Reception

Reviews of Royal Hotel

4 out of 5
Royal Hotel
Via delle Medaglie d'oro, Cosenza, CS

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 53 reviews" "
Rating 8 - Good. 27 out of 53 reviews" "
Rating 6 - Okay. 5 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed longer than planned.
The reception is very helpful and pleasant, we were only going to stay two nights but extended our stay to four nights. The hotel is very well located and comfortable. The breakfast was excellent and very complete.
Stayed 2 nights in Dec 2021
Response from Fabia on 15 Feb 2022
Dear Karyn, thank you for choosing the Royal hotel for your stay in Cosenza.We are happy to have met your needs . see you soon Royal hotel Staff.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went overboard to make our stay good.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Fabia , Royal Hotel Manager on 6 Oct 2019
Dear guest , Thank you .

8/10 Good

R

Liked: Cleanliness, staff & service
One night stay.
The hotel is well positioned clean and comfortable. It is not luxurious and not as pictured however it is excellent for the one night stay on our trip south.
Stayed 1 night in May 2019

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, sketchy area
The hotel was near the main outdoor shopping area, which was good. There was a lot of graffiti spray painted on the buildings all around which made it feel sketchy. The staff was nice and the room clean and comfortable. They allowed pets in the room but not in the restaurant.
Stayed 1 night in Mar 2018

4/10 Poor

Terrance

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The hotel was amazing. The hotel was clean and had everything you needed; free parking, elevators, large clean rooms, spotless bathrooms, absolutly delicious breakfast, free wifi and air conditioning. The best part is that it is not even one block from a beautiful huge strip of excellent places to eat and large variety of shopping I would certainly come back to this hotel
Stayed 5 nights in Aug 2017

8/10 Good

Ashley

Liked: Staff & service, property conditions & facilities
It was a solid choice. Great location, the rooms were new, if a bit dark. It could have been cleaner but the bed was comfortable, and for the price, it was much better than a motel or many other hotel options.
Stayed 1 night in Aug 2017

8/10 Good

Meredith, Portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and location
Wonderful service and great location. Room and bathroom were not fancy, but comfortable. We appreciated the blackout drapes and the variety of foods offered at breakfast.

10/10 Excellent

Kenneth, Portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel. Super clean, spacious rooms. Lovely breakfast and wonderful helpful staff.

8/10 Good

Frank, Cleveland, OK

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Choise
Nice, clean hotel in a good neighborhood. Service was very good and they gave us a late check-out, but then the credit card machine wasn't working so we had to pay cash. Very nice rooftop lounge under the stars.

8/10 Good

Frank, Cleveland, Oklahoma

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel in Town
Very clean and comfortable hotel in town. Staff was very accommodating, gave us a late check-out. Only problem was that when we checked out, the credit card machine wasn't working, so we were forced to pay in cash.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location
The room was very nice but unfortunately the air conditioning did not cool the room down sufficiently for my preference - 26.5C and keeping the window open was not an option as there was noise from outside until the early hours. Breakfast was a fairly dismal affair if you like fresh fruit salad, yogurt and decent bread to toast. However, the staff were as helpful as possible.

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

hazum, Tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, very friendly and helpful stuff
beside the great location, and the hotel itself, the breakfast was nice, basic , the guy at the reception was very helpful, he recommended a very nice restaurant for dinner and booked it for us. i would defiantly come here again

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal hotel Joppola
Hotel Royal in Joppola is in the middle of nowhere. Not really much to do in this place. About 10 kms from, Tropea we chose this hotel as a rest stop on a long journey. Nice view from room, quiet area. Carmelo the owner was helpful and very nice. Definitely only a 2 star rating hotel.

8/10 Good

ROBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities
Het hotel heeft garage en is heel dicht bij het levendige centrum. Airco was miserabel met temperatuur op 28° s'nachts. Heb nu 3 keer hier geslapen en kom zeker terug
Stayed 1 night in Jul 2022

10/10 Excellent

Line

Stayed 1 night in Feb 2022

8/10 Good

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione, parcheggio custodito bel plus, servizi cortese, discreta colazione. Camere poco insonorizzate, si sentivano rumori sia del corridoio che dell'esterno (zona cmq poco trafficata)
Stayed 1 night in Oct 2021

8/10 Good

laurence

Liked: Cleanliness, staff & service
Très bien mais la literie est moyenne
Stayed 2 nights in Aug 2021

