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Reviews of New Relax INN

2 out of 5
New Relax INN
7336 Harlem Ave, Bridgeview, IL

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 165 reviews" "
Rating 8 - Good. 56 out of 165 reviews" "
Rating 6 - Okay. 20 out of 165 reviews" "
Rating 4 - Poor. 11 out of 165 reviews" "
Rating 2 - Terrible. 15 out of 165 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early. room was clean and staff was prompt and friendly.
Stayed 1 night in Apr 2024
Response from Urme patel on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Janko

Stayed 1 night in Mar 2024
Response from URME PATEL on 6 Apr 2024
THANK YOU

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this property. The front desk was so accommodating and friendly. I come back every trip to Chicago.
Response from Urmi patel on 31 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Aughty

Liked: Cleanliness, staff & service, property conditions & facilities
Overall impression nice place to spend a romantic.
The motel is on easy to get to. An older building well kept. The room had a round bed and nicely decorated. The jacuzzi was great. Would love to see small upgrades in the room, like wall sockets supporting usb plugs. Non smoking room so I had to leave al $100 deposit.
Stayed 1 night in Dec 2023
Response from URME PATEL on 26 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from URME PATEL on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from URME PATEL on 14 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Marlyn

Stayed 1 night in Dec 2023
Response from URME PATEL on 14 Dec 2023
hi sir you not staying in motel your reservation you request to cancel i am cancel

6/10 Okay

James

Stayed 2 nights in Dec 2023
Response from URME PATEL on 6 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Danny

Stayed 1 night in Nov 2023
Response from URME PATEL on 14 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife love it here
Stayed 1 night in Oct 2023
Response from URME PATEL on 3 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Response from URME PATEL on 3 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Destiny

Liked: Staff & service, property conditions & facilities
I would to stay again
Stayed 1 night in Oct 2023
Response from URME PATEL on 28 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 2 nights in Sep 2023
Response from URME PATEL on 17 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
With some small additions it could be great!
This motel is clean and comfortable but with a few small improvements it could be really wonderful. It needs:. A coffee maker, an iron and ironing board, a 2nd nightstand so each person would have one available, and a more generous amount of shampoo and conditioner provided.
Stayed 1 night in Oct 2023
Response from URME PATEL on 16 Oct 2023
Thank you for staying with us

10/10 Excellent

Albert

Stayed 1 night in Oct 2023
Response from URME PATEL on 1 Nov 2023
Thank you for staying with us

6/10 Okay

Luzalma

Travelled with partner
Disliked: Amenities
Bed too high, noisy people outside, got a call to checkout 10 min before checkout time.
Stayed 1 night in Oct 2023
Response from URME PATEL on 9 Oct 2023
THANK YOU

2/10 Terrible

Rys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Urmi patel on 23 Sept 2023
You not staying in motel room your reservation was canceled so why you put the review you don't have a id and payment card

10/10 Excellent

Recruiting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff is friendly and nice! Greetings to Urmes from Dag :)
Stayed 1 night in Sep 2023
Response from dipak patel on 15 Sept 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kyle

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from URME PATEL on 13 Sept 2023
thank you

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, smelled good, and everything was operational. The attendant was prompt and pleasant. Will plan on staying there again!
Stayed 1 night in Aug 2023
Response from David patel on 21 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donnie, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy my stay
Stayed 2 nights in Aug 2023
Response from URME PATEL on 21 Aug 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2023
Response from DAVID PATEL on 4 Aug 2023
Thank you for staying with us

2/10 Terrible

Bryan, Hallandale

Stayed 2 nights in Jul 2023
Response from URME PATEL on 28 Aug 2023
THANK YOU

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Jul 2023
Response from Urmi patel on 24 Jul 2023
Thank you for your feedback.

