Exterior

Reviews of Hilton Garden Inn Cleveland Airport

3 out of 5
Hilton Garden Inn Cleveland Airport
4900 Emerald Court SW, Cleveland, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
The facility was nice, just a little dated. The staff was friendly and courteous. In all fairness, we only stayed a few hours and did not have time to enjoy any hotel amenities like the pool or exercise room. Also, nothing close by so feels kind of isolated.
Stayed 1 night in May 2024
Response from Marvin Davies III on 26 May 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback!

6/10 Okay

Aidan

Liked: Staff & service
Stayed 1 night in May 2024
Response from Marvin Davies III on 22 May 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn, Cleveland Airport. It is always a pleasure to receive a positive score. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

6/10 Okay

David

Business traveller
Place had a strong smell of industrial cleaner, limited parking.
Stayed 1 night in May 2024
Response from Marvin Davies III on 22 May 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry were disturbed by the strong smell of the industrial cleaner and that the parking lot was undergoing resurfacing during your visit. Rest assured the parking lot will be at full capacity by your next visit. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in May 2024
Response from Marvin Davies III on 22 May 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

6/10 Okay

Wayne

Travelled with partner
Liked: Cleanliness
The food was terrible to say the least.Service was terrible.
Stayed 3 nights in Apr 2024
Response from Marvin Davies III on 3 May 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food or service you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on 30 Apr 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. It is always a pleasure to receive a positive score. Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Randy

Travelled with family
Liked: Staff & service, amenities
Noisey, doors slam shut, kids after 11
Stayed 1 night in Apr 2024
Response from Marvin Davies III on 3 May 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn, Cleveland Airport. It is always a pleasure to receive a positive score. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite nice, excellent breakfast, reasonably priced. Room was clean and comfortable. Property has been under construction for years, perhaps it's ongoing?
Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on 26 Apr 2024
Thank you for taking the time to share your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

6/10 Okay

Russ C

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on 23 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

2/10 Terrible

Timothy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room smelled like cigarettes the whole time we were there
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on 17 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sarima

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Apr 2024
Response from Hotel Manager on 16 Apr 2024
Thank you!

2/10 Terrible

Ranee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The road was absolutely horrible getting back to the motel.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 16 Apr 2024
I'm sure the city, with nicer weather, will be continuing to work on the roads. Hopefully, once you arrived at the hotel, your stay was pleasant!

6/10 Okay

Daniel

Travelled with family
Convenient enough to airport but a bit run down and in need of renovation.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 16 Apr 2024
With our renovation in full swing and the guest rooms nearly complete, we will soon be starting on the main floor!

10/10 Excellent

Gerald

Stayed 1 night in Apr 2024
Response from Marvin Davies III on 3 May 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn, Cleveland Airport. It is always a pleasure to receive a positive score. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Chelsea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the hotel. Only thing we didn’t like is the showers. To get the kids in or ourselves we had to get soaked. It’s like they made them backwards. Strange. Otherwise it was good.
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on 9 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a basic hotel, but it has everything you need. The staff is incredibly nice and friendly! We would definitely stay here again!
Stayed 1 night in Apr 2024
Response from Marvin Davies III on 9 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 2 nights in Apr 2024
Response from Marvin Davies III on 10 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

2/10 Terrible

erin

Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on 30 Apr 2024
Thank you for taking the time to rate your experience at The Orbit Hotel, Trademark Collection by Wyndham. Is there something we could have done to earn a higher score? Here at The Trademark Hotel Collection, we continuously strive to exceed your expectations.

10/10 Excellent

Katrin-Kaja

Stayed 1 night in Apr 2024
Response from Marvin J. Davies, III on 27 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marvin Davies III on 5 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marvin Davies III on 27 Mar 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

4/10 Poor

Curtis

Liked: Staff & service, amenities, property conditions & facilities
It was clear quite and the Staff was very Nice but they tried to charge me $10.00 dollars 💵 for a continental breakfast...... ! I have stayed at a lot of hotels 🏨 in the 58 years that I've been living and I ain't never heard of nobody trying to charge money 💰 for a continental breakfast..... !
Stayed 2 nights in Mar 2024
Response from Marvin Davies III on 27 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future.

