Mountain view

Reviews of The Riverside Lodge at Chimney Rock

3 out of 5
The Riverside Lodge at Chimney Rock
289 Main Street, Chimney Rock, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 178 reviews" "
Rating 8 - Good. 48 out of 178 reviews" "
Rating 6 - Okay. 16 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 3 out of 178 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Bed was super awesome. Big and comfy. If I could live there I would 😊 Loved the little balcony on room 8 with the water sounds.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The room was clean and had a rear deck that that overlooked the beautiful Broad River with a view of Chimney State Park.
Stayed 2 nights in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet little gem
All rooms over look the river. Staff was so friendly and helpful. Within walking distance of the park and shops. Nothing fancy here, but a great value and well kept
Stayed 1 night in Dec 2023

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked staying at this property because everything is ready when you arrive and it has a very nice view and everything is clean.
Stayed 2 nights in Dec 2023

6/10 Okay

Gail

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place was great! Problem found roaches in bathroom!
Stayed 1 night in Nov 2023
Response from Mike on 28 Nov 2023
Hi Ms. Graham. I am so sorry about this issue. We have Terminix out here regularly and have never had any issues. I am addressing the issue with the exterminator at this moment. Again, I apologize and hope you will let us make it up to you. Sincerely, Mike Frank/Manager

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
This place is located right on the river and walking distance to downtown Chimney Rock. Staff was very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Mike on 10 Nov 2023
Thank you, Connie, for the great review. Glad you enjoyed you enjoyed yourself in our quaint little town. Please come back and see us. Mike and Laura

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2023

10/10 Excellent

Gwynneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony, large size bath towels, very easy an convenient
Stayed 2 nights in Oct 2023
Response from Mike on 10 Nov 2023
Thank you, Gwynneth, for the great review. Glad you loved the balcony. They are our pride and joy.. Please come back and see us, soon. Best Mike and Laura

10/10 Excellent

Bradon

Stayed 2 nights in Oct 2023

10/10 Excellent

Victor

Travelled with partner
Very rustic, but quaint! Comfortable and clean. Old motor hotel well maintained. Being riverside is a plus and the sound of the rushing water was relaxing. If you’re looking for plush and posh, this is not for you, but if you can appreciate the charm and rustic feel as to how this motel fits into its environment, then it is for you.
Stayed 1 night in Oct 2023
Response from mike on 27 Oct 2023
Thank you, Victor, for the great review. Please come and visit us again. Mike and Laura

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Fantastic location! We stayed on the bottom floor where balconies are closest to the water. So peaceful.
Stayed 2 nights in Oct 2023
Response from mike on 20 Oct 2023
Thank you for great review. Look forward to seeing you again. Mike and Laura

10/10 Excellent

William

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

gerald

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Walls are paper thin and our neighbors left their tv on all night which was behind our head. We tried sleeping the other way but we could still hear it. We could hear everything they said and every foot step they took. Could you post a note in the rooms that the next room can hear everything and to be polite?
Stayed 1 night in Oct 2023
Response from Mike on 7 Oct 2023
I am very sorry for your experience. Most people who stay understand and are considerate about the sound. I hope you give us another chance. Best Mike Frank/Manager

10/10 Excellent

Matthew V.

Liked: Property conditions & facilities, room comfort
The Cabin faced the river with amazing views.
Stayed 1 night in Sep 2023
Response from mike on 20 Sept 2023
Thank you Matthew for the great review. Glad you enjoyed the view of the river and mountains. Please come back and visit us. Mike and Laura

10/10 Excellent

PHIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Karen

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and low key, self check in was very easy! Beautiful location!
Stayed 1 night in Aug 2023

10/10 Excellent

Todd

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Town closes by 8 but just played in the water
Stayed 1 night in Aug 2023

8/10 Good

Adam

Stayed 1 night in Jul 2023

10/10 Excellent

Greg, Salisbury

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful old lodge by the river. Enjoyed sitting on the open balcony. We were able to walk to the many restaurants and shops in town. The river is beautiful, enjoyable, and accessible. Host and staff were friendly and helpful.
Stayed 3 nights in Jul 2023
Response from Mike on 13 Jul 2023
Thanks Greg for the great review. Glad you had a good time at the lodge and in Chimney Rock. Please come back and stay with us. Mike and Laura

