Hotel Dekat Clarion Mall

"First room they gave me had a terrible, strong odor. I was told that an individual had been in the room all week with do not disturb sign. Why would they then give the room to another guest without taking care of the problem? Second room was worn…with cracked bathroom sink. Housekeeping failed to tidy the room - I had to change out my own towels. Very disappointing experience for the price point."

"Just what we needed for a winding down rest on our long roadtrip. The beds are sooo comfy, and everything was so clean and orderly. Great job guys, thank you so much!"

"Very nice area and clean rooms."

"Most of the staff were very nice and the condition of the property would have been excellent, if not for the nasty stained towels in the bathroom. I went to the front desk to get cups, as they were none in the room and to exchange a towel with big stains all over it. The front desk clerk appeared disbelieving, and a bit put out before giving me another folded towel and stating he would make a note for the general manager.When I unfolded the new towel in the room, it was also stained."

"There was no refrigerator in the room There was no hair dryer in the room The staff was less than friendly/helpful There was no shampoo or body gel in the dispenser. Didn't realize that until I was in the shower There was no hot water for tea at breakfast. Actually that dispenser was EMPTY. "

"Worst experience ever "

"The sheets were stained, the bathmat was dirty, the water in the shower was cold. Tv didnt work. "

"The staff was friendly and helpful and the room was clean and comfortable. "