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Reviews of James Boutique Hôtel

4 out of 5
James Boutique Hôtel
15 rue Saint-Eloi, Colmar

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 573 reviews" "
Rating 8 - Good. 94 out of 573 reviews" "
Rating 6 - Okay. 10 out of 573 reviews" "
Rating 4 - Poor. 3 out of 573 reviews" "
Rating 2 - Terrible. 1 out of 573 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
#not sponsored James Boutique Hotel has been the best hospitality experience in Europe so far. We arrived late in the night at Colmar so could not find a taxi. We had informed the hotel about this and asked them to arrange for a taxi. To our surprise, the hotel owner came himself to pick us up in his car. We cannot thank him enough for this gesture. The service, the cleanliness, the hospitality was perfect. We would highly recommend James Boutique Hotel to anyone visiting Colmar. The location is nearby the city centre and you can cover all the tourist attractions by foot.
Stayed 1 night in Apr 2024

10/10 Excellent

Arnaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right next to the city center. Staff is super nice and professional
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness! What a find! This is the cutest little hotel that is quite modern. The staff was incredible and so helpful. They have a map of the town and restaurant suggestions that helped us tremendously! The breakfast was delicious with so many options! We hope to go back someday!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in walking distance to most places. It’s a really cute hotel, clean and very friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just a couple of blocks from the heart of the Christmas markets, and was perfect for my stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Erika, Miami

Stayed 2 nights in Dec 2023

8/10 Good

Sarah, Westerly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a town that is very charming this hotel is not intended to be charming. The room was clean and modern, but it was rather sterile. I liked the bathroom, but hated the bathroom sliding door as it didnt close all the way.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient
Very centrally located convenient hotel short walk from the downtown area
Stayed 1 night in Oct 2023

8/10 Good

Mazin S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to stay once again in this hotel. The staff were wonderful both Anais and Rosa/suzan always had a wonderful smile every time they greet us

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, room comfort
A night in Colmar
James Boutique Hotel was a superb luxury location on the edge of the town centre of Colmar. Staff were very attentive and the ambience of the bar was comfortable! Perfect
Stayed 1 night in Aug 2023

10/10 Excellent

Nhuong

Liked: Property conditions & facilities
Very good hotel
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic district is a easy walk from the hotel. The room was spacious, clean and comfortable. The staff is every helpful and accommodating and the breakfast is very good. The parking is easy. We would stay again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal to discover Colmar
A great hotel located a few minutes' walk from the historic centre of Colmar. Excellent room and service. Super quiet. Safe parking. Overall a great stay.
Stayed 1 night in May 2023

6/10 Okay

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a central location to the old town. Unfortunately the property adjacent to the hotel in under construction. A large crane and heavy machinery is very loud at 7am making sleeping in impossible We left a day early because of the noise. The hotel stated it was not their construction and could not help us. Therefore we left and paid for a night we did not use
Stayed 3 nights in May 2023

6/10 Okay

Machelle, Yuma

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Problem was construction for multi floor building next door. No mention when booking. Unable to sleep underground construction began before 7am. Left a day early because of the noise factor. They would not refund the day charge or consider reducing the the unused stay.
Stayed 3 nights in May 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Front desk very friendly and helpful. Lovely breakfast, room very comfortable.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen, Glen Ellyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Easy walk to city center, staff was pleasant and helpful, rooms were lovely and beds/linens were top notch.
Stayed 2 nights in Apr 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had French tv. Wish they had BBC or CnN
Stayed 1 night in Mar 2023

10/10 Excellent

Paul, Corvallis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable hotel. The service was excellent and the staff very friendly. I certainly recommend it.
Stayed 1 night in Mar 2023

10/10 Excellent

Ai Ling, Winchester

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very clean, staff are polite and in a great location with easy parking. Highly recommended place to stay!!
Stayed 1 night in Mar 2023

10/10 Excellent

Sheung Sheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & professional experience in Colmar
Very helpful & professional staff. Good communication throughout the reservation and arrival process. Nice location. Would shay here again when back in Colmar!
Stayed 1 night in Nov 2022

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and located near the downtown area we wants to visit.

