Pan Pacific Hotels & Resorts Colonial District hotels

"Staff were outstanding and the level of service was beyond what we were expecting. Sorry we didn't stay fpr longer."

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"Room is comfortable and the staff are all courteous "

"It is very clean and staff are accommodating."

"Room was clean. Staff were very pleasant, friendly, helpful and kind. "

"Check in was amazing and after a 16 hour flight the room was Heaven. "

"Wonderful stay!"

"The staff was very helpful and very kind"

"Beautiful hotel which looks fabulous as soon as you walk in. The staff are very guest focus and very attentive. The express lift is a delight and there are 6 lifts so even at busy times your wait for a lift is minimal. Rooms are very well appointed. Beds are very comfy but pillows could be a bit firmer. Concierge staff are really informative and helpful. The courtesy shuttle is a great way to start journeys from the hotel but only runs from 11:00 to 20:00 daily which is a bit limiting. "