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Reviews of Highlands Resort at Verde Ridge

3.5 out of 5
Highlands Resort at Verde Ridge
625 Verde Santa Fe Pkwy, Cornville, AZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 473 out of 618 reviews" "
Rating 8 - Good. 111 out of 618 reviews" "
Rating 6 - Okay. 23 out of 618 reviews" "
Rating 4 - Poor. 11 out of 618 reviews" "
Rating 2 - Terrible. 0 out of 618 reviews" "

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property, wonderful staff!
Stayed 1 night in Apr 2024
Response from Robb on 3 May 2024
Hi Kim, thank you for rating your stay with us. We are happy to hear that you enjoyed your visit! Take care and we hope to see you again.

10/10 Excellent

Charles, Sun Lakes

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was a great "find." Much more than we expected. Very convenient access to Sedona.
Stayed 2 nights in Apr 2024
Response from Robb on 3 May 2024
Hi Charles, we are glad you found us! Hope to see you again soon. Take care and have a wonderful day!

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robb on 2 May 2024
Hello Kevin, thank you for rating your stay with us. We appreciate your feedback and hope to see you again. Have a wonderful day!

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Robb on 2 May 2024
Hello Jeremy and thank you for taking time to rate your stay with us. Hope to see you again. Have a great day!

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful, well-kept property. Very clean. Staff was extremely pleasant and helpful planning tours, advising restaurants, etc. Property is very close to Jerome and Sedona. 4 stars, not 5, because of the noise the guests (child) made every evening in the room above us. Sounded like horses running wild. Reported this to management, but it didn’t help.
Stayed 5 nights in Apr 2024
Response from Robb on 1 May 2024
Hello Patricia, thank you for rating your stay at the Highlands Resort at Verde Ridge. We apologize for the noise issues you encountered during your stay and that reporting the issue still did not correct the behavior above your unit.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spa shower bath tub big rooms
Stayed 1 night in Mar 2024
Response from Robb on 29 Apr 2024
Thank you, Michael for letting us know about your stay. We hope to see you again. Have a great rest of your day!

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Love the free laundry.
Stayed 2 nights in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Linda for letting us know about your stay. We hope to see you again. Have a great rest of your day!

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Tracy for letting us know about your stay. We hope to see you again. Have a great rest of your day!

10/10 Excellent

Stanislaw

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relaxing place for us.close to plenty of attractions.
Stayed 3 nights in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Stanislaw for rating your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again.

8/10 Good

Thomas

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Thomas for rating your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience for the first time being here!
Stayed 1 night in Apr 2024
Response from Robb on 18 Apr 2024
Thank you so much for rating your stay with us. We hope you can come back soon. Take care and have a wonderful day!

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and well-maintained. The staff is friendly and the condo was very nicely appointed. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from SV on 17 Apr 2024
Yvonne, thank you for the 5-star rating and review. We hope that you enjoyed your time in the area and hope that you will visit again soon.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a fantastic place to stay close to Sedona right in the Verde valley
Stayed 2 nights in Apr 2024
Response from SV on 17 Apr 2024
Jeff, we appreciate the 5-star rating. Thank you for taking the time to share your experience.

10/10 Excellent

William, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to base for all the area attractions- very nice accommodations and well maintained- all amenities needed to cook are there - will definitely come back
Stayed 3 nights in Apr 2024
Response from SV on 17 Apr 2024
William, thank you for the 5-star rating! We appreciate you taking the time to rate and review your experience. We hope you will visit again in the near future.

8/10 Good

Jorge

Stayed 1 night in Apr 2024
Response from Robb on 3 May 2024
Hello Jorge, thank you for taking time to rate your stay with us. We hope to see you again soon.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the entertainment our first night; Cherokee flute player. Loved having a large adults only hot tub. Having a kitchen was a plus, also, also.
Stayed 2 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Gonzalo

Stayed 1 night in Apr 2024
Response from Robb on 29 Apr 2024
Thank you, Gonzalo for letting us know about your stay. We hope to see you again. Have a great rest of your day!

