Hotel Hotel Monterey Group di Chitose

"I’m extremely DISAPPOINTED with the condition of the room during my stay. With a rate of over MYR1,000 per night, the experience did not reflect the standard expected from a Crowne Plaza property. The hotel room is so small for 3 person. Can only open 1 Large luggage and need to close it to open another large luggage. The bathtub was clogged, the exhaust vent was dirty and rusted, and the grab bars in the bathroom were corroded and unhygienic. Overall, the room looked worn and poorly maintained. (Photos attached.) Frankly, with that price point, I could have stayed at far better hotels in Sapporo. This was the WORST among all the hotels I’ve stayed at on this trip including both local and international chains. It was not worth the premium rate."