10/10 Excellent

Iuliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is amazing hotel with great service. Everything was so comfortable! Thank you very much !
Stayed 2 nights in Oct 2022

10/10 Excellent

yun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is very nice and helpful. Room is very clean. The hotel location is very convenient. It’s a few minutes walking from the town center.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel, great breakfast,location
The family run hotel is pretty new with that modern, clean, organized feel but with lots of tasteful decor in the hotel and the rooms. We would stay there again for both the hospitality, great breakfasts which included butter brioche buns, self serve boiled eggs, scrambled eggs by a Michelin restaurant chef in town, Alsatian sausages, fantastic fresh pressed orange juice, mixed fruit, and great coffee machine. The rooms are very clean and are environmentally friendly updated. The lotions, shampoos, and soaps are all of high quality and environmentally friendly. Includes a towel warmer which helps in not having the towels cleaned as much. Location is about a 10 minute walk to the old downtown where lots of the restaurants, bars, other hotels, and the river canal. A great stay for a very clean hotel with pleasant staff and short walk to downtown.
Hotel room
Bathroom shower
Dining area for breakfast
Breakfast buffet table
Stayed 1 night in Sep 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Aug 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
This hotel is in a working area so we were a little hesitant at first. Hard to find where to pull in at first. Parking looked sketchy but was fine. The staff here is EXCELLENT and the hotel is very very clean and nice. The only drawback is housekeeping does not follow the do not disturb sign so becareful. We would stay here again if we could not stay where we normally stay and would also recommend the hotel to our friends.
Stayed 3 nights in Aug 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a hotel in Colmar! The layout and feel of facility, the friendliness of staff and location in the city center made for a great stay!
Stayed 1 night in Jul 2022

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Perfect location to visit Colmar. Highly recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Yoav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively rooms, very close to the historic centre. Staff were very friendly. Lovely quiet hotel.
Stayed 2 nights in Jun 2022

8/10 Good

Hana

Stayed 2 nights in May 2022

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 1 night in Feb 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2021

8/10 Good

Julie

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Colmar
Great stay and helpful staff. They did an excellent job of cleaning the room each day. Would recommend to anyone visiting Colmar.
Stayed 3 nights in Nov 2021

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Sandra, Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms offer quite air conditioning and super comfy beds and variety of pillows, providing exceptional comfort and convenience. The hotel seems pretty news, everything is clean, very friendly and helpful staff, located in the centre of Colmar.
Stayed 2 nights in Aug 2021

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel with friendly and great staff. Very good service. This was our second stay and we will come again.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the front desk staff. Easy location for walking to the main attractions.
Stayed 1 night in Jul 2021

10/10 Excellent

Stephane

Stayed 1 night in Jul 2021

10/10 Excellent

Michael

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first-rate...location, cleanliness, appointments, breakfast. The staff was outstanding...friendly, knowledgeable, professional. Of exception was a staff member named Sophie. She was the personality of the hotel. I watched her interact similarly with many other guests, so it was just not us. We really enjoyed out stay here, and will again, I am certain, the we return.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James Boutique Hotel is one of my favorite hotels to date! I've stayed all around the world, but Sophie at the front desk truly made us feel welcomed and cared for. She went above and beyond to accommodate us while we were traveling with our dog. She made us a dinner reservation at a vegetarian-friendly restaurant that she found on her own and it was a fantastic dinner! This hotel is the cleanest and nicest smelling one I've ever stayed in. Our room felt brand new and the air conditioning was a wonderful relief from the heatwave. There were also nice little touches for Expedia Rewards members, such as a complimentary drink and room upgrade. We cannot wait to stay here again!
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020