Exterior

Reviews of Constantine Marriott Hotel

5 out of 5
Constantine Marriott Hotel
Oued Rhumel Street, Cites des arcades romaines, Constantine

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 87 reviews" "
Rating 8 - Good. 23 out of 87 reviews" "
Rating 6 - Okay. 7 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Marriott was exceptional and beyond amazing ! We loved the spa and hammam we also were surprised by the service especially the jacuzzi, they managed to put flowers all over the floor, it was so thoughtful and cute. We loved it over all.
Stayed 1 night in Apr 2024

10/10 Excellent

Karim

Stayed 1 night in Dec 2023
Response from aissaoui moundji on 26 Dec 2023
Bonjour Mr.Kouki Karim meilleurs salutations de l'hotel marriott constantine.nous vous remercions pour votre fidelitee, nous seront a la hauteur de vos esperenceau plaisir de vous acceuillir encore une fois.tres cordialement

6/10 Okay

Mohammed

The hotel lobby was really nice and the reciption staff helpful and friendly, room was nice abd bed comfy, quiet had good sleep. My only problem with the room service and breakfast restaurant, the food was so bad that I couldn't eat it,after I ordered the burger on the next day they burned the bread, inducating a very poor management, I could eat in a normal restaurant with very lower price and get the best burger, breakfast was very limited , where people smoke around you and bugs everywhere, bread is so hard as a rock, they don't know how to cook eggs, this was a joke to me these people hired either he is his relatives with benefits or he can't taste the food. 5 star hotel and they dont know how to make coffee lattee, this was another joke, last day during my third night stay thier was an event and they tagged tables for those guest, i set in a table away from this ones and yet the lady who work thier she was unproffisional acting like she own the resturant and she was rude and asked me to change my table, another extremly poor managemnt, no one watching them, what will happened when you bring a monkey and put him in a place without supervision he will start making a mess.

2/10 Terrible

Rafiq

Disliked: Staff & service, property conditions & facilities
This is more like a 2 star hotel. Nothing works, staff unhelpful and food is below average. Avoid !
Stayed 4 nights in Jun 2023
Response from Constantine Marriott Hotel Team on 18 Jun 2023
Dear Guest, Thank you for taking the time to provide feedback on your recent stay at Marriott Constantine Hotel. We apologize for not meeting your expectations during your visit. We are truly sorry for any inconvenience you experienced regarding the functionality of our facilities. Please rest assured that we take your comments seriously and will address them with our team to improve our services. We strive to provide excellent service and we regret that our staff did not meet your needs. Your feedback will be shared with the appropriate departments for further training and improvement. Regarding the food, we apologize if it did not meet your expectations. We continuously work to enhance our dining options and appreciate your input. We value your feedback as it helps us identify areas where we can make necessary improvements. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Sincerely

8/10 Good

Niels

Stayed 1 night in May 2023
Response from L'équipe du Constantine Marriott Hotel on 16 May 2023
Cher client, Nous vous remercions d'avoir pris le temps d'évaluer notre hôtel Constantine Marriott Hotel. Nous sommes ravis de constater que vous avez passé un agréable séjour parmi nous. Votre évaluation est appréciée, et nous sommes heureux de savoir que vous avez été satisfait de votre expérience globale dans notre établissement. Nous vous remercions de votre confiance et espérons avoir l'opportunité de vous accueillir à nouveau lors de votre prochaine visite à Constantine. Cordialement

6/10 Okay

Mohammad, KISTA

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of smoking at different places of hotel at lobby and room and restaurant and coffee shop.
Stayed 1 night in Sep 2022

10/10 Excellent

Mazine

Stayed 1 night in Jul 2022

10/10 Excellent

Jahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To start off, they have security at the entrance on to the property and they have security at the lobby before entering the building. Extremely friendly and understanding staff at both those points. The staff reception greeting me by my last name and had tea ready for me along with juice. Which being an advocate for tea, that was the greatest cup of tea I had. My room smelled amazing, looked amazing, and was at the perfect temp and I had one with a view. I’ve stayed in more than 100 hotels. By far this was the greatest experience I had thus far. By the way the free breakfast and dinner buffet ( that you pay for) was exceptional. You just have to stay to understand the rest of the amenities 😌
Stayed 6 nights in Mar 2022
Response from Constantine Marriott Hotel team. on 27 Apr 2023
Dear valued customer, Thank you so much for taking the time to share your wonderful experience at our Constantine Marriott Hotel. We're thrilled to hear that you had such an enjoyable stay with us and that our staff went above and beyond to make you feel welcome and comfortable. We're delighted that you enjoyed the tea and the amenities in your room. It's great to know that you also enjoyed the complimentary breakfast and dinner buffet, which we take great pride in offering to our guests. Thank you again for your kind words and we look forward to welcoming you back to our hotel in the future. Warm Regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for relaxation work and good access
The hotel over all is great Food is very good and can be slightly imporved. 4.5/5 Lobby bar could use more TVs show sports games , could have more snacks They have a superb terrace that could be used for a shisha bar lounge. Lot of potential to harness. After long day of work there should be more entertaining possibilities.
Stayed 2 nights in Jun 2022