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very…cozy…and you can tell it’s an old building. That said, the beds were comfy, room very clean, and the balcony was awesome…so relaxing to listen to the river and the birds. Staff very friendly and accommodating too. Old school mountain charm…I’d stay again!
Stayed 1 night in Jul 2023
Response from Mike on 13 Jul 2023
Thanks Andrea. We appreciate the nice comments. Please come back and see us. Mike and Laura

10/10 Excellent

Tina, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. It is everything we hoped for! Quiet, clean, relaxing, walkable and most important….safe. Owners were friendly. Check in and out could not have been easier. Room had everything we needed. Great getaway!!
Stayed 1 night in Jul 2023
Response from Mike on 3 Jul 2023
Thank you so much, Tina, for the great review. We are really happy that you had a peaceful, relaxing stay here at Riverside Lodge and at Chimney Rock. Please hurry back and see us. Best Mike And Laura.

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly, room was small but very cozy
Stayed 2 nights in Jun 2023
Response from Mike on 30 Jun 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Gia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here once before the renovations. I was pleasenty surprised. Still very rustic and cabin-like. If your looking for relaxing stay on the river that’s clean but not fancy, I recommend.
Stayed 1 night in Jun 2023
Response from Mike on 3 Jul 2023
Thank you, Gia, for the great review. We are glad you had a relaxing stay with us. Please come back and see us. Best Mike and Laura

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riverside Lodge
Great atmosphere, loved the balcony Broad River View, friendly staff, communication with Mike front desk was amazing. We will definitely be going back!
Balcony view
Stayed 2 nights in Jun 2023
Response from Mike on 12 Jun 2023
Thanks so much Carol for great review. I am so glad you had fun here in Chimney Rock and at our Lodge. Thank you also for the pictures. Please come back and see us. Best Mike and crew

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Great view but very small room
Stayed 2 nights in May 2023

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location! I would definitely stay there again.
Stayed 2 nights in May 2023
Response from Mike on 3 Jul 2023
Thank you, Tonya, for the review. Please come back and see us. Mike and Laura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Nice view of the river and within walking distance of the town.
Stayed 2 nights in May 2023
Response from Mike on 11 May 2023
Thank you so much for the nice review and for staying at our lodge. We hope to see you again. Best,Staff of Riverside Lodge

8/10 Good

Yah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved having a balcony on the river!
Stayed 2 nights in Apr 2023

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay!
Stayed 1 night in Mar 2023

8/10 Good

Elnora C

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Liked: Cleanliness, staff & service
Views and walking distance to village was awesome!
Stayed 2 nights in Oct 2022

6/10 Okay

William

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointed
Room was very small, and the floor creeked. The view was the only thing good about our stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable.
Cozy, quaint hotel that is walkable to shops and dining; would definitely stay again.
Stayed 2 nights in Sep 2022
Response from Riverside Lodge on 19 Sept 2022
Thank you for your review . Come back soon Riverside

8/10 Good

Sharon, monroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in/check out. Small property on the river with outside seating on porch outside of every room. Very cozy with comfy bed. Internet was very spotty, but not surprised in the mountain area. Would definitely stay there again.
Stayed 2 nights in Sep 2022
Response from Riverside lodge on 19 Sept 2022
Thank you for your Review . Always appreciated . Yes ,we have great new comfy beds , a must have for a good nights sleep . Hopefully you can come back to Chimney Rock in the fall to enjoy the colors of the changing leaves.Riverside Lodge

6/10 Okay

Tena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a lot smaller than it looks online. Barely enough space for 2 people.
Stayed 2 nights in Sep 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Riverside Lodge on 5 Sept 2022
Great Photography . Glad you enjoyed our town . Riverside

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, clean, comfortable! Walking distance to everything! Staff is amazing!
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Just a great spot for an overnight. GREAT RIVER BIEWS. Most of the room is quite dated, except for a good mattress and TV. People were helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Marjatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

AIleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cozy spot
Such a cozy experience. It was clean and decent for the cheap price. Amazing location for anyone trying to stay near chimney rock.
Stayed 3 nights in Dec 2021
Response from Riverside Lodge on 15 Jan 2022
Thank you Kindly for your Review . We are very fortunate to have the wonder views of the BroadRiver and their rapids . Hopefully we will see you again . Riverside

10/10 Excellent

Zuzanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area and wonderful staff.
Stayed 1 night in Dec 2021
Response from Riverside on 31 Dec 2021
Thank you so much for your comments . Health & Happiness for 2022 Riverside

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice
Outstanding
Stayed 2 nights in Dec 2021
Response from Riverside on 31 Dec 2021
Thank you , We Enjoyed having you stay with us . Riverside Lodge