6/10 Okay

Debra

Travelled with partner
Liked: Property conditions & facilities
Very small room, you had to walk through bedroom to get to bathroom. Neighbors were very noisy and walls are paper thin. Neighbors were up until 4:30am. Hot tub plenty warm first night, second night not warm at all. I complained the next morning and was told ‘you are the second person to complain’. Should have apologized and said we will look into it this morning. Beautiful surroundings, on a beautiful golf course.
Stayed 2 nights in Apr 2024
Response from Robb on 10 Apr 2024
We appreciate your business and apologize for the issues you had during your stay with us. We will address the communication concern with the staff.

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Vyacheslav

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the resort. It is central between Jerome and Sedona and gave us a lot of opportunity to see everything. The extra bonus was to walk through Cottonwood a small near the resort. Would recommend staying here.
Stayed 3 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Staff was very friendly and accommodating. Nice location. Quiet neighborhood but a close drive to town for groceries and restaurants. The rooms were super clean and comfortable. The television and wifi were a bit dated - but everything else was top notch.
Stayed 5 nights in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

Pat

Liked: Cleanliness, property conditions & facilities
Desk clerk very helpful.
Stayed 1 night in Apr 2024
Response from Robb on 10 Apr 2024
Good morning, thank you so much for rating your stay with us. We hope you have a wonderful day and hope to see you again.

10/10 Excellent

SANDRA, Huntington Beach

Stayed 1 night in Apr 2024
Response from Robb on 25 Apr 2024
Thank you, Sandra for rating your stay with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Robb on 4 Apr 2024
Hello Kathryn, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

10/10 Excellent

Anastasios

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Robb on 4 Apr 2024
Hello Anastasios, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

10/10 Excellent

Mark, Stillwater

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed out stay here, the property is kept up very well everything was very clean. Good central location any about 15 minutes from Sedona. Great property to stay at. The rooms were super clean and nice
Stayed 4 nights in Mar 2024
Response from Robb on 4 Apr 2024
Hello Mark, thank you for rating your stay with us. We are glad you enjoyed your stay. Take care and have a wonderful day.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great option for those who like hiking in Sedona without all the traffic
Stayed 3 nights in Mar 2024
Response from Robb on 2 Apr 2024
Hi Tinmothy, thank you for taking time to rate your stay with us. We hope you will come back again soon. Take care and have a great day!

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the quietness of the area. The hot tub was amazing after hiking and the jeep ride. We appreciated the abundance of towels. Thank you for the coffee and laundry samples. We didn’t like that the concierge told us the time share meeting was a 45 minute video, when in reality the whole thing was an hour and a half. In the future please leave printed directions to that unusual coffee pot. The toaster oven didn’t work very well. We loved the Sedona area!
Stayed 4 nights in Mar 2024
Response from Robb on 1 Apr 2024
Thank you for rating your stay with us. We will have the toaster oven replaced; sorry you had issues with it. Thank you and we hope you will return in the future. Have a great day!

10/10 Excellent

ROY

Travelled with partner
Liked: Amenities, property conditions & facilities
Conveniently located; excellent service and rooms.
Stayed 1 night in Mar 2024
Response from Robb on 1 Apr 2024
Hello Roy, thank you so much for letting us know about your experience. We are happy to see you had a great time and we hope to host you again. Take care and have a wonderful day.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice , roomy accommodations. Well equipped kitchen, easy to find. A good base for exploring the area.
Stayed 1 night in Mar 2024
Response from LE on 29 Mar 2024
Gregory, thank you for staying with us and thank you for your feedback. We hope to see you again!

10/10 Excellent

John, Cedar Rapids

Liked: Cleanliness, property conditions & facilities
This was a nice value for the Sedona area. About 20 minutes into Sedona, but less than 5 minutes into Cottonwood with several restaurants and other attractions. Jerome is also nearby.
Stayed 3 nights in Mar 2024
Response from Robb on 30 Mar 2024
Hello John, thank you so much for rating your stay with us. I hope you are able to come back again soon. Have a great day and wonderful weekend.

10/10 Excellent

Aysen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Robb on 28 Mar 2024
Hi Aysen, thank you for rating your stay with us. We hope you come back again. Take care and have a great day!

