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Overview of Banyan Tree Macau

Photo gallery

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Banyan Tree Macau

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMacau Olympic Complex (Macau Stadium)9 min walk
    Popular LocationMandarin's House11 min walk
    Popular LocationFour Faces Buddha Shrine12 min walk
    AirportMacau (MFM-Macau Intl.)4 min drive

Choose dates to view prices

  • Cotai Pool Suite - King (Resort View)

    4.6/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Spa Sanctuary Suite

    5/5 guest room rating

    Room amenities

    • 130 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Cotai Pool Suite - King

    4.8/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Cotai Pool Suite - Twin (Resort View)

    4.2/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Banyan Pool Villa

    Room amenities

    • 450 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Signature Pool Suite

    Room amenities

    • 160 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Cotai Pool Suite - Twin

    4.9/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details

About this area

Cotai

Located in Cotai, Banyan Tree Macau is connected to a shopping centre. City of Dreams is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Cotai Arena or Macau Jockey Club.
Popular Location

What's nearby

  • Macau Olympic Complex (Macau Stadium) - 9 min walk
  • Rua do Cunha - 11 min walk
  • Mandarin's House - 11 min walk
  • Four Faces Buddha Shrine - 12 min walk
  • Macau Jockey Club - 16 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Belon – Serves breakfast daily.
  • Saffron – Restaurant offering Thai cuisine. Open daily.

About this property

Banyan Tree Macau

Luxury hotel connected to a shopping centre in Cotai with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and free water park access. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and a health club are on-site. All 256 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate living rooms, fridges and LCD TVs.
Banyan Tree Macau offers 256 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate living rooms. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 136.4 for children
  • 3 restaurants
  • 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Lazy river
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Conference space

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate living room
  • Separate sitting area

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation
Please note that the Grand Resort Deck waterpark (wave pool, waterslide, lazy river) is closed December 1, 2020 through March 31, 2021.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MOP 1147.7 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 136.4 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

Property is also known as

Banyan Tree Hotel
Banyan Tree Hotel Macau
Banyan Tree Macau
Macau Banyan Tree
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau Hotel Cotai

Frequently asked questions

Can I cancel my reservation for free at Banyan Tree Macau and receive a full refund?
Yes, Banyan Tree Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Macau cancellation policy on our site for more details about any exclusions or requirements.
Does Banyan Tree Macau have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Banyan Tree Macau pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Banyan Tree Macau?
Check-in is from 3:00 PM - 6 AM. Late check-in is available during limited hours.
What time is check-out at Banyan Tree Macau?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Banyan Tree Macau located?
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Macau Olympic Complex (Macau Stadium), Cotai Strip and Cotai Arena. Venetian Macao Casino and Macau Jockey Club are also within 1 mile (2 km).
4.6
Wonderful
Rating 5 - Excellent. 734 out of 1000 reviews
5 - Excellent 73%
Rating 4 - Good. 211 out of 1000 reviews
4 - Good 21%
Rating 3 - Okay. 33 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Stayed 3 nights in Dec 2019

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019

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