Hotel di Collinsville

"Clean"

"We loved our stay here! It was cozy, inviting, clean & comfortable. Wayne and Kim were great hosts! We loved our daily stories & tasty breakfasts. Thanks so much for a great place to stay for our visit!"

"Parking was easy, room was clean, lots of food nearby. The man who checked us in was very friendly, some of the other staff weren’t as friendly but no one was rude. "

"Great stay as always!! Office staff are friendly and fix any issues promptly. The renovations have been coming along nicely!"

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would...

"Clean room "

"Cheap clean ok place "

"Floor was dirty. Door lock was difficult to open. Breakfast was good. Parking lot under the building was difficult to get out of, but felt safe."

"We've stayed here multiple times and the staff has always been good. my only critique is the outside of the property grounds could use a good cleaning up."

"Service was great "

"Everything in the hotel is amazing from room to staff to pool area breakfast was amazing and the lady that was there on 04/07/2026 around 9am serving the breakfast putting it out she was so helpful and very friendly the fact also that the hotel had Coffee,Tea, Hot Chocolate, for free all day all night was absolutely Amazing!!! Love that also and of course the free breakfast and all the options they give for you to pick and the organization is amazing has well overall I will recommend and will...

"Friendly staff, clean room, easy check in. Would stay again for a quick overnight "

"Ok"

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"Good"

"The front desk staff was very warm & welcoming. Parking was good. The property has a lot of fun history & architecture -- make sure to read about it in the little room off the lobby. And the town/area is so quaint. My husband had to work, so I sat at the bar by myself for dinner & had a wonderful time. The bartender is amazing. Really good at her craft! Food was great. It might be a challenging hotel & restaurant to navigate if one has mobility issues. There is an elevator, but there...

"Everythig was good except there was a foul smell in the hallway and that was very unpleasant."