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique, sits away from towns but easy to reach them. Staff very friendly and lodging includes kitchen amenities and pool area is well designed.
Stayed 1 night in Mar 2024
Response from Robb on 25 Mar 2024
Hi Clifford, thank you for rating your stay with us and we are happy to hear that you enjoyed your visit. Please come back again. Have a great day!

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awsome place to stay
Stayed 2 nights in Mar 2024
Response from Robb on 22 Mar 2024
Hello John, thank you for rating your stay with us. We hope to see you again soon. Have a nice day.

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful!
Stayed 2 nights in Mar 2024
Response from Robb on 21 Mar 2024
Hello Dennis, thank you for taking time to rate your stay with us. We hope you enjoyed Sedona and hope to host you again soon. Have a great day!

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay great place to make homebase, while exploring the area.
Stayed 2 nights in Mar 2024
Response from Robb on 21 Mar 2024
Hello Diane, thank you for taking time to rate your stay with us. We hope you enjoyed Sedona and hope to host you again soon. Have a great day!

10/10 Excellent

Dustin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We really enjoyed staying here. The room was nice. Very nice pool facilities. Great communication with the facility.
Stayed 4 nights in Mar 2024
Response from Robb on 21 Mar 2024
Hello Dustin, thank you for taking time to rate your stay with us. We hope you enjoyed Sedona and hope to host you again soon. Have a great day!

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great value! We loved the hot tub area. We stayed as a family of 4 in a studio which had just enough room for us. The pull out couch was okay, but the king bed was so comfy! My kids were okay with the pull out couch. There was pan to make breakfast and a toaster oven. Overall, we were pleased and would stay again! Lovely place!
Stayed 2 nights in Mar 2024
Response from Robb on 13 Mar 2024
Hello Elisa, thank you so much for rating your stay with us. We hope to see you again soon. Have a great rest of your day!

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The adjoining golf course was very good and everyone who works at the golf course and at the resort were really helpful.
Stayed 7 nights in Mar 2024
Response from Robb on 11 Mar 2024
Hi Julie, thank you for taking time to rate your stay with us. We hope you can come back again soon. Have a great day!

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money. Only down side is the kitchen could have been better stock with items such as foil and oil.
Stayed 2 nights in Mar 2024
Response from Robb on 11 Mar 2024
Hi Diane, thank you for taking time to rate your stay with us. We hope you can come back again soon. Have a great day!

8/10 Good

Matthew

Liked: Amenities
Lots of road noise if you are by the highway.
Stayed 3 nights in Feb 2024
Response from LE on 8 Mar 2024
Hello, Matthew, thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Sara

Travelled with family
Clean and had all items needed for our few days stay.
Stayed 2 nights in Mar 2024
Response from Robb on 11 Mar 2024
Hi Sara, thank you for taking time to rate your stay with us. We hope you can come back again soon. Have a great day!

10/10 Excellent

Dan, Milwaukie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice, would stay there again
Stayed 3 nights in Feb 2024
Response from Robb on 4 Mar 2024
Hi Dan, thank you for rating your stay with us. We hope to see you again soon.

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this resort, peaceful and relaxing.
Stayed 1 night in Mar 2024
Response from Robb on 4 Mar 2024
Hello Francisca, thank you for taking time to rate your stay with us. We hope to see you again soon. Have a wonderful day!

8/10 Good

Lucia

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Robb on 4 Mar 2024
Hello Lucia, thank you for taking time to rate your stay with us. We hope to see you again soon. Have a wonderful day!

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Nice property for the price & location
Stayed 4 nights in Feb 2024
Response from Robb on 4 Mar 2024
Hello Jacob, thank you for taking time to rate your stay with us. We hope to see you again soon. Have a wonderful day!

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The concierge was very helpful and provided great information.
Stayed 2 nights in Feb 2024
Response from Robb on 27 Feb 2024
Hello Lorraine, thank you for taking time to rate your stay with us. We look forward to hosting you again soon. Have a wonderful day!

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Robb on 27 Feb 2024
Hello Rebecca, thank you for taking time to rate your stay with us. We look forward to hosting you again soon. Have a wonderful day!