Denise on 9 Apr 2024
Thank you for your feedback we appreciate it and hope to see you again! Be well.

6/10 Okay

April

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Denise on 4 Apr 2024
Thank you for your feedback April. Be well.

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very easy check into a cute little travelodge, the rooms aren't very big but they're adequate and contain everything you need for stay. The room was very clean and it's a cute little town to visit.
Stayed 1 night in Apr 2024
Response from Denise on 4 Apr 2024
Thank you, Peter, for your feedback! We appreciate you, and hope you come see us again! Be well.

10/10 Excellent

Jacob

Travelled with partner
Liked: Amenities
Extremely clean room, lots of shops and places to eat within 3 blocks of the hotel.
Stayed 2 nights in Mar 2024
Response from Denise on 31 Mar 2024
Thank you for your feedback Jacob! We appreciate it and hope to see you again! Be well.

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was right in the middle of town. Very clean and cute.
Stayed 1 night in Mar 2024
Response from Denise on 28 Mar 2024
Thank you for your feedback, Laura, we hope to see you again! Be well.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely check-in experience! The place is absolutely wonderful, comfortable, clean! Side note - the parking is in an alley in the back and not marked so when you see a place that looks like the back of a strips mall, you’re in the right place. 😄. Overall amazing experience.
Stayed 1 night in Mar 2024
Response from Denise on 26 Mar 2024
Thank you, Angela it was our pleasure, having you as our guest and we hope to see you again! Be well.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at the Iron Horse Inn. I feel comfortable, safe and relaxed. I recommend this location to anyone visiting the area. I continue to book nights when I am in town.
Stayed 1 night in Mar 2024
Response from Denise on 26 Mar 2024
Thank you for your feedback we appreciate you! hope to see you again. Be well.

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities
Small, quiet and quaint
Stayed 1 night in Mar 2024
Response from Denise on 22 Mar 2024
Thank you for your feedback, Chris, we appreciate you and hope to see you again! Be well.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great parking. Great Bed
Stayed 1 night in Mar 2024
Response from Denise on 21 Mar 2024
Thank you for your feedback we appreciate it. and we hope to see you again! Be well.

10/10 Excellent

Dedra J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to like about this property. Upon arriving, the reception was genuine and welcoming. Our room was lovely, and the coffee room was an added bonus! We enjoyed the patio, and chatting with other friendly guests. There were many dining options for dinner. We liked the laid back vibe of the town. We didn't mind the 20ish minute drive to Sedona for the hikes. We preferred the quiet of Cottonwood.
Stayed 2 nights in Mar 2024
Response from Denise on 17 Mar 2024
Thank you, Dedra! We loved having you and hope to see you again! Be well.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in old town. Perfect for walking to restaurants, shops and nature trails.
Stayed 1 night in Mar 2024
Response from Denise on 17 Mar 2024
Thank you for your feedback, Sarah, were pleased you enjoyed your time in Cottonwood and hope to see you again! Be well.

10/10 Excellent

Melinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Denise on 17 Mar 2024
Thank you, Melinda! We hope to see you again, be well.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Denise on 15 Mar 2024
Thank you Peter we appreciate your business. We hope to see you soon, be well.

10/10 Excellent

Dave

Stayed 1 night in Mar 2024
Response from Denise on 4 Apr 2024
Thank you, Dave we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Mar 2024
Response from Denise on 14 Mar 2024
Thank you for being our guest and we hope to see you again! Be well.

8/10 Good

Jon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice location, close to everything. TV did not work very well
Stayed 1 night in Mar 2024
Response from Denise on 7 Mar 2024
Thank you for your feedback. Be well.

8/10 Good

Jed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place. Right in the heart of everything. The only thing that is a minor nitpick is that the rooms face a courtyard, and can be a little noisy at times. But hardly a reason not to stay here.
Stayed 1 night in Feb 2024
Response from Denise on 29 Feb 2024
Thank you, Jed, for your feedback we appreciate your business. We hope to see you again, Be well.

8/10 Good

Daniel, Dundee

Stayed 1 night in Feb 2024
Response from Denise on 21 Mar 2024
Thank you for your feedback we appreciate it and hope to see you again! Be well.

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historic hotel in historic downtown. Convenient to walk downtown. Helpful staff. Next to dining and shopping. Easy parking. Stairs only for second floor. Comfortable room.
Stayed 1 night in Feb 2024
Response from Denise on 26 Feb 2024
Thank you for your feedback and for being our guest we hope to see you again real soon! Be well.

6/10 Okay

Lillian

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here several years ago and we’re so pleased that we decided to stay here again.. Unfortunately we were quite disappointed. The property has become a little “tired” and needs some updating.. our bed was soft we sunk into the mattress and the mattress definitely needed replacing. In general the room needs improvement. Everything was worn. We won’t be staying here again even though the location is so convenient & the staff ver accommodating.
Stayed 2 nights in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice place only thing I didn’t like was the beds were like sleeping on a hard wood table. Memory foam just on the hard side.. Besides that awesome place
Stayed 2 nights in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Allison, Greenwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the motel section-room was updated and very clean! Wonderful mattress. Would stay here again!
Stayed 1 night in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Sophana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Miss Barbara at the front desk was so helpful.
Stayed 2 nights in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Small town feel to the hotel right downtown.
Stayed 3 nights in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Joyce W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denise on 25 Feb 2024
Thank you for your feedback we really appreciate it. Be well.

10/10 Excellent

Gayle

Stayed 2 nights in Feb 2024
Response from Denise on 21 Mar 2024
Thank you for your feedback we really appreciate it, be well.

10/10 Excellent

Kellee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Denise on 20 Feb 2024
Thank you for your feedback we really appreciate it and hope to see you again! Be well.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place is small enough space for stay
Stayed 1 night in Feb 2024
Response from Denise on 18 Feb 2024
Thank you, Jose we appreciate your feedback. We hope to see you again, Be well.

4/10 Poor

Fay, Phoenix

Disliked: Property conditions & facilities
The room was clean and nice. The problem was the A/C unit was so loud when the heat did turn that it kept waking me up. I finally unplugged the unit but had to turn it back on because it was so cold in my room! I could not find any blankets but Denise said they were above the microwave. I did not see them and was not told prior to renting the room that is where they were! I even played her a recording of the unit. I had to put on more clothing to try and keep warm. The A/C needs to be replaced. It's OLD and used up! She said they have had other complaints. I will not ever stay there again.
Stayed 1 night in Feb 2024
Response from Denise on 18 Feb 2024
Thank you, Fay, for staying with us we appreciate all feedback. Be well.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Keep in mind this is an old hotel that has been updated with great intention and thoughtful. I loved the antique and refurbished bathroom door; it had a mail slot and privacy glass. The room included modern technology for phone charging and television. For which I was grateful, as I forgot my adapter for my phone cord.
Stayed 1 night in Feb 2024
Response from Denise on 16 Feb 2024
Thank you, Terri, we appreciate your feedback and hope to see you again! Be well.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Stay
Always a pleasure to stay at the Iron Horse Inn. Love all the little details that make it so comfortable.
Stayed 1 night in Feb 2024
Response from Denise on 15 Feb 2024
Thank you for your feedback it means so much to us. We hope to see you again! Bew well.

10/10 Excellent

Sheena

Stayed 3 nights in Feb 2024
Response from Denise on 14 Feb 2024
Thank you Sheena for your feedback! we hope to see you again! Be well.