8/10 Good

Stéphanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Hotel sobre,propre, calme avec service impeccable. Une bonne adresse
Stayed 1 night in Aug 2021
Response from Fabia on 24 Aug 2021
Merci pour vos mots qui nous poussent à travailler de mieux en mieux.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon hotel in centro città
Hotel in centro città, camera pulita, personale gentile ed efficiente, attenzione norme covid, buona colazione, garage nel seminterrato, buon rapporto qualità/prezzo.
Stayed 1 night in Jul 2020
Response from Fabia on 24 Aug 2021
Molte grazie per averci lasciato questa fantastica recensione. La verità è che tutto lo staff dell' hotel opera giornalmente con tanta passione e i giudizi gratificanti come il suo ci spingono a fare ancor di più per rendere il soggiorno dei nostri ospiti il più confortevole possibile Arrivederci a presto Fabia Meranda

8/10 Good

alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel consigliato
Hotel centralissimo e comodo per chi necessita di posto auto gratuito e custodito. Pulito e di ottimo qualità- prezzo. La struttura non è nuova ma è comunque ben tenuta. Lo consiglio!
Stayed 1 night in Jun 2020
Response from Fabia on 30 Jun 2020
“Caro Sig. Alessandro , Veramente grazie per la bella recensione. Quando i nostri clienti sono soddisfatti tutto il nostro impegno viene gratificato. Un caro saluto e magari un arrivederci al prossimo passaggio su Cosenza Fabia Meranda

8/10 Good

ERIO

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Buon rapporto qualità prezzo, colazione insufficiente
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breafast area, enough space in garage and big room
Stayed 4 nights in Oct 2019

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally situated, good value for money
Cosenza is worth a visit and Hotel Royal has all to make it a pleasant stay. Large room, good bed, very clean over all, sufficient breakfast and parking basement.
Stayed 1 night in Jul 2019
Response from Fabia- executive manager on 8 Aug 2019
Dear guest, thank you so much for your nice review, we look forward to welcoming you for a next stay in Cosenza

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locsl para descansar, localização otima!!
Stayed 1 night in Jun 2019
Response from Fabia- Manager on 6 Jul 2019
Amable señor Alfredo, Gracias por tu evaluación

2/10 Terrible

Tatevik

Disliked: Staff & service, property conditions & facilities, room comfort
Vergüenza de hotel
Sabiendo que iba estar dos semanas me alojaron en la primera planta, con ventanas a la calle y cualquiera que pasara fuera me podría ver, lo cual me obligo estar con persianas bajadas toda mi estancia. Les solicite cambio, dijeron que estaban completos, mientras que eramos las dos únicas huéspedes.El desayuno penoso, en los zumos echaban agua, el zumo de naranja natural te cobraban aparte, el pan no era fresco cada día, muy poca variedad en todo. Alquilamos sala de reuniones, no nos avisaron que ese día había otra actividad en otra sala, con música.Tuvimos que cancelar nuestra reunión por el medio ya que no se podía con todo el ruido. Coffeebreak, 5 croissans y 3 sandwiches cortados en trocitos pequeños para 15 participantes, me querían cobrar a 6€/pers. La directora una persona nada profesional, sin conocimientos de atención al cliente! Hay B&B en la zona que son mas baratos, mas bonitos, mas cómodos, con mejor servicio.
Stayed 13 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from fabia on 20 Mar 2019
LA RINGRAZIAMO PER LA SUA VALUTAZIONE.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo consiglio
Stayed 1 night in Sep 2018
Response from Fabia Meranda , Manager on 9 Oct 2018
Gentile Roberto, La ringraziamo per aver scelto la nostra struttura per il suo soggiorno a Cosenza

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell’albergo!
Albergo molto carino, moderno, abbastanza vicino agli scavi (20 minuti a piedi). Personale gentile. Unica nota stonata la colazione: non eravamo in tanti in sala (circa una decina) e proprio per questo non puoi far aspettare 15 minuti per sfornare i cornetti, dovresti averli già pronti...
Stayed 1 night in Aug 2018
Response from Fabia Meranda , Manager on 24 Aug 2018
La ringraziamo per la sua valutazione, ma ho notato che ci sono delle incongruenze nella sua recensione : il nostro hotel si trova a Cosenza e non ci risultano scavi nelle vicinanze; ho inoltre appurato che il giorno 18 , giorno in cui ha consumato la colazione in hotel , la pasticceria che ci rifornisce ha consegnato il tutto puntualmente...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza, grande comfort e stile. Buffet colazione molto ricco
Stayed 2 nights in Jul 2018
Response from Fabia Meranda , Manager on 24 Aug 2018
la ringraziamo per il suo apprezzamento, e ci farebbe piacere poterla riavere come nostro ospite