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the restaurant was unexpectedly incredibly delicious! The shuttle bus drivers especially Shannon were so kind and helpful. And the woman that checked me in was just wonderful. I had a great experience!
Stayed 1 night in Mar 2024
Response from Marvin Davies III on 27 Mar 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the food to be incredibly delicious and Shannon was kind and helpful. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very clean and kept up. The room was very well kept. The customer service was not so great. I waited over an hour for the shuttle car because they didn't realize after telling the front desk 3 times that I was waiting for the shuttle service to the airport that I was there. The afternoon front desk staff were rude. The morning staff was much nicer and more helpful.
Stayed 2 nights in Mar 2024
Response from Marvin Davies III on 27 Mar 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the property to be very clean and well kept. I am sorry we dropped the ball on the customer service end. We will definitely work on that. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024
Response from Marvin Davies III on 21 Mar 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Lee

Stayed 1 night in Mar 2024
Response from Marvin Davies III on 2 Apr 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service
There were issues with the sink and toilet. Sink was backed up and toilet over flowed. Staff was great about sending maintenance up, but the sink problem was not completely resolved, and the overflow was bad.
Stayed 2 nights in Mar 2024
Response from Marvin Davies III on 13 Mar 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry you experienced plumbing problems during your stay. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jane

Stayed 1 night in Feb 2024
Response from Marvin Davies III on 27 Feb 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Barbara Ann, Lisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Marvin Davies III on 25 Feb 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Spent a night here on business. Great Hotel. Had dinner at the Aviator down the road, so good! It's also just minutes from Top Golf.
Stayed 1 night in Feb 2024
Response from Marvin Davies III on 25 Feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to be great and you enjoyed dining at The Aviator. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Susana M

Stayed 3 nights in Feb 2024
Response from Marvin Davies III on 21 Mar 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Thomas

Stayed 1 night in Jan 2024
Response from Marvin Davies III on 25 Feb 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
No continental breakfast.
Stayed 1 night in Jan 2024
Response from Marvin Davies III on 26 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

2/10 Terrible

James

Stayed 2 nights in Jan 2024
Response from Marvin Davies III on 26 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback! Please accept our sincere apologies for falling short of your expectations. May I ask what we could have done differently to meet your expectations? Any feedback you have would be greatly appreciated! At The Orbit Hotel, we promise to do whatever it takes to ensure you are satisfied. We sincerely hope you will consider staying with us in the future should you return to the area! You Can Count On Us. Guaranteed.

10/10 Excellent

ANITA

Stayed 1 night in Jan 2024
Response from Marvin Davies III on 26 Jan 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Marvin Davies III on 14 Jan 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marvin Davies III on 13 Jan 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Kenneth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marvin Davies III on 13 Jan 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Michael, Falls Church

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging staff. From the shuttle driver to the housekeeping staff, everyone was courteous and genuine
Stayed 3 nights in Dec 2023
Response from Marvin Davies III on 13 Jan 2024
Thank you for taking a moment to share your experience. I am happy to learn the staff was very friendly and engaging! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Megan, Westlake

Stayed 1 night in Dec 2023
Response from Marvin Davies III on 13 Jan 2024
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great.
Stayed 1 night in Dec 2023
Response from Marvin Davies III on 13 Dec 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. I am pleased to hear that everything was great! Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Kara

Stayed 1 night in Nov 2023
Response from Marvin Davies III on 13 Dec 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Marvin Davies III on 28 Nov 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Mark

Travelled with family
Liked: Amenities, property conditions & facilities
Rooms were very clean and nice. Bathrooms very clean
Stayed 1 night in Nov 2023
Response from Marvin Davies III on 27 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the room and bathroom to be very clean and nice. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

4/10 Poor

Pauline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Marvin Davies III on 14 Nov 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Room was clean and beds were comfortable. Even though it’s near the airport it’s very quiet. Would stay here again.
Stayed 1 night in Nov 2023
Response from Marvin Davies III on 11 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear your room was clean and quiet, the bed was comfortable, and you would stay with us again! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Nov 2023
Response from Marvin Davies III on 9 Nov 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it; a little farther out/remote than we thought
Stayed 2 nights in Oct 2023
Response from Marvin Davies III on 5 Nov 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Marvin Davies III on 31 Oct 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

10/10 Excellent

Amiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Response from Marvin Davies III on 31 Oct 2023
Thank you for taking the time to rate your experience at The Hilton Garden Inn Cleveland Airport. It is always a pleasure to receive a positive score. Here at the Hilton Garden Inn Cleveland Airport, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.