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Reviews of The Union Club Hotel

3 out of 5
The Union Club Hotel
110 Murray Street, Colac, VIC

Reviews

5.4
Rating 10 - Excellent. 2 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 6 out of 22 reviews" "
Rating 2 - Terrible. 5 out of 22 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Liked: Cleanliness
Disliked: Room comfort
Not very happy
The room was clean and bathroom was nice heater wasnt easy to use so gave up and was cold and it was so loud due to windows not being sound prof And it was so cold the bed had a sheet and a polo fleace blanket on it and a spare blanket and thats it defanatly need too do better
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I arrived the man in the pokies said to book in at the service desk in the pokies. The women there said no go to bottle shop. When I asked when the pub opened I was informed that it was being renovated. I looked inside no renovations locals informed me that it has not been open still the first lock down in March last year. The only place you could get a drink was to sit in the bistro with the diners. On labour day the bar and bistro were closed so there was no service at all. The room was clean and the fittings were great as it had been renovated. The website pictures do not show what is really going on
Stayed 2 nights in Mar 2021

10/10 Excellent

Jazzmon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in Colac
Colac in a nice quiet town by a large lake. The Bistro had a huge and tasty US style Pork Ribs. Very genial Host
Stayed 1 night in Jun 2020

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Bailee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fairly mediocre accommodation, warm & helpful staff.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Staff were very friendly and helpful, the room i was in had an outside balcony but was locked off
Stayed 1 night in Dec 2019
Response from Mitch on 5 Dec 2019
Thanks for your feedback! Unfortunately we have to have the balcony blocked off for safety reasons, but we are glad you enjoyed your stay

4/10 Poor

Christine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Good size room. Comfortable bed. Kitchen facilities separate, mo in room coffe making.
Stayed 2 nights in Oct 2019
Response from Mitchell on 9 Oct 2019
Hi, we are very glad you enjoyed your bed and room size. We are very sorry for the shared kitchen and that it made you have a 2/5 star stay. It is in our room description, but we understand it is not for everyone.

8/10 Good

shaz, warrnambool

Travelled with partner
Liked: Cleanliness, staff & service
Is in a good location in the middle of town. Was fairly noisy being the weekend. Room very basic. Bathroom was nice, newly renovated.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Kyle

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap, adequate but very load on a weekend
Hotel was what I expected for the price, cheap and adequate. The staff in the bar where you check in we lovely and room was clean enough. The major problem was the noise level from the bar which started at 10pm and was nonstop until 3am, with the loadest music I've heard ever in a hotel.
Stayed 1 night in Feb 2019

2/10 Terrible

happytraverler, melb

Liked: Cleanliness
Disliked: Property conditions & facilities
Terrible would not recommend
If you want a bit of peace and quiet so you can sleep well don’t go here It was noisy I could here kitchen staff bang god knows what continually Another person staying had tv on all night. Could not sleep .
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing in most areas
The room was quite small and noise from the nightclub downstairs made it hard to sleep. Room and ensuite had been renovated. Exterior staircase covered in bird poo and flyscreen on window was torn. Shared kitchen untidy.
Stayed 1 night in Mar 2018

8/10 Good

Tylar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place to stay.
My partner and I stayed at The Union Club Hotel for one night mid-week as David Strassman was in town! The man who served us and checked us in to our room was nice, and very helpful. The room itself was clean and modern, nice amenities however our mini bar fridge didn’t work which was unfortunate. Other than that, great place to stay in a good location. And the pub food was great too!
Stayed 1 night in Feb 2018

4/10 Poor

Guz, South Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Be very close to worst place I have stayed in.
Very basic. Mould in the empty fridge. Band playing downstairs until early morning. The TV could not tune into any station. Its an old pub, maybe they have forgotten about the rooms or are to busy serving drinks & meals.
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

anthony, victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crap
I needed a good nights sleep.There was a live bad playing down stairs the place stunk of cigarette smoke. Room was right on the street, main high way so heavy vehicles traveling through all night. Very un enjoyable
Stayed 1 night in Jan 2018

2/10 Terrible

derna, adelaide

Disliked: Cleanliness, property conditions & facilities, room comfort
NOISE
This hotel manager needs to decide which way they want to go you either have guest to stay or you have head banging music all night. When you have travelled all day you expect a good nights sleep & to be able to relax in your room but not this place at 9 00 the music started so loud it vibrated thru the room to the point we couldn't hear the TV that music went at that volume until 2am both nights we were there. After the first night we tried to book somewhere else but there were no available rooms. I would never stay again & I'll tell anyone going to colac not to stay there. The rooms are quite ok & very nice revamps bathrooms but no use doing up accomodation when you have that noice to put up with NO SLEEP
Stayed 2 nights in Dec 2017

2/10 Terrible

Tj, geelong

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Couldnt get out fast enough
Renovated rooms are clean. Thats it. Hallways filthy. Upstairs foyer eww. Communal kitchen filthy. Can only speak about staff i dealed with. Man at checkin was fine. Anon lady... needs to look for a new day job. If hungry bistro food is mediocre
Stayed 1 night in Sep 2017

4/10 Poor

gustavo p

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ambiente estranho, quarto OK.
O quarto era OK, mas a recepção fica dentro de um bar de apostas no térreo. Ambiente “estranho”...
Stayed 1 night in Jan 2019