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"Staff was great. Best location near everything. Hotel is dated, but great service and best staff make it a great stay. We will return. "

"Personal apático y poco cordial. No es posible que durante el desayuno porquo se pare de la mesa por ir al baño o subir 5 minutos a la habitacion, saquen todo de la mesa por dejarla un rato. Incluso dejando mis pertenencias . Respondiendo que eran sus medidas cdo uno se levanta de ella. Cero cordura, todo rapido y desordenado. No volveria al hotel, y eran quejas de muchos pasajeros.Siempre habian malas respuestas, del personal."

"Perfecto para viaje de negocios"

"I came here for a business meeting. The location is great, right in the middle of downtown, so that part was super convenient. But honestly, the place needs maintenance. It doesn’t look very appealing, and the rooms aren’t soundproof at all — you can hear people talking in the next room. There’s also no ventilation, only heat, so the air gets pretty stuffy. The cleaning staff uses a really strong odor spray to cover that up, but it ends up being too much. For what they charge per night, there are definitely better options out there."

"Simple clean hotel in a quiet area of Concepcion — need to taxi or have a car as not much nearby, but the hotel restaurant was very reasonable and good "

"The staff were kind and welcoming without exception. Breakfast is very robust and accomodating. A special thanks to the cleaning staff who are so thorough and caring!"