Hotel Dekat Clayton House

"One of the elevators was broken. The pool was closed. Three of the 4 ice machines I tried, did not work. My toilet was clogged and I hadn’t even used it yet!! And there were extra charges on my card. I was not emailed any kind of receipt. I couldn’t use half the hotel services, but still had to pay full price!! Horrible stay. "

"Things looked really rundown, and there were no towels available because the pool towels weren’t being taken out of the rooms. Rooms weren’t being cleaned properly a lot more expensive than we thought since we thought we were getting the breakfast included it was not."

"The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price."

"Didn't have a microwave and they were doing maintence almost half the time I was there. It was totally a waste of money"

"Not a hot tub there and the place was nasty and we had too bring our own cleaning supplies and they guy took our money and put it in his pocket wouldn’t give the rest of our deposit back because the towns was dirty bc we put it in the floor and it already had stains on it and nothing was cleaned a lot of roaches and bugs"

"Breakfast was ok. No issue with hotel and parking "

"Clean and friendly "

"The room was very clean. Pleased with it all. "

"Bed was too hard. Room was clean and adequate."

"Bad shape"

"Nice size and comfortable rooms. The shower would not switch from the tub fosset fully and there was hair on bathroom floor. Front desk and breakfast staff are exellent "

"Breakfast was perfectly prepared with options for people with varied dietary needs. Staff were friendly and helpful. The room was clean and prepared for our arrival with the fridge cold and the air at 70. Well stocked bathroom amenities and decent gym setup as well."

"The shower had long strand of hair on the shelf and shower entrance. "

"Clean, quiet, great staff."

"Nice"

"Excellent accommodations! Will be back for sure! "

"Property was nice. Breakfast buffet was better than most. Only received towel service from housekeeping in 4 days. Coffee and condiments never replenished. Floor above us, room had large dogs that jumped on & off bed all day and night and howled in the evening. "

"Everything was nice and clean, and the staff were friendly"

"This was an inexpensive stay and it was pretty much what we paid for. Sometimes saving money, comes with other costs."

"Bueno"