Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Travelodge by Wyndham Concord

2 out of 5
Travelodge by Wyndham Concord
3555 Clayton Road, Concord, CA

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jacob

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property unclean. Room filthy. Staff not exactly friendly either. Cops were arresting someone next door when we arrived too. I wouldnt pay $30 to stay here again, let alone $100
Stayed 1 night in Mar 2024
Response from Nick on 3 Apr 2024
Sorry inconveniences you may experiences we’ll work hard to fix any issues you may have. Please let the front desk so they can fix any issues you may have. Thank you for letting us know.

2/10 Terrible

Rachel

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We were traveling with a baby and requested a smoke-free room, but the first room that they put us in was right next to a smoking room, so it just smelled like stale cigarette smoke. The second room that they put us in, was absolutely filthy. I had to clean the toilet seat. I had to scrub dried food off of the countertops. The microwave smelled like somebody else's pizza had just been cooked there. there were stains on the ceiling. The floor was so disgusting, that we walked around barefoot, and our feet got black. the walls were dingy with grime. In the bathroom, there was one open socket, and the other socket had a lightbulb, and a fan that was as loud as a big rig engine, and we could see the layers of filth on the fanblades. There was dirt accumulated in the heater/air conditioner unit. Grime in the corners. Somebody's left over Floss pic on the floor... just disgusting. Even when they "cleaned" the room, and made a big show of spraying bleach in the bathroom, the floor was still disgusting. Gross gross gross. Zero stars. Do not book a room there
Stayed 3 nights in Mar 2024
Response from Nick on 25 Mar 2024
Sorry for inconveniences you may have experienced we’ll work hard to fix any issues you may have. Please let the front desk person know if you have any issues so they resolve it. Thank you for letting us now.

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in, room was newly renovated and refurbished. Very clean. Close to several dining option
Stayed 1 night in Mar 2024
Response from Mary on 16 Mar 2024
Thank you for your positive feedback and your business we really appreciated.

10/10 Excellent

JOGENE

Cleanliness
Stayed 2 nights in Feb 2024
Response from Nick on 10 Mar 2024
Thank for your positive feedback and business we really appreciated.

10/10 Excellent

Sione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some renovations were going on that limits some access to the property
Stayed 2 nights in Jan 2024
Response from Rick on 10 Mar 2024
Thank you for your feedback and your business we really appreciated.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Cozy place
The room is decent for the price. It wasn’t crowded and quiet.
Stayed 1 night in Jan 2024
Response from Mary on 15 Jan 2024
Thank you for your positive feedback we really appreciate

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it- try elsewhere
Room is under renovation. I can appreciate the fact you want to improve your motel, you need to notify potential customers before they book with a strict “No Refunds” policy. Staff was rude. Inhospitable. Room full of drywall dust, noisy, poor condition. Traffic and parking lot noise is high.
Stayed 1 night in Jan 2024
Response from Nick on 15 Jan 2024
Sorry inconveniences you may experiences we’ll work hard to fix any issues you may have. Please let the front desk so they can fix any issues you may have.

4/10 Poor

Gregorio

Stayed 1 night in Dec 2023
Response from Nick on 15 Jan 2024
Thank you for your feedback we really appreciated. Sorry for inconvenience you may experienced please let the front desk person know so they can resolve the issue.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nick B on 5 Dec 2023
Thank you for your positive feedback and your business we really appreciated.

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Nick on 8 Nov 2023
Thank you for your positive feedback and your business we really appreciated it.