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Reviews of Executive Inn

2 out of 5
Executive Inn
301 East I-20, Cisco, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 113 reviews" "
Rating 8 - Good. 39 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 8 out of 113 reviews" "
Rating 2 - Terrible. 4 out of 113 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very well maintained. TV remote was difficult to operate.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the new flooring throughout my small room, the VERY large flat screen TV, and the newly renovated bathroom fixtures. The bed was also very comfy - I got a really good night's sleep. Also, two thumbs up for the super nice front desk people! 👍👍
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room and friendly staff.
Stayed 1 night in Nov 2023
Response from rick bhakta on 27 Nov 2023
Thank you so much for positive feedback You like to Serve you in future have a wonderful day

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from rick bhakta on 7 Nov 2023
Thank you so much for positive feedback. I really grateful to you, we will see you in future. Thank you very much, have a good day.

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't bring your family here!!!
The trip got off to a sketchy start when the front desk attendant received us barefoot. Then, it was very difficult to understand his accent. The room has one prison like window. The air conditioning unit did not cool the dank, dark, muggy room. The mattresses reeked of urine. There was old food stuck to the wall and mirror. The blankets and sheets had black specks all over them. We had to go purchase bedding to lay over the beds and didn't even consider laying on the dirty, smelly pillows that also had an unknown hard element stuck to the pillow that was about the size of a golf ball. If purchasing an alternate hotel room would have been feasible, we would have done so. This place was disgusting and we will never go back.
Stayed 2 nights in Oct 2023
Response from am on 30 Oct 2023
Thank you so much for positive feedback. I really appreciate your concern. But if you don't like the room, you should check out right away and we don't charge you for the rooms.

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people
Stayed 1 night in Oct 2023
Response from rick bhakta on 7 Nov 2023
Thank you so much for positive feedback Have a wonderful day.

6/10 Okay

Joyce

Travelled with partner
Disliked: Amenities
We waited 45 min. Before someone showed up so we could check in...she was very appologitic.
Stayed 1 night in Aug 2023

10/10 Excellent

kirk

Stayed 1 night in Jul 2023

6/10 Okay

Devin

Stayed 1 night in Jun 2023

8/10 Good

Gary

Stayed 2 nights in Mar 2023

6/10 Okay

Ivan

Liked: Staff & service
Disliked: Cleanliness
Bugs, room had a smell, AC was turned off we arrived
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Travelled with family
Stayed 1 night in May 2023
Response from rick b on 15 May 2023
Thank you so much for positive feedback. Thank you so much for positive feedback we'll see you in the future thank you.

8/10 Good

jeb

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is a property that is outdated. The air-conditioning is above my head so have to climb on a chair to adjust. Did not provide adequate amount of towels...I know I could ask for more but did not. The outside is not attractive and has the appearance that it was something better many years ago. However, the price is very reasonable.
Stayed 2 nights in Apr 2023

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tight
Stayed 2 nights in Mar 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. I figured a last minute, side-of-road stop would be sketchy, but it wasn’t. Cleaner and more modern than some of the name chains I stayed for n during this trip.

10/10 Excellent

ANGALA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Jayme

Stayed 1 night in Nov 2022

6/10 Okay

JERRY PAT

Disliked: Property conditions & facilities, room comfort
Old, Outdated, Cramped
This hotel is old and outdated with two chairs crammed under a table so it was hard to get either out to use. Our room was tiny and had lots of road noise from I-20 although it was in the farthest corner from the freeway. We did not sleep well with the noise and felt as though the space was limited. The owner was very pleasant and gave us extra coffee which we appreciated.
Stayed 1 night in Nov 2022

10/10 Excellent

ANGALA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean! Front desk staff was extremely friendly during check-in. We will stay here again when traveling to Cisco.

