Viceroy Hotel Group Chinatown hotels

"I love the property for its history. There has to be a way to revive the rooms without losing the aesthetic. Figure out partnership/funding to come from a donor like the Getty Museum in a collaborative project regarding “preserving Los Angeles Historic architecture/culture by breathing life back into Biltmore Hotel’s carpets/curtains/wallpaper” "

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"Airport shuttle was good. The overall experience was great! Very friendly staff. Loved the cookies."

"Good service for airport"

"Everything was fine. "

"Arrived just after noon. Placed on a list for a little early check in. Was given my room early with very nice front end staff. Room was very clean, spacious and comfortable. "

"It was a really good experience, the room had everything we needed and it’s clean, the breakfast was good and had a good variety. Around the hotel is average downtown LA, not dangerous but a little dirty, nothing too bad."

"We had a wonderful 2-day stay at the Loews Hotel. The location is excellent — just steps away from Hollywood Blvd, with a metro station conveniently located within meters of the hotel, making it very easy to get around. Our room had a beautiful view of the iconic Hollywood sign, which was a lovely touch. The front desk staff were friendly and accommodating, promptly arranging a crib and kettle upon request for our 9-month-old. A very special thank you to Harmon, the porter, who was exceptionally kind and great with kids. He assisted us with our bags on both days and went out of his way to make our stay more comfortable. Overall, we were very happy with our experience and would gladly stay here again. Highly recommended!"

"The shuttle was so helpful getting to and from the airport. The staff at the hotel were so nice and professional. I also want to say that the rooms are amazing. I was on the second floor and you cant hear people walking around like other hotels. I would recommend this to place to all my friends. I will be back!!!!! 😀"