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The property was very convenient to different dining locations and was very reasonably priced. The staff was very nice and helpful and the accommodations were clean and comfortable.
Checking-in was a breeze, they had noted our licence plate as we were parking up. The room was clean and tidy. We didn't expect a service on Christmas day but were pleasantly suprised on our return to the room. The bed was a little bit on the softer side to my liking but not too much of an issue. Otherwise, would happily stay here again.
Room carpet literally had an upward facing sharp pin that hadn’t been cleaned by whatever last cleaner, which pierced me sharply in my foot when walking barefoot in the room. Also, property has no lift for upstairs rooms & only accessible w/ stairs
This property came under new management / ownership recently. I have noticed a significant improvement in customer service since this change came into effect.
Clean, safe, and well located… an excellent choice for personal or business travel
Michael
Stayed 1 night in May 2023
Response from Mrinal on 5 Jun 2023
Thank you for your positive feedback Michael! Hope we continue to keep meeting your expectations!
Able to accommodate our needs while traveling with friends. close to amenities.
Lyn
Stayed 1 night in Feb 2023
Response from Mrinal on 22 Feb 2023
Thank you for your review and for choosing our motel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our motel.
Great couple of nights. Small but convenient room. Good location. Road noise is the only issue.
Andrew
Stayed 2 nights in Feb 2023
Response from Mrinal on 22 Feb 2023
Thank you for your review and for choosing our motel. Unfortunately both are executive studio are road side and therefore bit noisy. For your next stay please look at our business studio room which are tucked away from the road and are the same price as executive studio. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.
Friendly staff very amiable and willing to help. Room was fresh and modern and all we needed for our stay. Well priced and good location.
Our room was right on the Bealey Street intersection, and even with the windows fully closed, it still got very noisy over night due to traffic stop starting at the lights.
Tania
Stayed 3 nights in Feb 2023
Response from Mrinal on 11 Feb 2023
Hi Tania,Thank you for your feedback! Unfortunately both are executive studio are road side and therefore bit noisy. For your next stay please chose business studio room which are tucked away from the road. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.RegardsMrinal Sharma
Hi Jason, Thank you for choosing our motel, and for taking the time to write a review. We look forward to welcoming you back to our motel in the future!
The place is well equipped and presented we have stayed a few times it has been great. Unfortunately the hot water wasn’t working as someone had unplugged it this is apparent a common issue with people do this being funny
Todd
Stayed 2 nights in Oct 2022
Response from Mrinal on 31 Oct 2022
Hi Todd,We appreciate your business and value your feedback. We promise to deliver and match your expectations in the future. Once again, we sincerely apologize for the hot water issue.Look forward to you staying with us again!
Always stay here when in Christchurch and that’s a lot. Great accommodation with nice rooms that are modern, clean and comfortable. Staff are very friendly too.
Mark
Stayed 1 night in Oct 2022
Response from Mrinal on 31 Oct 2022
It's wonderful to hear that you had a good time during you stay with us. We hope to live up to your expectations in the future.
Have stayed here a lot and it’s always a good experience. Great property, clean and spacious with a comfy bed. Friendly staff.
Mark
Stayed 1 night in Sep 2022
Response from Mrinal on 30 Sept 2022
Thanks a lot for your stay and your positive feedback Mark! We look forward to welcoming you back to MCM motel!
10/10 Excellent
Susan
24 Sept 2022
Susan
Stayed 1 night in Sep 2022
Response from Mrinal on 28 Sept 2022
Hi Susan,Thank you for your positive review of your stay at our Motel. This kind of feedback motivates our entire team to meet service expectations.Look forward to your stay with us again!Regards,Mrinal
4/10 Poor
John
24 Aug 2022
Liked: Staff & service
Disliked: Cleanliness
The room hadn’t been cleaned properly, towels were damp, rubbish in the bin, bed looked suspiciously like it had already been slept in.
John
Stayed 1 night in Aug 2022
Response from MCM Motel on 28 Aug 2022
Thank you for your feedback.
6/10 Okay
Rachael
Business traveller, Travelled with group
12 Aug 2022
Liked: Property conditions & facilities
Disliked: Staff & service
It was a little disappointing that the host was not there on site to answer any question,place needs someone there to make sure guest are comfortable.
Had only coffee in the room, would of been nice if there was a selection of teas and hot chocolate and more milk
Rachael
Stayed 1 night in Aug 2022
Response from MCM Motel on 22 Aug 2022
Thank you for your review, extra ammenities are available upon request and we are available via phone 24/7 if you required any assistance :)Thanks,MCM Motel
4/10 Poor
Ng, Jerantut
Travelled with partner
2 Jul 2022
Disliked: Amenities
Select with bathtub room , but change to other without telling us disappointed
Ng
Stayed 2 nights in Jun 2022
Response from MCM Motel on 8 Jul 2022
Hi Ng,
We are sorry for the inconvienced caused, as mentioned to you in previous email, we had upgraded your room to a bigger room as the room you had booked had to be closed due to unexpected maintenance from previous guest and all the other rooms were booked.
Thanks,
MCM Motel
The door lock - hard to work
Blinds - don't cover the window properly
Bathroom fan heater - blowing air but no heat
Hot water - not consistantly hot
Toilet paper - too thin and light weight, cheap grade
Reading light over bed - in wrong position, needs to be on the wall above the bed
Alexander
Stayed 3 nights in Jun 2022
Response from MCM Motel on 8 Jul 2022
Hi Alexander,
we are sorry our check in process does not work for you. There are instructions sent via email and on the door, we are also available for help both on site and on phone call if you needed help.
Thank you for your feedback,
MCM motel
Hi Andrew,
Sorry for the traffic noise, as we are on the main road, sometimes the noise is unavoidable, please request for a quiet room (subject to availiablilty) in future.
Thanks,
MCM motel
10/10 Excellent
anna catherine
1 May 2022
anna catherine
Stayed 1 night in Apr 2022
Response from MCM Motel on 6 May 2022
Thank you for your positive feedback!
MCM Motel
2/10 Terrible
Hyll
Travelled with family
25 Apr 2022
Liked: Cleanliness
Disliked: Room comfort
NOISY
NOISY - our room was the the end of the building backing onto Bealy Road. It was extremely noisy. Even though they claim sound proof rooms, it wasn't. Apartment was small, no one at reception. Overall not pleasant, will not stay here again.
Hyll
Stayed 1 night in Apr 2022
Response from MCM Motel on 25 Apr 2022
Thank you for your feedback.
As we are on a main road, outside noises are sometimes unavoidable. It is stated prior to booking, that the room type you have booked is a road side bedroom, we do have other quieter rooms away from the road, available on request or a different room type.
As stated prior to booking, we don't have a physical reception. However we are still available 24/7 and do have someone on site to help if required. We understand our motel structure is not for everyone.
Thanks
MCM Motel.