I read the reviews about this place being "clean" and thought we could give it a try. We're in town for my puppy's surgery, and they were amazing when checking in. Helped us get a first-floor room. We drove 7 hours and were exhausted when we walked in. Went to grab food and then came back to really check out the room. There is mold growing in all the vents, stains on the bed, the sheets were gritty and dirty, the mattress protector looked like it had never been cleaned, nor changed! It was torn apart all over the place, and there was just hair and dirt and grime everywhere you looked. The AC didn't work at all. The sofa bed was stained yellow and had crumbs, hair, and other unknown substances all over it, so I refused to let my daughter sleep on it. I brought it up to the front after dropping my puppy off for her surgery, and they still charged us for another day. Not once did someone come to clean the room while we were out today. Honestly, I wouldn't wish my worst enemy to stay here. The first woman we dealt with last night was a sweetheart. The woman we had contact with today was rude and dismissive. I had even shown her the pictures. I'm so disappointed because this place had really decent reviews! Please clean your rooms, guys. This was gross and added so much stress to an already stressful trip. 😞