Hotel di Civil Lines

"Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot. "

"Average "

"Great location and property "

"La camera in dormitorio che costa 2000rupees, me lo hanno fatto pagare 5000 a notte solo perché avevo prenotato con un app al di fuori dall'India. Hotel situato in un luogo comodissimo e centrale peccato i prezzi, a causa del kumbh mela i prezzi stanno alle stelle e loro se ne approfittano di questa situazione. Comunque alla fine ho ricevuto il letto, e un bagno che alla fine va bene. Non posso pretendere di più. Solo alla fine quando stavo facendo il checkout e perché c'era il proprietario...

"I stayed in hotel for two days"

"Very nice and clean, nice bathroom, very friendly staff, good food in restaurant. Helped us hire a taxi for further travel. Overall nice place! "

"First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option...

"Rohit and staff did an excellent job during our stay for Kumbh.. they even served hot dinner on the night that we were late coming back to the hotel after sightseeing at the Mela."