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Reviews of Yoho Hotel Sansu

3.5 out of 5
Yoho Hotel Sansu
651/31, Sir Oliver Gunathilake Gardens, Elvitigala Mawatha, Narahenpita, Colombo

Reviews

4.6
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 6 out of 13 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with illiterate manager
its a short term hotel to visit with girl friend for 2 -3 hrs.

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with friendly staff
First impression was really bad. We were given a smelly room with a non operational toilet but the staff were very lovely they changed us room. The new room was clean and practical for couple + 1 child.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the worst
Absolutely the worst experience ever. Talk about bad marketing. Nothing was as advertised. The rooms were filthy, the hallways dingy and dark. Lizards everywhere. You can expect that of cottages or cheap hostels but this place was charging quite high! Definitely not hotel standards. They said they have a rooftop bar and restaurants, also not true. We left this place within minutes without a refund. DO NOT STAY HERE.

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

aashish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay as SANSU
The hotel is bad, just plain bad. The rooms are very old and so is the furniture. The location also isn't great as there are no decent food joints around. The hotel doesn't provide water. The wifi was very bad and it took several hours for them to fix it. The only good thing about the hotel is that they arrange for a taxi to the airport for a reasonable price at any time.

4/10 Poor

Laxmi Kant, Muscat

Disliked: Cleanliness, property conditions & facilities
Just satisfactory
Staff was supportive. Rooms are small. Paint was peeling off. Very low pressure in shower. Breakfast had limited options like bread, butter, tea coffee and omelette.

2/10 Terrible

c

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

AGILAN, BANGALORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
nice
Response from Marlon on 3 Jan 2015
thank you. come again. we will provide you best service.

6/10 Okay

Imran Iqbal Khan, Pakistan

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Service
yes it was good but room condition is not so much good as compared to the service of hotels.
Response from Marlon on 15 Nov 2014
Dear Sir. Thank you so much for your wonderful comment and we are happy that you enjoyed our service. We are renovating the rooms now and on your next visit we would provide you a best room. Hoping in seen you again Best Regards Marlon Evarts

6/10 Okay

Sri Lanka journey, Colombo

Cheap, good for few nights, easy to reach center
If you just want staying overnight for 1 or two nights you find a very cheap hotel in a quiet neigborhoud, The restaurant staff is very nice and provides you with your wishes. The hotel staff had no informations ybout booking and was at once not be able to find out that I had already paid.
Response from Marlon on 22 Nov 2014
Dear Sir, Thank you so much for your wonderful review. We were extremely happy in serving you and we are glad that you have enjoyed your stay with us. We are extremely sorry that you had to face a fairly late check-in at the reception on confirmation of booking since we have employed new staff. Once again i am sorry for what you have faced. We hope in seen you again. Best & Warm Regards Marlon Evarts

2/10 Terrible

Martín, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and ruined down
Unfortunately I paid for a middle-range hotel and recieved a very bad service. No blankets, the bathroom stunk and a couple of cockroaches welcomed us in the room. It is far away from anything one could think of in Colombo. A very bad experience.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlimmer als schlimm
Wir sind sehr enttäuscht und wir wollten dort auch nicht Übernachten. Die Bilder waren "gefälscht"!!!

2/10 Terrible

Eula, 大阪

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
女性のステイには不向き
女子1人旅で、宿泊予約しましたが、ホテルに着いて部屋のバスタオルを見てビックリ。一晩過ごせないと思い他のホテルへ移りました。部屋は値段相応だと思いますが、女子にはキツイかも。フロントのスタッフの対応は良い方だと思います。 本当に節約して宿泊したい方向けです。コロンボのメイン街からも少し離れてます。
Response from Marlon on 15 Nov 2014
拝啓、 あなたは私がこのレビューを見た今、それをホテルに到着したよう私たちは、あなたが残って、なぜに心配していた。 私たちは、あなたがすべての人だったと、これは私たちのホテルは、全てのお客様に完全な保護を持っていることを言うことである女の子であったことを知っている。 ゲストのセキュリティを最大限にします。 私達はあなたの短期滞在で感じたものに非常に申し訳ありません。 再び私はあなたが実際にhaventはすべきこの恐怖に直面するため（予約マネージャ）非常に申し訳ありません。 私たちは、あなたが到着した場合は、またお会いしたいと考えています。 敬具 マーロン·エバーツ