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Il punto di forza dell'Hotel è la posizione estremamente favorevole per chi deve o vuole visitare il centro della città. Il personale si dimostra competente cordiale ed efficiente, molto più professionale di quel che si trova in luoghi maggiormente reclamizzati. I dolori emergono però nelle camere: l'arredamento è decisamente demodè e datato e poi, il lettore magnetico della card di ingresso stanza, quasi divelto da muro ed inoltre, un atroce "odore" di muffa che mi ha obbligato a dormire con la finestra aperta malgrado la canicola.
Stayed 1 night in Jul 2018
Response from Fabia Meranda , Manager on 24 Aug 2018
Grazie per la sua valutazione , soprattutto da parte dei ragazzi dello staff che svolgono il loro lavoro con passione e professionalità. Ci dispiace per il resto al quale abbiamo già provveduto.

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo camere spaziose e pulitissime ottima colazione e posizione centrale
Stayed 1 night in Jun 2018
Response from Fabia Meranda , Manager on 24 Aug 2018
Grazie per il suo commento positivo , lavoriamo diligentemente per offrire il miglior servizio e un ottimo soggiorno per ogni ospite. E' bello sapere quando questo succede.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in May 2018
Response from Manager on 11 Dec 2018
Dear guest, we are so sorry if our service has not been completely appreciated. We would like to know where and what we can improve to make our guests' stay more comfortable. Thank you.

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres días en Cosenza
Hotel bien gestionado en una ubicación céntrica y junto a una importante calle comercial. La recepción es eficiente y cordial, y la habitación amplia, correcta y un poco ruidosa. La distancia al casco histórico es de 15 minutos a pie, y el trayecto entretenido y sin complicaciones. La zona a visitar es muy interesante, y pese a la decadencia de parte del recorrido, resulta de una belleza e interés indudables.

10/10 Excellent

Michele Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JOSÉ CARLOS, Belo Horizonte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conhecendo Cosenza e arredores.
Pessoal da recepção muito educado, prestativo e simpático; instalações boas. O café da manhã é muito simples, pelo preço da diária - poderia ser melhorado.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conhecendo Cosenza e arredores.
Pessoal da recepção muito educado, prestativo e simpático; instalações boas. O café da manhã é muito simples, pelo preço da diária - poderia ser melhorado.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Bon accueil hôtel un peu âgé mais propre bruyant chambre à côté de l ascenseur bon petit déjeuner.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comodo per il centro città
L'indirizzo corrisponde al vecchio Hotel accanto a quello attuale e quando si arriva si ha una prima brutta impressione errata.... l'Hotel "vero" invece è molto carino, soprattutto la sala colazione ed è molto comodo il garage interno. L'arredamento/finiture della camera invece era solo sufficiente per un 4 stelle. Personale molto cortese.

6/10 Okay

FRANCO, Perugia

Liked: Cleanliness, staff & service, property conditions & facilities
Un buon indirizzo
Recentemente rinnovato, il Royal Hotel è collocato in posizione strategica a ridosso della zona pedonale del centro città ed offre agli ospiti l'ulteriore vantaggio del parcheggio privato. Buon livello dei servizi, ma migliorabile la fornitura di prodotti di cortesia fin troppo essenziale. Non guasterebbe nelle camere e negli spazi comuni, qualche opera d’arte che sdrammatizzi lo stile severo degli arredi e dell'architettura. Piacevole la sala colazioni, ricavata nel sottotetto, anche per la buona qualità della pasticceria e della caffetteria se alla macchina da espresso. Prezzi contenuti e assistenza cortese e premurosa alla reception.

10/10 Excellent

Eli, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, big and clean room
Everything went smoohtly, but the lady at the front desk didn't speak much english.

10/10 Excellent

GA, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
L'Hotel è al centro di Cosenza ed è stato ristrutturato da poco per cui molto confortevole. La pulizia è ottima così come i servizi.

8/10 Good

Liliana, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Cumplió con las expectativas previstas. No está tan cerca del centro histórico cómo pensábamos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

viajero frecuente, Mendoza.Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para volver
Muy buena