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Overview of Hotel Okura Macau

Photo gallery

Featured image
Water park
Indoor pool, outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
VIP Access

Hotel Okura Macau

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRua do Cunha12 min walk
    Popular LocationMandarin's House14 min walk
    Popular LocationCotai Strip15 min walk
    AirportMacau (MFM-Macau Intl.)10 min drive

Choose dates to view prices

Deluxe Room Resort View (King)

5/5 guest room rating
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Premier Suite, City View

  • 115 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Junior Suite with Lounge Access

4.8/5 guest room rating
  • 84 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

Superior Suite with Lounge Access

5/5 guest room rating
  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

Deluxe Room (Twin)

4.8/5 guest room rating
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Superior Deluxe Room (King)

5/5 guest room rating
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (King)

4.8/5 guest room rating
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room Resort View (Twin)

4.6/5 guest room rating
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Large Single Beds

Premier Suite (King) with Lounge Access

  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Room (Twin)

5/5 guest room rating
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Room, Connecting Rooms

5/5 guest room rating
  • 92 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Large Single Beds

Okura Deluxe Room

4.7/5 guest room rating
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Large Single Beds

Royal Suite, Resort View

  • 127 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

About this area

Cotai

Located in Cotai, Hotel Okura Macau is in the entertainment district and near the beach. Macau Ferry Terminal and Macau Orient Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hac Sa Beach and Seac Pai Van Park. Travelling with kids? Make time for Macau Fisherman's Wharf, or head to an event or a match at Cotai Arena. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Rua do Cunha - 12 min walk
  • Mandarin's House - 14 min walk
  • Cotai Strip - 15 min walk
  • Four Faces Buddha Shrine - 15 min walk
  • Cotai Arena - 15 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Terrace Restaurant – Pool-view restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Yamazato – Pool-view fine-dining restaurant offering Japanese cuisine. Serves lunch and dinner on selected days.
  • Nagomi – Lobby lounge offering international cuisine. Serves lunch and light fare daily, happy hour available.

About this property

Hotel Okura Macau

5-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Hotel Okura Macau's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 488 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with satellite channels. 24-hour room service, minibars and free local calls are among the other amenities available to guests.
Hotel Okura Macau offers 488 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Banyan Tree Spa. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 9:00 AM to 11:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Japanese breakfast available for a fee daily 7 AM–10:30 AM: MOP 250 for adults and MOP 250 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 65-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

Renovations and closures

The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Business centre
The following facilities will be closed during the winter:
  • Water park
The following facilities are closed on Tuesday:
  • Fitness facility
  • Health club
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MOP 750.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for Japanese breakfast: MOP 250 for adults and MOP 250 for children (approximately)
  • Rollaway bed fee: MOP 750.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Frequently asked questions

Can I cancel my reservation for free at Hotel Okura Macau and receive a full refund?
Yes, Hotel Okura Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Okura Macau cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Okura Macau?
As of 21 Apr 2021, prices found for a 1-night stay for 2 adults at Hotel Okura Macau on 22 Apr 2021 start from RM508, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Okura Macau have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Hotel Okura Macau pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Okura Macau?
Self-parking is free at this property.
What time is check-in at Hotel Okura Macau?
Check-in is from 3 PM - midnight.
What time is check-out at Hotel Okura Macau?
Checkout is at 11 AM.
Does Hotel Okura Macau provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 9:00 AM to 11:00 PM at scheduled times.
Where is Hotel Okura Macau located?
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Museum of Taipa and Coloane History and Cotai Strip. Venetian Macao Casino and Cotai Arena are also within 1 mile (2 km).

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 633 out of 990 reviews
5 - Excellent 64%
Rating 4 - Good. 280 out of 990 reviews
4 - Good 28%
Rating 3 - Okay. 49 out of 990 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 990 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. All staff were friendly and helpful. Whoever stayed upstairs kept running around all evening which was a bit annoying.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very nice and polite. The are is clean as well.
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the amenities are great. Top😎👍
Stayed 1 night in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

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