6/10 Boleh diterima
Theresa
Mengembara bersama pasangan
21 Jul 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan
We did not actually stay at Best Western, due to a ceiling collapse in their lobby. When we got there, we were told to go across the parking lot to Country Inn. We were told the rooms were "nicer." The desk chair, the only chair, was difficult to sit in and we weren't able to adjust it. We asked 3 times to have it fixed or replaced. Nothing. The tile in the entry way was loose. The was also an odd odor/scent/smell in the room. Very cramped bathroom. This morning, the carpet by the AC was wet. The elevator was broken and we needed assistance to get all our luggage down from the 2nd floor. Another guest & the maintenance man helped us. The breakfast was fair/good. The staff was nice, just never helped us get a chair. Oh, and the pool looked slimy on top. No one was in it that we saw. So this is a review of the Country Inn in Belleville, not the Best Western. So would probably not stay in either of them in the future.
Theresa
Menginap 3 malam pada Jul 2025