Cocoyoc Spa Hotels

"Clean, great staff, valet was great. "

"Really nice place and architecture. The kind staff are really nice. It is very clean! The rooms toilets and everything. Areas of improvement FOOD and MUSIC!!! Nothing tastes good in here; i think they need a better chef, i even tried the most expensive food options but still they were really average. Also they need a better DJ. The music doesn’t match the vibe. Jazz piano in spa? Electronic hight tempo in Japanese restaurant?!"

"Gran lugar, buen hotel. Una lástima que esté lleno de moscas. El staff sabe que tiene un problema grave de moscas en su restaurante y por años, no han hecho nada"

"“We understand your concerns but we have work to do” is what we were told when we noticed and heard that the roof above our room was being renovated. The banging was so hard, stuff were falling off the surfaces in the rooms. Then he followed up that “the construction is only from 10 am until 6 pm!” After many hours of waiting, we were moved to another room"

"En las todos todo se ve muy bonito. Pero la realidad es que las camas están horribles y son muy duras. Así mismo las almohadas de la peor calidad en el mercado. Las sábanas también. Las cortinas no funcionan pues entra toda la luz y hay un gallinero abajo que entra tod el ruido. La peor esperiencia jamás vivida ! No vayan ! "