10/10 Excellent

Fathi

Stayed 1 night in May 2022

10/10 Excellent

SiFax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went fine
Stayed 1 night in Feb 2022

10/10 Excellent

Riad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and friendly staff - great breakfast and rooms are amazingly large -
Stayed 1 night in Dec 2021

10/10 Excellent

David

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021

8/10 Good

Rafik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Dec 2020

6/10 Okay

Salim

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hôtel need renovation
The room was nice but service, spa and the pool was disaster, pool need renovation
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Fatih, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice staff and nice position
Nice stay. The rooms are spacious and everything was great
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2018

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Constantine
New hotel in very good condition - best in Constantine - good service - nice pool - credit card payments can be a hassle since confirmation is called in from Morocco or France
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joakim, Brussels

Liked: Cleanliness, property conditions & facilities, room comfort
Great facility, questionable staff and management
No hot water one morning, front desk told to report it on Tripadvisor! Eventually the management offered to compensate with a diner, at 10.30 pm :(

10/10 Excellent

K AlNafisah, AlNafisah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel
Care and concern from all staff A great location and a nice view. High interest in securityUnfortunately the hotel does not accept American Express credit card

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect! The only negative note was tge fact that we have to pay for the shuttle going to the airport. And in addition it was full when I arrived and when I left
Stayed 1 night in May 2024

10/10 Excellent

ZHI

Stayed 1 night in Jan 2024
Response from Constantine Marriott Hotel Team on 19 Feb 2024
Dear Guest, Thank you for taking the time to rate your experience at Constantine Marriott Hotel with a perfect score. We are thrilled to see that you had an excellent stay with us. Your feedback is important to us, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. Warm regards

10/10 Excellent

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury
Very kind, polite and helpful staff. Nice spacious room. Good breakfast. We really enjoyed our stay here.
Stayed 2 nights in Dec 2023
Response from Constantine Marriott Hotel Team on 19 Feb 2024
Dear Guest, Thank you so much for taking the time to share your experience at Constantine Marriott Hotel and for giving us a perfect score. We're thrilled to hear that you had such a positive stay with us. We're delighted that you found our staff to be kind, polite, and helpful. Providing exceptional service is our top priority, and it's wonderful to hear that our team exceeded your expectations. We're also glad you enjoyed the spacious room and the breakfast offerings. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards

8/10 Good

Belhadad

Travelled with family
Liked: Staff & service
Séjour dans l'ensemble agréable, les infrastructures sont convenables et du standing d'un Marriot. De façon générale je recommande cet établissement pour un séjour et famille ou business. Le service et l'accueil sont irréprochables. Quelques points d'améliorations (dans les détails) sont tout de même à mettre en évidence lorsque l'on a affaire à un 5 étoiles.
Stayed 2 nights in Aug 2023

6/10 Okay

Mélika

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Maïssa

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tres belle hotel , service excellent , malheuresement piscines int et ext froide et sauna hamman assez mal entretenue

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

David

Liked: Amenities
Très bon hôtel
Stayed 7 nights in Jul 2023

6/10 Okay

Mélika

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Melika

Stayed 3 nights in Jun 2023

6/10 Okay

Abdelhalim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from L'Equipe du Constantine Marriott Hotel on 18 Jun 2023
Cher client, Nous vous remercions d'avoir pris le temps d'évaluer votre récent séjour au Marriott Constantine Hotel. Nous apprécions votre retour et attachons une grande importance à votre opinion. Nous nous efforçons de fournir la meilleure expérience possible à tous nos clients et nous nous excusons si nous n'avons pas été à la hauteur de vos attentes. Si vous avez des commentaires spécifiques à partager concernant votre séjour, n'hésitez pas à nous en faire part. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir un séjour exceptionnel. Cordialement