6/10 Okay

Michael

Stayed 1 night in Jun 2023
Response from DAVID PATEL on 22 Jul 2023
Thank you for your feedback

8/10 Good

George

Stayed 1 night in Jun 2023
Response from David patel on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Ildelfonso

Disliked: Cleanliness, staff & service
Bad room
Stayed 1 night in Jun 2023
Response from URME PATEL on 8 Jul 2023
HI SIR YOU NOT STAY IN MOTEL SO Y

10/10 Excellent

Brandon

Stayed 1 night in Jun 2023
Response from David patel on 14 Jun 2023
Thank you

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2023
Response from David patel on 7 Jun 2023
Thank you for your feedback

10/10 Excellent

Jason

Stayed 1 night in Jun 2023
Response from DAVID PATEL on 24 Jun 2023
Thank you for staying with us

2/10 Terrible

Hector

Liked: Property conditions & facilities
Disliked: Staff & service
Bad costomer service
Stayed 2 nights in May 2023
Response from David patel on 30 May 2023
Hi sir you have to follow motel rules you break the rules we allowed 2 guest per room and you book room queen size beds for only 2 guest and you stay 4 guests in your room

8/10 Good

Bob

Liked: Staff & service, property conditions & facilities
Overall, for the price paid, it was not a bad place.
Stayed 1 night in May 2023
Response from DAVID PATEL on 22 May 2023
Thank you for staying with us

2/10 Terrible

Dontae

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner prejudged me and was blatant with his racism. Very rude and didn’t want to listen to anything I had to say
Stayed 1 night in Apr 2023
Response from David patel on 30 May 2023
Hi sir we not allowed 3rd party payment

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from DAVID PATEL on 1 May 2023
Thank you for staying with us

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed from previous stays
The room was extremely small for the money ! Mattress was hard as a rock
Stayed 1 night in Apr 2023
Response from DAVID PATEL on 8 May 2023
Thank you for staying with us

4/10 Poor

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing comfortable or relaxing about the property
Stayed 2 nights in Mar 2023

4/10 Poor

Amber

Stayed 1 night in Mar 2023

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
the motel was nicely situated, though approaching in the dark, i missed the driveway the first time. the desk clerk was polite and provided us with a nice, clean room the was perfect for us. the bed was very comfortable. will definitely consider the New Relax Inn the next time we're in the area and need a place to relax.
Stayed 1 night in Mar 2023
Response from David patel on 23 Mar 2023
Thank you for staying with us

6/10 Okay

Kyle

Stayed 1 night in Mar 2023
Response from DAVID PATEL on 22 May 2023
Thank you for staying with us

6/10 Okay

Herold

Stayed 1 night in Feb 2023
Response from DAVID PATEL on 12 Mar 2023
THANK YOU

10/10 Excellent

Giscela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from David patel on 14 Feb 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophia

Stayed 1 night in Jan 2023
Response from Dived patel on 26 Jan 2023
Thank you for staying with

8/10 Good

NEREIDA, Chicago

Response from Patel on 15 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sophia

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from David patel on 9 Dec 2022
Thank you for your feedback

2/10 Terrible

Gavin

Travelled with family
Disliked: Staff & service, property conditions & facilities
So me and my mom went to visit some family in Chicago so we get to this place hit the buzzer and have to wait some time to even get in to talk to the receptionist and she was a completely unprofessional person I guess she hates her job but i don’t really care not my fault i don’t like my job but I’m not a dick to everyone that comes in but anyways the area is loud and kinda sketchy and all and all way too expensive for the room also if you do go here get ready for your clothes to smell like smoke for days after you leave I had wash my 3 times to finally get the smell out. T l d r the place sucks to go here

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from DAVID PATEL on 4 Dec 2022
Thanks for staying with us. We appreciate your feedback!10 out of 10by Jane onHotels.comPosted Oct 27, 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service
This is my 3rd time staying at the New Relax Inn. Once again the room was very clean and the staff was very helpful and friendly. I had a hard time sleeping because there was an electric heat register that ran under the bed along the wall. It was on all night making the bed extremely warm and uncomfortable to sleep on. There was no way to turn it off.
Stayed 2 nights in Nov 2022
Response from DAVID PATEL on 21 Nov 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

shelby

Stayed 1 night in Nov 2022

10/10 Excellent

Jane

Stayed 1 night in Oct 2022
Response from DAVID PATEL on 28 Oct 2022
THANK YOU

10/10 Excellent

Timeka

Stayed 2 nights in Oct 2022