"On the positive, the staff are friendly enough and the communal areas and rooms are lovely. The location is brilliant, with many buses, a bus information hub, train station and city centre on your doorstep. A beach is nearby.
On the negative, the corridors need better lighting and repair (door frames coming away from plaster, holes in walls) the brunch buffet could offer more dietary options and when checking in people, staff must STOP saying their room number out Infront of others (especially when serving women travellers) as it compromises our safety. Just discreetly pass us our room key with the number on it.
On my last night, a very loud couple or more, were getting it on and obviously wanted an audience. I don't necessarily blame the hotel for this, but it was so off-putting."