10/10 Excellent

Raymond

Stayed 1 night in Oct 2022

2/10 Terrible

Davd

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival office was locked. After awhile a young man in bare feet came and took my payment. Bathroo floor was dirty and the ac was almost un accessible. Had to stand on bed. Overall poor
Stayed 1 night in Oct 2022

10/10 Excellent

Sergio

Stayed 2 nights in Aug 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jul 2022

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service
It was very economical. The staff was kind and the room was clean. Crazy colors in the rooms but we just needed a bed for the night and it worked out perfectly.
Stayed 1 night in Jul 2022

4/10 Poor

Dell

Travelled with family
Liked: Cleanliness, staff & service
Overrated
Check-in lady was pleasant. First unit they gave me had great A/C unit, but the bed was not made and the deadbolt lock was broken. Lady was apologetic and gave me another unit. This one's A/C was rather old and ran all the time. When I got ready to leave, the things I'd put in the refrigerator had frozen, ruining the bag of salad greens. Then it took about 4 minutes before I could get the front door open - lock bolt would not fully retract - finally got it to open after getting a bit rough with it (no damage). Definitely not good had there been a fire! Place needs a safety check. Bed was comfortable, loads of hot water, quiet except for the A/c unit. Not so sure about the orange and brown wall paint (both units had it) - not soothing at all. Musty smell at first, older dark carpet. Certainly didn't live up to the 8.0 rating I was expecting... more like a 5.5 - 6.0 (which I stay at regularly). I chose it because I figured the rating would justify the higher price and be nice for a change. Would I stay again? probably not, simply because it was over rated for what it was. Senior solo female
Stayed 1 night in Jul 2022

6/10 Okay

Mark

Travelled with group
Stayed 2 nights in Jun 2022

8/10 Good

jeb

Liked: Cleanliness, staff & service
A clean, comfortable room
Stayed 3 nights in Jun 2022

10/10 Excellent

Ron

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. It was clear it had been recently renovated.
Stayed 1 night in Jun 2022

8/10 Good

Carolyn

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff were very friendly and helpful. Accommodations were surprisingly good for a motel... although the room had some oddities and could have been cleaner. My window did not lock so I had to use a stick to jam it closed.
Stayed 2 nights in Jun 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
The initial site is worrisome but the rooms are very clean and comfortable. Check in was thru a window but very simple and friendly. Parking lot was gravel but very spacious. Room doors unlock with a key. Room was very clean, shower was hot and bed was very comfortable. Room was small, but we're just there to rest and sleep. If I ever find myself in or passing thru Cisco, Tx again, I will stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was quick and efficient. Room was clean. Stay was comfortable.
Stayed 1 night in May 2022

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Right next to freeway, truck noise all night. Gravel parking lot. Dated, you get what you pay for.
Stayed 1 night in May 2022

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel. Clean rooms. Big smart t v. Hot water. All i needed for a great place to rest.
Stayed 3 nights in Apr 2022

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Rhonda

Stayed 1 night in Apr 2022

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
To be honest I went in not expecting much when I booked this stay, but I was pleasantly surprised when I showed up to the property! The front desk Staff was very friendly, they had me checked in and on to my room super quick. The room was Clean, Quiet, TV Works, Cold mini fridge , Hot shower, cool AC & warm Heat, comfortable bed with Clean sheets! Also the room has some updates with wood/laminate flooring and completely updated bathroom, new tile, shower/tub combo and again Very Clean! The parking lot is well lit and feels very safe/secure. In the middle of the parking lot (where I assume a pool was at one time in the past) has been made into a cool little hang out area with Fire pits, bbq grills with a couple of picnic tables. All in all I was only there one night but this place has a special feel to it and I will definitely stay here anytime I’m in/around the Cisco, TX area!
Stayed 1 night in Apr 2022

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the single story and old fashioned key! I could park right in front of my room! The hotel was right next to IH20 but my room was towards the back and with the AC running- no problem with road noise. The only problem was the ac was a little tall for a short person to reach the controls. The room was clean! The water pressure in the shower was awesome!!
Stayed 1 night in Apr 2022

8/10 Good

John

Stayed 1 night in Apr 2022

8/10 Good

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple clean room with comfortable beds. Parking lot is gravel but workable.
Stayed 2 nights in Apr 2022
Response from Rick bhakta on 11 Apr 2022
We are very thankful for your positive feedback thank you very much and we will see you at the future thank you

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 2 nights in Feb 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and warm welcome for guests.
Stayed 1 night in Jan 2022

10/10 Excellent

Stephen, Plano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at Executive Inn many times. Always clean and well maintained. The owners are very helpful.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!!
The staff was very friendly but the motel was bad. There were roaches crawling around all over, the cleanliness was terrible and the room was outdated. I have stayed in this motel and it wasn’t bad. I won’t stay there again and it’s sad because it’s a local motel.
Stayed 1 night in Dec 2021

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel but fairly noisy
Stayed 1 night in Oct 2021