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Premium bedding, down duvet, minibar, individually furnished
Premium bedding, down duvet, minibar, individually furnished
Premium bedding, down duvet, minibar, individually furnished
Premium bedding, down duvet, minibar, individually furnished

Guest reviews

4.6/5 Wonderful
998 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationCotai Strip10 min walk
Popular LocationCotai Arena10 min walk
Popular LocationRua do Cunha13 min walk
AirportMacau (MFM-Macau Intl.)7 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 96 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • Resort view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, City View
  • Premier Room, 1 King Bed, Pool View

    4.9/5 guest room rating

    Room amenities

    • 50 sq m
    • Resort view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed, Pool View
  • Executive Room, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Resort view
    • Sleeps 3
    More detailsExecutive Room, Business Lounge Access
  • Deluxe Room, 2 Double Beds, City View

    4.8/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Double Beds, City View
  • Premier Room, 2 Double Beds, Pool View

    4.7/5 guest room rating

    Room amenities

    • 50 sq m
    • Resort view
    • Sleeps 3
    More detailsPremier Room, 2 Double Beds, Pool View

About this area

Cotai

Located in Cotai, JW Marriott Hotel Macau is connected to a shopping centre. Macau Tower and Senado Square are notable landmarks, and the area's natural beauty can be seen at Hac Sa Beach. Travelling with kids? Don't miss Macau Fisherman's Wharf. Spend some time exploring the area's activities, including outlet shopping.

Visit our Cotai travel guide
Map
Popular Location

What's nearby

  • Cotai Strip - 10 min walk
  • Cotai Arena - 10 min walk
  • Rua do Cunha - 13 min walk
  • Venetian Macao Casino - 18 min walk
  • City of Dreams - 5 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Man Ho – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Urban Kitchen – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • The Lounge – Coffee shop offering international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.
  • The Pool Bar – Bar offering international cuisine. Serves lunch, dinner and light fare daily.

About this property

JW Marriott Hotel Macau

Luxury hotel connected to the convention centre in Cotai with 4 restaurants
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle and a free casino shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 1015 individually furnished rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and slippers.
JW Marriott Hotel Macau offers 1015 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a lazy river, a waterslide and a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: MOP 720 per day
Limited parking spaces
Free return airport shuttle from 11 AM to 9 PM
Airport shuttle at scheduled times
Free local area shuttle
Free casino shuttle
Free ferry terminal shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: MOP 221 per person
4 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Children's pool
Full-service spa
Health club
Outdoor pool
Shopping
Hot tub

Family friendly

Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Laundry facilities
Lazy river
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Waterslide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Rooftop terrace

Spa

13 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Down comforter
Free cots/infant beds
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

LED TV
Premium channels

Food and drink

Espresso maker
Free bottled water
Minibar
Fridge

More

Desk
Free local calls
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 11 AM to 9 PM
Fees may apply; contact the property in advance to get details

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 December to 13 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MOP 500.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 221 per person (approximately)
  • Self-parking fee: MOP 720 per day
  • Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Macau and receive a full refund?
Yes, JW Marriott Hotel Macau offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Macau cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MOP 720 per day. Limited spots are available.
What time is check-in at JW Marriott Hotel Macau?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
This family-friendly Cotai hotel is located near the airport, 0.5 mi (0.8 km) from Cotai Strip, and within 6 mi (10 km) of Macau Tower Convention and Entertainment Centre and Hac Sa Beach. Macau Tower and Senado Square are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for JW Marriott Hotel Macau

4.6
Wonderful
5 - Excellent
709
4 - Good
231
3 - Okay
35
2 - Mediocre
15
1 - Poor
8
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities, room comfort

Just wasn’t happy with all the situation.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice

Hotel very comfortable.

Stayed 3 nights in Dec 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Ok + headboards renewal needed

    All was good. Room condition of 20-236 gave rise to one remark: the headboards of both beds are scratched and old. they should be replaced.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020