Accor Hotels Cologne hotels

"Forgot a jacket Have been trying to contact the staff with no luck Got response 3 days later with confirmation that the jacket has been located but nothing happened after Nothing so far after thousands of recorded phone cals"

"Great hotel with lovely staff. Location is nice, would have been great to have more food options. I recommend and would come again."

"Greats service and staff is very friendly"

"We didn’t have breakfast here because 32 euro per person is a little ridiculous. However no other complaint "

"Great hotel and even better location "

"Great location. Right in the heart of town. The inside lobby was beautiful"

"Best Hotel I've stayed in so far for work travel Staff very friendly and helpful Hotel spotlessly clean Room was perfect and comfortably with everything you need Complimentiry drinks and snacks daily Will definitely be returning on next visit"

"We have very enjoyed our stay at the Urban Loft. Close to train station. Staff really friendly and super helpful. We were able to do early check in and leave bags during last day. Bed was very comfortable and the shower was good. The room wasn’t huge but fine for us. The room isn’t cleaned as standard during a two night stay and we were made aware of this on check in but told we could request clean towels if wanted. Would stay again."

"Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here."