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from L’Equipe du Constantine Marriott Hotel on 12 Jun 2023
Chère Cliente, Nous sommes très heureux de savoir que vous avez passé un merveilleux séjour au Constantine Marriott Hotel ! Merci d'avoir pris le temps de nous noter et de nous avoir donné une note parfaite. Nous sommes ravis de savoir que vous avez eu une excellente expérience et que notre hôtel a répondu à vos attentes. Au Constantine Marriott Hotel, nous nous efforçons de fournir à nos clients le plus haut niveau de confort et de service. C'est fantastique d'entendre que vous avez apprécié nos installations et nos équipements. Notre équipe travaille dur pour s'assurer que chaque invité passe un séjour mémorable et nous sommes ravis d'avoir réussi à vous offrir une excellente expérience. Merci encore pour avoir choisi de séjourner chez nous. Nous avons hâte de vous accueillir à nouveau au Constantine Marriott Hotel à l'avenir !

10/10 Excellent

Harrison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Freundlichkeit,Hilfsbereitschaft Bereitschaft. Alles hat einfach gepasst
Stayed 7 nights in May 2023
Response from Das Team des Constantine Marriott Hotels on 16 May 2023
Sehr geehrter Kunde, Vielen Dank für Ihre Bewertung und Ihre freundlichen Worte über das Constantine Marriott Hotel. Wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden waren und dass alles zu Ihrer Zufriedenheit gepasst hat. Unser Team ist stets bestrebt, unseren Gästen einen freundlichen und hilfsbereiten Service zu bieten. Es ist schön zu wissen, dass Sie dies während Ihres Aufenthalts bei uns erlebt haben. Vielen Dank nochmals für Ihre Bewertung und für Ihre Unterstützung. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Apr 2023
Response from L'équipe du Constantine Marriott Hotel on 27 Apr 2023
Chère Sonia, Nous vous remercions sincèrement pour votre évaluation parfaite pour votre récent séjour à notre hôtel Constantine Marriott. Nous sommes ravis de voir que vous avez apprécié votre séjour parmi nous et que nous avons répondu à toutes vos attentes. Nous travaillons dur pour offrir à tous nos clients une expérience inoubliable et nous sommes heureux de voir que nos efforts ont été couronnés de succès dans votre cas. Nous espérons que vous choisirez de séjourner à nouveau dans notre hôtel lors de votre prochaine visite à Constantine. Merci encore pour votre évaluation et pour votre confiance en notre hôtel. Cordialement

10/10 Excellent

Melika

Stayed 1 night in Mar 2023
Response from Constantine Marriott hotel Team on 4 Apr 2023
Dear Melika,Thank you for taking the time to rate our hotel! We are delighted to see that you gave us a perfect score of 10/10, and we appreciate your positive feedback.We are always striving to provide the highest level of service possible, and it is great to hear that we met your expectations during your stay. Your positive feedback has been shared with our entire team and will serve as encouragement to continue delivering exceptional service to all of our guests.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!Best Regards,Constantine Marriott hotel Team

10/10 Excellent

Abdelkader

Stayed 4 nights in Jan 2023

10/10 Excellent

Nacera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

10/10 Excellent

habd,djalil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La classe
Stayed 1 night in Nov 2022

2/10 Terrible

laadi

8/10 Good

MENAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent établissement. Ultra sécurisé par une équipe de sécurité très professionnelle. Accueil digne d’un Marriott. Félicitations et 5* a Maamar qui prend soin des clients ainsi qu’au personnel du restaurant et de la réception. Une seule petite remarque, la machine a pression du bar du restaurant qui fait beaucoup trop de bruit au petit déjeuner. Un grand merci.
Stayed 3 nights in May 2022

10/10 Excellent

Tobias

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

4/10 Poor

FABRICE

Business traveller
Disliked: Cleanliness
Déçu.
Douche bouchée. Pommeau de douche cassé. Aucune chaîne d’information sauf France 24 qui saute toute les 3 minutes…
Stayed 1 night in Feb 2022

10/10 Excellent

Thibault

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Nov 2021

8/10 Good

yacine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avant passer un agréable séjour , les réceptionniste était a l'écoute et professionnel , je remercie Inès et ça collègues Naha pour hospitalité , la piscine couverte était froid , et le romm service ponctuelle par contre les pizza était râté , la diversité et présentation des 🍰 était excellente , je remercie le chef pâtissier Youcef pour ça créativité
Stayed 1 night in Oct 2021

8/10 Good

Habib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour fantastique
Stayed 1 night in Aug 2021