Hotel Dekat Cinemark Ontario Towne Center

"Extremely courteous staff, great breakfast! "

"Bri was absolutely amazing our whole trip! I didnt catch the name of the gentlemen that helped us at nice but he was also amazing"

"The main door to the suite didn't latch properly for the time we were there, We were not happy about that told the staff . The staff was fantastic , helpful kind . The toilet need to be fixed properly was not bolted down. But once asked the maintenance worker he did the best he could. Staff was super helpful."

"Beds were super soft and tall, dont sleep on the edges cause you'll end up rolling off. The breakfast was disappointing. Came down 30 mins before it ended. The lady who was in charge wouldn't make more eggs. The tater tots were all squished. She was outside smoking. On the patio throwing her cigarette butts on the ground. Other staff members came down at the end of breakfast to take what was left..but there wasn't much left."

"This is a very run down facility with rooms being rented like houses, rooms were discussing and not clean.no upgrading to rooms, pillow case and towels looked to be used to clean a grille. Noise in parking lot all night, no exterior cameras. I can keep going but hopefully you get the idea. Would have went and slept in my truck but there was to much noise from the monthly tenants. "

"Room was really dirty. Especially the bathroom! "

"Terrible parking lot had big pot holes in it"

"The staff was very attentive, we used the pool and enjoyed it very much. Not too warm but very comfortable. Our room was very clean and the shower was perfect! Just enough water pressure. We enjoyed the breakfast, food was kept warm and the woman working the kitchen was very pleasant. We will definitely stay again when we are in the area. "

"Good for one night "

"Room was clean. Breakfast was great. Fitness room was not great."

"Light and outlet over the sink was not working. Room hall light did not work. Door from parking lot to hotel was inoperable. Floors in bathroom were not clean. The fire alarm sounded in the middle of the night for about 30 seconds. The breakfast was good."

"Staff was friendly and rooms were clean."

"The room was clean and adequate for what we paid. The staff on registration was a concern. She seemed to struggle getting us checked in. Once to our room, the door wouldn’t open because the inside latch was “caught.” While trying to get it open, we realized there was someone in the room that we were trying to enter. We addressed it with the staff at the desk, who kept saying she couldn’t understand why “they” would have put two of us in that room. The next morning at breakfast, she admitted...

"Arguably one of the loudest Hotels I have ever stayed in. Maybe it was the room location, since I was on the first floor down a bit from the lobby. It wasn't particularly the people staying in the hotel that were loud, just normal everyday actions were loud. (Someone clearing their throat, coughing, regular conversation or normal T.V. volume, etc.) Even in my room, the doors that that would connect two rooms together, you could see light coming from the next room through it. I travel a lot for...

"Room was okay for the price. However shower was a disaster. Not enough water pressure to even move the water up to the shower head. Had to take shower with the hand held unit which was also weak. They really to fix this. Only reason I don't give the stay an "Excellent""

"Room was very cute and the jacuzzi tub was great! Was able to easily chat with staff t text and they responded very quickly"

"Family friendly"