Hotel Dekat Cinemark Strongsville at Southpark Mall

"Luggage racks need to be readily available for arriving and departing guests. "

"Breakfast was good. Room was clean and spacious. Staff very friendly."

"Was good"

"The room was clean and the bathroom was clean. Nice stay!"

"There was NO airport shuttle until mid afternoon! We reserved here because it was stated that there was an airport shuttle. Also no one serviced the room until the second day. Again, for the high price we paid, not acceptable. There were times no one was at the front desk. Anybody can walk in - no security. Terribly disappointed in Marriott!!!."

"Hotel was very nice but, Very disappointed😢the pool and hot tub was closed we should of got an email specially when we have kids"

"Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. "

"TV didn’t have signal for hours was in my room bored "

"Staff is not friendly not professional "

"Staff were nice, room was clean, breakfast was decent. Could have used more towels."

"Me encanto"

"It was clean, staff was nice at check in. It definitely needs upgraded. And wish there would have been more warm options at breakfasts instead of all breads. Eggs and meats for those with dietary restrictions is nice. "

"Clean room, friendly staff great theme and decorations. I just wish it was a park and stay. It is not a park and stay and I was mislead by the description of free parking and free airport shuttle. But the front desk recommended a parking lot and it all worked out."

"Since i paid for the room thru Expedia and there was an issue with not only my check in but there was no working hot water, i would expect Expedia to reimburse me for my one night stay ($79) instead of offering me $20 OneKey cash points. Red Roof has offered me their own points (over 6K) for the inconvenience. I don't travel much at all as I can't afford it. I would expect better. "

"-"

"Elevators were all out of order and check-in system was down. Had to leave card details at desk to get my room."

"Great breakfast"

"Great staff "

"Toilet was leaking water at the base. Lamp in the middle of the room was plugged in to an outlet on the wall which put the cord in the main walkway as a trip hazard (I unplugged it). Key card maker was broken so had to stop at front desk every time we needed access to the room. They didn’t verify who we were they just unlocked the door before we got to it. Long wait to get door unlocked too. "

"Awesome staff"