Hotel di Collinsville

"Good experience for the cost. Good breakfast too."

"I have always enjoyed staying at Hampton and have consistently received great service, which is why this experience was so disappointing. We left our room early in the morning expecting it to be cleaned by the time we returned, but it had not been serviced. When I went to the front desk to inquire, I was told that housekeeping needed to prioritize rooms from guests who had checked out so they could be prepared for incoming guests. While I understand that process, in my experience at other...

"I had a problem with the shower because water was leaking out through the shower door and it wasn’t fixed.."

"Very comfortable room and staff was courteous. The breakfast area and food was Great."

"We have stayed here before and loved it so we booked again. This time we got a room on the first floor next to the ice machine. A wedding party was going on which was excessively noisy but honestly the ice machine was the bigger issue. Couldn't Believe it was across the hall from us. To top it off the TV they were having issues so only had 4 tv stations. Again nice hotel and great location so don’t look past it just make sure your not next to the ice machine or first floor."

"Hotel does not match the online pictures! Terrible smell, no carpet on the floor, bathrooms dirty. ZERO ⭐️"

"Very nice pillows."

"Clean room."

"Room is really clean, Staffs are really nice and helpful. Parking lot is truly convenience ."

"Convenient location Clean facility Good breakfast"

"Property worked very well for us. Parking was easy, rooms were clean, staff was helpful."

"Great"

"2 nd floor smelled like sewage. When making reservations for a shuttle for 440 the agent told me it was full so I had to take the 340am shuttle. I left and came back to someone new checking in and witnessed the same agent tell a couple the shuttle was available for 440. I didn’t say anything because she looked right at me when I said I was going to report it.an older white email with white hair.probably would not come back because of that. It felt racial."

"Over all great for the value"

"Just all around wonderful stay. Very quiet and comfortable."

"Need more clean i see a pup dog"

"Breakfast was really nice and they put it out early so our kids could eat before their very early softball game."

"They charged me security deposit and it somehow disappeared from my transaction history and never showed up back. My bank cannot find the transaction. On my second stay they charged my card twice for security deposit. Based on reviews this has been an ongoing issue with this location. I’ve been to several locations and a hour after checkout I always get my deposit back, but for some reason this location holds onto your money."

"Very friendly staff."

"Clean"